Vault app not working? crashes or has problems?

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18 User reports:
App has problems
 User reports 18

⚠️ Most reported problems ⚠️
Something else
43.8%

Not working
25.0%

Crashes
15.6%

Login
9.4%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
S
Sheldon Pereira:

system failure please try again

View
solution
L
Lee Hines:

When use face id it puts in login information and automatically closes the app

View
solution

📋 14 Reported Issues:

E
Emeka Onyedinma 2024-02-12

"Vault has stopped" is the error message I keep getting repeatedly each time I try to login. Meanwhile, I have used the app over the years until now without having a single issue with it. I need to access my stored date in vault. Help me out please.

M
Mzotsho 2024-02-05

My vault app say SD card permission is required go to settings page and allow it But I don't see the option to allow it

C
Chad Hoffman 2023-06-05

Breach

M
Michael Holbrook 2023-05-11

Can't backup or restore

⚠️ Troubleshoot | Report Issue ⚠️
P
Prince 2023-04-17

My app keeps kicking me out jst after I log into it.

J
Jam Shahbaz 2023-04-12

My vault app is not opening after changing theme on my iPhone since 2 years.Please help me to fix it i want my private data.

R
Ravi Ranjan 2023-03-10

During exporting photos from vault automatic back to home screen and then after I’m not able to open it

D
Deep Patel 2023-03-05

My Vault app is not working properly. When I tried to open it,it closed automatically and send me to the main screen.

T
Teresa Driscoll 2023-02-10

Cannot open the Vault. The app will not open.

⚠️ Troubleshoot | Report Issue ⚠️
S
Suhana Ale 2022-08-02

Uc vault crashing problem, how to recover it I have many pictures in it . Please help me

Z
Zohaib 2022-07-06

My vault is restart again and again. Last time i change the theme of vault. Maybe that’s way

S
Saddam Husain 2022-06-30

I am using vault app 5 years different mobile change but uc vault always good but last one month my mobile update uc vault not open i am very dissopinted pleas solve this issue Thank you UC Vault

S
Som 2022-05-09

Its been using vault app for 3-4 yrs but never signed up so i signed up right then it crashed and it keep crashing. I have updated vault, iPhone latest updates everything. It keep crashing .. hepl pls

J
Jimmy 2022-03-15

When I click share to share a picture to place into the vault the icon doesn't come up leaving me no option to hide hide picture

Showing 1-14 of 14 reported issues:

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Common Vault Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Vault iPhone Issues and Solutions

  2. Vault Android App Issues and Solutions


  Contact Support

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Contact e-Mail: vault@nq.com





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