Carnival HUB Reviews

Wow! My first cruise and I think I need an intervention. We spent the past 6 day’s on the Horizon with ports of call in Jamaica, Grand Cayman and Cozumel. We had rain the first day and a half, but there was plenty to keep our two boys entertained and of course the bars are always open. We had dinner the first night at “Bonsai”. The only negative was that children were supposed to eat free, as we were in the “Family Harbor” suite. This was not the case at “Bonsai”. No clear explanation was given. Beyond this one hiccup, we had a blast. We ate dinner most nights on the Lido Market Place on deck 10. We did have breakfast/brunch at the Meridian Restaurant on deck 3, and the food/service was excellent, especially the French Toast, amazing! By far our favorite place to eat was “Guy’s Burgers” on the pool deck, as well as the 24hr Pizza aft deck 10. Our “Family Harbor” room was comfortable, and efficient with 2 bathrooms(1 tub/shower combo and 1 shower with commode. There was plenty of closet/drawer space for the 4 of us. I recommend bringing along an extra hotel key card to keep from having to use your sail-n-sign card for the main lighting and power on while you’re tout and about. Our room steward Ketut was amazing with any/all requests, and he always called us by name. Our towel animals were the highlight each evening to see what was waiting for us. Sad to have to leave them behind, but we know their in good hands!

What a much needed relaxing and great vacation we had on the Dream! Wayan our room steward was so welcoming, friendly and did a wonderful job on keeping our room clean. My favorite part of the day was coming to the room to see what towel animal he had made for us. The bed was so comfortable we got in some much needed sleep. We went to dinner in the scarlet dining room every night to see Henry & Jester. These 2 guys are welcoming, friendly, funny, genuine and so entertaining. They made delicious recommendations on what to get and encouraged us to try something different as well. It was truly a pleasure to meet them. All of the dinners we had were just fantastic, we did like the smaller sizes of the apps to be able to try different ones. We were addicted to the coin pushers in the casino and had a fun time playing those. Honduras and Cozumel were awesome places to discover and it was made easy being able to park at the pier and just be able to walk on and off the ship. Belize wasn’t our favorite it also was a 2 hour wait just for a tender so we waited longer for that then we were in Belize. We were really surprised and enjoyed the on board champagne and also enjoyed it New Years Eve, what a treat! Overall our trip was relaxing, adventurous, entertaining, fun and unforgettable! Thank you for a fantastic time!

I am one sailing day away from being a platinum member. I won’t list out all of the problems my family of 7 had. We sailed when Covid had a reduction in cases. First off I was told they would move and upgrade us. Never done. I was promised a massage. That did not ever come through. Then I was offered a credit on my account. That never came forth either. My 2 year old granddaughter was bored bc all camp carnival activities were cancelled. No notice given before sailing. No swimming because she was not potty trained. I did witness on several occasions kids younger than her IN DIAPERS IN THE MAIN POOL! It seemed as though everything they offered or promised to do for us was NEVER done. My granddaughter spent all of her time inside of the cabin watching movies. I never received gifts that are given to Gold members. I will say this much…do not get a cabin below the basketball court. 2:00 am 5:00 am were the only hours of quiet we received on EACH AND EVERY DAY. Constant screeching of tennis shoes, feet that sound like they are coming through the ceiling, balls bouncing. It was my worst cruise ever. I’ll give it another try to get my platinum status but the next one better knock my socks off! My waiter and room staff busted their butts off bc Carnival had reduced the number of workers to compensate for their losses during COVID. I will end on that but know I also have not forgotten how hard they really worked. Please make sure to tip extra!

First time using CarnivalHUB . It was great seeing all the activities for each day, including future days. It allowed me to plan ahead, click on a heart, and create a customized plan. It took me two days to get the hang of using the QC codes but once I learned to do it with CarnivalHUB open, I didn’t have issues. Any time a waiter saw me struggling, he brought me a paper menu. I used the ship map link a lot until I was used to the floor plan. I liked clicking on a movie in the schedule and reading a short description. It was also good for finding out what places were serving food at any time of the day. We did not use the chat function since we were together all the time. I did not try booking appointments because I made them at the spa desk when I was there each day. It took me longer to get used to the internet. CarnivalHUB worked great. I just didn’t realize I didn’t need to log out to change devices. I would log in from the device I wanted to use and it would tell me another device was on and give me the option to disconnect it and connect the device I was using at the time. That wasn’t an app problem. I just needed better instructions on app and browser interplay. Since I carried my phone around for the camera, it was nice not to have to carry around a printed schedule.

