Greenwheels Reviews
Published by Greenwheels on 2025-02-12🏷️ About: Happy to have a car nearby, without the hassle. Get access to thousands of cars throughout the Netherlands and at more than 150 train stations.
Overall Customer Experience 😎
🤬 Negative experience
48.4%
😎 Positive experience
43.1%
🫥 Neutral
8.6%
Read 6 Customer Service Reviews 😠💢
4.7 out of 5
Useless app will ruin your day
by JeremyM34
Reserved a car but it wasn’t at the specified location (or anywhere nearby). Couldn’t get logged into Greenwheels to change to another car so now we’re stranded. Not possible to get through to customer service on the phone (line disconnected from hold). Even the email submission on their website wasn’t working. Really looking forward to sorting out the mistaken charge that will inevitably end up on my credit card.
Shady business practices
by Yogi_Doobie
Use this service at your own risk. I would recommend using competitors. They will charge you unfair fees and when they do they don’t respond to any requests and threaten to send debt collectors. Just google them you’ll find countless horror stories.
Who does your ux?
by Ams-markus
Terrible UX.
Get rid of shake to talk.
Include map of car location in sensible spot.
Super slow to load. Intro videos are annoying and kill speed.
Where is cancel reservation?
Not working registration
by ValleyHor
Hey , fix the phone number input
App is buggy
by Mikewest71
De service is prima- maar de app is slecht. Hij heeft heel veel foutmeldingen. Vandaag kan ik hem weer niet openen en het het enige wat ik kan doen is de app verwijderen, opnieuw downloaden en opnieuw proberen. Erg frustrerend.
Great service. Buggy app
by Yoss2
I love the service. Don’t get me wrong when giving them only 3 stars. That is only because they have recently revised Greenwheels and it is very buggy. Crashing often, the workflow is far from optimal and overall it should be easier to book and rebook the same cars. It’s confusing that once a trip started you still see a Open Car when actually you want to close it and return the car. All and all great service but Greenwheels needs an overhaul
Is Greenwheels Safe? 🙏
Yes. Greenwheels - Car sharing is very safe to use. This is based on our NLP (Natural language processing) analysis of over 163 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Greenwheels Is 47.1/100.
Safety Analysis
85.3% of users say app is Safe 👍
85.3%
9.8% of users have Some Concerns ⚠️
9.8%
4.9% of users say app is Risky 🚨
4.9%
Is Greenwheels Legit? 💯
Yes. Greenwheels - Car sharing is a totally legit app. This conclusion was arrived at by running over 163 Greenwheels - Car sharing User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Greenwheels Is 56.5/100..
🔏 Privacy & Data Safety
Greenwheels collected the following data from you:
-
Data Used to Track You:
- Usage Data
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Data Linked to You:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
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Data Not Linked to You:
- Location
- Usage Data
- Diagnostics
How was your experience with Greenwheels - Car sharing? Post a Review
Features
At Greenwheels you never have to search for a car or for a free parking space: our cars have their own designated location.
Are you looking for a compact and affordable city car or an electric shared car? Or do you need a van or a more spacious station wagon? At Greenwheels you can use all our car types with one account.
- Each Greenwheels shared car means 14 fewer cars on the street, less CO2 emissions and more efficient use of mobility.
- Car rental or car sharing? There are more than 2,900 Greenwheels cars spread all over the Netherlands.
- No more searching for a free parking spot: our cars have their own designated parking locations.
Contact Support
Developer:
Greenwheels
Contact e-Mail:
Website:
Privacy Policy:
