Contact Vault Support
Company Name: NQ Mobile Inc.
About: Link Motion is a global provider of consumer and enterprise mobile Internet services.
Headquarters: Dongcheng, Shaanxi, China.
Vault Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Vault - Hide photos & videos. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Vault - Hide photos & videos. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NQ Mobile Inc.
Verified email
Contact e-Mail: vault@nq.com
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Privacy & Terms:
Read 10 Customer Service Reviews 😭😔💔
I can’t remember my username to change password. I have the cloud but can’t access it due to username
My voult app is not working since yesterday it is not opening even after changing the theme it has valuable photos plzzz help me I am very upset
I can’t reset my password for some reason. I don’t remember my username. Please help me out with that.
I didn't login for a while and now I did login to find that all the saved pictures are gone. Please help me recover those. It's important
How do I reset password if I forgot it?
How do I reset password if I forgot it?
My vault keep crashing when importing photos. How can I resolve this? Been using vault for 3 years and it works perfectly not until this problem occurs. Can someone help me regarding this matter? Thank you
Go another route
by IrcFireMedic
I’ve had a premium membership since day one and everything was good until recently. The app was giving me issues so I tried reinstalling it. It wasn’t allowing me to login to recover my account because it said my password was incorrect. When I tried doing “forgot password” and every time I put my email in it said my account didn’t exist. I’ve tried contact the company via email and it’s been 4 days without response despite the fact they advertise they have 24/7 customer support. I’ve tried looking their phone number up online and all the contact info is deactivated. Needless to say alllll my sensitive photos and videos are gone now and I have no way to recover them. I’d expect more from a company found in the Apple App Store!
Beyond Disappointed.. Flabbergasted with anger
by Rob#1515
I used this app for many years & recently could no gain access to my videos & pictures I had saved. Forced to go premium to try to resolve the issue with a prayer only to ultimately fail. I upgraded after months of trying to get this company to help via email. As I retired to retrieve my saved Vids & Pic. This company downloaded the same 5 or so pics I’ve 4,000 times. As if a slap in the face waiting this long for help wasn’t enough.. I suggest you use other online options to save your important Vids & Pics. It is not worth trusting in this company. In the end you “will” be disappointed
Is this another form of Fraud
by Keshanicole
I have made every attempt of sending messages & emails about the issue that I’m not getting the use of my service. For over 2 yrs I have been paying 9.99 every 3 months for premium but not getting premium service. I cannot store any videos, pictures or messages. I cannot do anything without the app prompting me to upgrade to premium. Even if I choose the option I get the error message that I’m currently a customer of premium. Can someone please assist me, the only reason I have not deleted this app is because I do not want to loose my pictures & videos that I do have stored.
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- Pulling issues faced by users like you is a good way to draw attention of Vault - Hide photos & videos to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Vault - Hide photos & videos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vault - Hide photos & videos.
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