We once took walkie-talkies to communicate. This allows texting each other for $5. My only complaint is that it doesn’t vibrate if the sound is turned off on your phone. That means you can miss messages if you don’t happen to see them pop up on your screen.

You get so much for free that you should definitely download CarnivalHUB even if you don’t want to pay for chatting each other. It has a list of events going on, so there is no need to carry a copy of Fun Times around or go back to the room to look at it. There is a list of what is currently open for dining. You will have your assigned dinner option with the menu for that night. We used to try to go by the dining room every day to see what was for dinner, but no more. You can even order a pizza and have it delivered in CarnivalHUB . You can check your sail and sign account. You can even separate the account charges by person if that would help you in checking the balance. I actually used all these features except ordering pizza.

I think it is also worth noting that the people you can chat is not limited to the people you came with. You can chat with anyone else who paid for the chat feature. There is a search for you to find there name and add them as a friend. The cruise director even encouraged us to chat with him on CarnivalHUB .

Carnival Mardi Gras: Schedule: CarnivalHUB worked well for reviewing the daily schedule and marking activities. However the my planner view needs to be condensed more like the what’s happening now view. Photos: Viewing photos worked at first, then stopped working one day, then began working again the next day. Would have liked to be able to purchase digital photos from CarnivalHUB . Makes no sense you can purchase prints from CarnivalHUB but not digital, but once you purchase digital from the Pixels Photo store, you download them in CarnivalHUB . Dining: Would have liked to actually be able to make reservations in advance rather than check-in for dining when ready to eat (your time dining) In app. Chat not reliable. I sent test messages with recipient right next to me, those messages were not received in timely manner, so we didn’t try to use it much. Waste of money. Chat should be free with app. Account summary: The way the charges and credits (OBC) were displayed in CarnivalHUB summary was somewhat confusing, the separate folio displays were better, but thankfully the pdf statement was provided in CarnivalHUB , as the pdf was the easiest to understand. Would like to see the drink of the day listed in CarnivalHUB .
Would like to see perks for my VIFP club level listed in CarnivalHUB . Waiter tried to tell us Gold doesn’t get a free drink on last day after 5:00 pm. Maybe he thought if it was free we wouldn’t tip?

It really was amazing. All the staff were super kind and never let someone have a dull moment. Daniel, the Circle C leader, treated my child great. She came home telling how she loved it and how she wanted to go back. It was surprising because she never wants to go to her youth group stuff, but this time she was all for it. Daniel treated the kids with respect and was super kind and great to each and everyone of them. There was never a bad time in there. He always made us smile and had us doing fun things we all enjoyed. He makes each and everyone of the kids feel special. He participates in all the activities and treats everyone like they aren’t any different. My child always was smiling when in there. He honestly was amazing.
Abbey, the fun squad person, she was great also. I always went to her the stuff she hosted. She has a great sense of humor. I usually don’t like bingo, but she had me going to all of them because she made it that much better. She would make us laugh and make us just have fun. Her doing anything made it great. The waitresses made everything enjoyable at dinner. They had great service. It was honestly, a cruise my children and I will remember. They did anything and everything they could to make sure all guests were having a blast. So, it was great. One of the best I’ve ever experienced. #SarahforPlaylist

This was our first cruise together I had cruised several times and had fun, but seeing my girlfriend ene hoy a cruise for the first time was amazing everything was new to her and she was so happy. To be honest I expected the staff to be a bit down with Covid and everything but they where just as happy to have us as we were to be there. The entertainers where awesome all ove the ship but the Playlist Entertainment was the best they did dance lessons all Over the boat and the shows are night where great and the way they involved us was great. We played bingo, enjoyed trivia, and games and so much more and by the way we won two trophies. It was only 5 days 4 nights the next will be longer for sure. We had coffee from the ocean plaza shop awesome, we only missed one of our dinners and attended all the other and the service staff (Jason) and his team were amazing who cared about the good they were a blast but the food was good too. We didn’t get off in the Bahamas but it was a great day in the ship. We did get off at Half Moon Cay enjoyed the beach ate BBQ and back on the ship for more games and activities. Cruising is the best vacation ever. Carnival thank you for making our week. See you soon. BTW CarnivalHUB is awesome u have everything u want or need to do is at the tip of your fingers.

We just got off a 7 day Carnival Cruise aboard the amazing Carnival Dream. The Carnival Hub App allowed us to quickly keep up with everything happening on the ship, where to eat and what shows to see. CarnivalHUB makes it convenient to stay connected and to know what is going on on the ship at all times. The new dining table request feature allowed us to request a table before heading down to the dining room and when our table was ready we were notified on our phones. Just amazing! CarnivalHUB also allowed us to keep an eye on spending and allowed us to book excursions right from our phone! The chat feature allowed us to text and easily locate on another anywhere on the boat. We have been on a cruise before but this time we paid for the Social Internet and the Chat. It was so cool to not only be able to communicate with others in our group but also use Facebook Messenger to communicate with family and friends back home. We were all so excited to be able to post our photos for those not on the cruise! They all felt as if they were there. The free Carnival Hub App is a must for your cruise. I also highly recommend paying extra for the chat feature as well as the Social Media package. It will make your Carnival experience even more awesome! Thanks Carnival! We love you!

We were supposed to go to Jamaica, but due to Covid-19 Jamaica had turned 1 cruise ship away. The day before we were to board I called them because I wanted to know if we were still gonna get to go to Jamaica or not because if not I wanted to discuss different options. I was advised that they didn’t see why we wouldn’t and all that. I get things change due to unforeseen circumstances but we were on the boat less than 4 hours before they told us we would be going to Cozumel instead be cause they didn’t want to risk being turned away. I REALLY wish you all would have gave us a choice to take our cruise at a later date because I would have waited! All that being said, I want to thank the staff and crew on our ship for their extreme kindness and extraordinary service. They were on top of everything. They even somehow knew to have a sharps container in my room because I am diabetic. I’m sure I filled it out somewhere lol but I was so appreciative. It was all the little things they did to make us comfortable! Our head waiter Wilfredo and his amazing team took such good care of all 8 of us girls, called each one of us by name, and were so polite! Thank you again for a wonderful cruising experience and I will definitely cruise with you all again!!

My Husband and I just got back from a cruise on the Elation- Jax Port, Sea Day, Nassau, Half Moon key and 1 more Sea day. I used CarnivalHUB through the whole cruise. I have a iPhone 6+.
I used the scheduling feature, which let you pick your favorite events, then reminded you of them 15min before hand. Some of the event descriptions were a little lacking, I do think this may have been on purpose, don’t think they want you to know prices or you had to listen to a sales pitch. I also used the Ship Map, it showed what was on every deck including the restrooms. We did purchase the messaging function ($5 per person) we didn’t use it that much, mostly because we couldn’t hear the alert (which may have been user error) and you don’t have your phone right next to you all the time. I think it would be worth it you’re in a big party of people. We did have a problem with Account Summary feature, the husband and I had our Sail and Sign cards connected- he got the correct summary but mine only showed a few purchases and didn’t make sense. The guest services apologized and said that was something they were working on. (And when we got back to our stateroom there where chocolate covered strawberries and drink tickets, “for the inconvenience”) Other than that, I didn’t run into any bugs. So overall it was useful and I would use it again.

Loved CarnivalHUB when we were on board! Simple to use and everything you needed is at your fingertips and easily accessible.
My husband and I were able to chat (I think $5 is an acceptable fee for this feature), which came in handy many times!
Other than the fee to chat, everything else was free. I could keep track of what was happening all over the ship so planning our day was simple. The maps came in handy...this was our first cruise so we got lost a few times! Being able to look at the menu for dining helped us to decide what we wanted to do for dinner. Having the ability to look at my statement was great for meeting my budget goals. I noticed that the statements were pretty much real time also! ...so I could double check transactions quickly. On second thought, that might not be a good thing if you don’t want the husband to see your spending...LOL
The only thing that could be an improvement may be to have a section that lists the names of your room steward and the servers that you encountered everyday. This would help me to remember their names, the way they remembered mine! Also, so I can properly recognize them when I review my cruise later on.
Overall...GREAT TOOL!

I had such a great time on this ship! It was amazing for my first cruise 🚢.. My mother and I went on this ship together for her birthday/Christmas present and we lived all the activities, the food was fantastic and the people were so wonderful to meet. There was literally something for everyone to do. The only thing I’d comment in the negative about was the morning wait staff during breakfast at the Truffles dining room. They became very dismissive come the end of our cruise and the casino 🎰 just didn’t pay out very well. So half way through the trip my mum and I stopped playing anything in there. That’s literally the only real complaint I have. Oh! And the fact that some people need to remember that while sunbathing on the upper decks. There are children in the ship... so people don’t want to be exposed to your bare backside or untied bikini tops. But if you like history or just great fun. Try the excursions that they offer. You’ll have so much to choose from. I’d like to thank Ding and his team of incredible wait staff for the fantastic dinner experience and the shows each night were to cute! So keep up the “Great” work and I’ll see you all again hopefully on my next cruise... because I’ll definitely be back with the husband and kids....
Thank you Carnival for the wonderful trip..
Sincerely yours...
Rachel

This was our very first cruise. We went to Grand Cayman Island and Cozumel. We loved visiting both places. It was a grand experience for both of us as we have never been out of US besides our vacation to Canada. The best fun was aboard ship. The food was amazing, the drinks were delicious, the shows were wonderful, however the best part of the cruise was the staff. They truly go out of there way to make your cruise vacation a memorable one!! From Leon our Cruise Director (BTW: He needs a promotion to Captain) to our very special Steward Artika, he made our room shine like a brand new dime every single day plus he each day he greeted us with a smile, a Good Morning and he always remembered our names (truly amazing!!) and most of all he made these awesome lil towel animals for us (which I saved every single one of them till the very end of the cruise) and when we left they were all sitting in the window of our balcony except the heart which I put back on the bed with a lil “Ciao Soon” and Thank you message to him with an X and O, which I made myself! I will miss him terribly!! Artika, Leon and the entire staff always had a smile and went out of their way to make this trip a Grand One for us!! They truly succeeded! Thank you from Kolleen and Charlie...

The cruise was phenomenal. Our room steward was the best along with our waiters for dinner. However, I feel although there a protocols in place for disembarking that I think it should be done in abetted fashion. Even if staffing needed to man the floor levels by the stairs and elevators. Also, I have later found out that other guests had fallen ill and to the point some sought on ship medical attention and others have since arriving home. Several have suffered flu like symptoms yet with the recent quarantine of a ship in Italy for the C virus I find it hard to not inform guests of proper hygiene and to be sure to inform guest of said situations if there were problems. While in Costa Maya I had noticed the ship that was docked by ours had EMS personnel standing outside with masks on. That should have risen a red flag to staffing personnel on the Breeze and then dealt with in whatever manner needed. Here I sit at home with my wife who is down sick and it all stemmed in the past 48-56 hours from being on the ship. Please be sure to make not of this. We did enjoy ourselves for the most part and have discussed in scheduling another cruise. But keep in mind that sometimes the little things that aren’t addressed can make the determining factor in which ship to sail with next time. Otherwise thank you for our time with you.

If you are wanting to know what’s happening anywhere on the ship whether it be activities, food, ship maps, or how much you’ve spent; the Carnival Hub app is for you. No longer do you need to keep looking at the daily fun times to see what’s going on and highlighting those events you want to do; now you can go to CarnivalHUB add it as your favorite and CarnivalHUB will give you a 15 minute reminder so you don’t miss those shows, comedians, trivia, etc that you want to hit up. Hungry? Look at what’s open, including available menus to decide ahead of time what you’d like to eat before you get there. Only downside is the Lido buffet choices are not available as a menu so you’ll have to check that out yourself. My last favorite thing on CarnivalHUB is the fact that you no longer need to go to a kiosk or to customer service to see what’s on your bill, it’s right there on CarnivalHUB and if your the main person for your account, you can track each individuals purchases to ensure there’s no overspending/charging. It also breaks down each purchase location and date so you can figure out where each purchase happened. Can’t say enough great things about CarnivalHUB !!!

CarnivalHUB was absolutely vital when you wanted to figure out what to do and how to get there. I loved how you could say you were interested in doing something and it would put it in a separate schedule that had built in reminders. So smart! It was also really helpful that you could chat with others in your party or that you met on the cruise.

However, half way through the cruise CarnivalHUB started to glitch really bad I thought it was just me but my entire group had varying degrees of glitching - the worst one being the leader of our group could no longer receive or send out any chat messages so this made it really difficult to communicate as a group. Then it was really disappointing that you couldn’t add your own appointments to the personal schedule. We got several massages at the spa and it was hard to keep track of when they were and which ones. This would have been amazing to put in the schedule. Also as a group we were able to have a cocktail party and later a meeting and these too would have been able add to the schedule so you could benefit from the reminders. Another great thing would have been the IMAX schedule in the schedule too.

Otherwise we had a great time and it was so helpful to use the map feature I would have been SO SO LOST without it!

Wow !! This was my second cruise, despite the required mask was enforced even though I was negative for Covid and was immunized before the cruise. I enjoyed it🤗 The food was excellent in the dining room, Guys Burgers, Buffet Italian and Bar-b-que on deck 4 on the outside , soft serve ice cream, and Mexican food at the Blue Iguana, Pizza and breakfast!! The dining room staff was outstanding !! Everyone was polite and helpful!! The shows in the Liquid Lounge was great!! The IMAX 3 D shows were excellent! We saw the NASA Hubble, Underwater Sea, and The National Forest in America!! We want to give special thanks to the Restaurant Servers; Kadek Arta, Nagakan, and Ariasa for their excellent service!!! The dolphin excursion was one of the most amazing things I have ever experienced!! The Mayan Ruins were amazing! BRING YOUR OWN BUG SPRAY BRAND OFF! You will regret it if you don’t!!!!! The spray they sold at the excursion, did not work!!!! Our steward Putu was great! Believe it or not I had him two years ago on my first cruise!! The people at the service desk were so helpful and kind! We will be back for our Fifth (5) Anniversary! Check out the perfume shop and Guess purses!! We had a window cabin loved it! Thanks again from the Weir’s!!

After losing my husband to cancer ten years ago, I was hesitant to return to cruising because it was an “us” thing beginning with our honeymoon in June 1996. This last cruise was my third since April 2019 and the first one I took solo!

I can’t think of enough words to describe my last 5 days at sea on the Liberty out of Port Canaveral. The food, accommodations and entertainment was outstanding! But truly it is your people who make everything superb! Every single one of them addressed me by name, we exchanged hugs, best wishes, they took care of every single need or want that arose. If something needed to be adjusted, it was done immediately. When I do the survey, there is a list of about 20 people who personally were extraordinary in their customer service and made the cruise one of a kind! Warm, welcoming, caring, high attention to detail, anticipating a passenger’s need or want, service beyond any expectation, greeting me with gracious smiles and remembering my name! Wow! As a retired flight attendant, I’m well aware of the importance of customer service. Carnival, thank you for making me, as a passenger, the top priority for the your people during this cruise! I can’t wait for my next one!!! BRAVO ❤️🛳👍🏻👏🏻

I’m completely impressed with Carnival’s attention to detail since embarkation all the way through disembarkation. The staff when far beyond to meet our needs. I want to special thank Mariana from Carnival Sunrise onboard guest service for helping us. This was our first cruise and we are really pleased with our outcome. The food was also really good. They had a lot of different types of restaurants where you can eat for free during the day and a very nice restaurant at night for free also. The dining restaurant offers a premium menu where you can get a three course meal per person. I was so impressed with the quality of the food specially at the dinning restaurant. Carnival staff were very attentive, polite, and educated. We had some issues with Jamaican customs which delayed our entry to Ocho Ríos for more than 3 hours. Carnival refunded immediately the full excursion tickets and were able to change the length of the excursion to only three hours. They only charged for the three hour tour. We really enjoyed stopping at Bimini. The beaches are amazing. Overall was a great experience. Thank you Carnival for such a great holiday! 😀

My family and I just sailed on the Carnival Horizon, making this our 18th cruise. What keeps us coming back is pretty much everything Carnival has to offer. There’s always some kind of activity or show happening, and you’re never bored.
My only minor complaint about Horizon is the new smart elevator system. While I do love the concept of choosing my deck and the elevator takes me right there without pushing another button. What I’m not thrilled with is when you chose your deck it takes the elevator a long too tmtime. Most of the time we ended up using the stairs.
Overall, the various restaurants left us all feeling very satisfied. The food was not only elegantly served to us, but was quite delicious. JiJi Chinehad to be the best ever Chine I’ve ever eaten. Bonsai Tepanyai was not only entertaining as our chef cooked on our hibachi. The food was fantastic. The dessert was a Bento box of vacuous Japanese deserts, one bite. There were 8 bite size traditional desserts and all tastedgrea.
All and all, I just love Carnival Cruise lines. The ships are beautiful, staff very polite. The ship is always clean. Since the smart elevator is my only issue out of18 cruises, Carnival is doing something reight.

Just got back yesterday from Carnival Vista Cruise and just can’t say enough about all the hardworking crew that made this vacation possible!!!!!!! Spent a lot of my free time at the Cloud 9 Spa and everyone there is fantastic..... everyone makes it a point to remember you and greet you by name even without you having your card displayed....... to me this is amazing considering the amount of guests that go thru there...... guys at the gym are great!!!!!! Flavio, thanks for all your help and going out of your way to help me out after my ankle sprain on one of my excursions, I can’t even thank you enough for that! Pedro, our Cabin Steward, you are amazing and your efficiency is greatly appreciated. Going out of your way getting us fresh robes, extra pillows and even a fan..... can’t thank you enough.... and what can I say, our Cruise Director Matt Mitcham just makes your days fly by super fast, you are the life of Carnival Vista Matt, you made our vacation absolutely AMAZING!!!!! Your interaction with the guests is admirable and Carnival Cruises is LUCKY to have you on their staff!!!!! To EVERYONE on staff on this week’s sailing “THANK YOU FOR YOUR AWESOME ATTENTION TO DETAIL AND ALL YOUR HARD WORK IT IS GREATLY APPRECIATED”!!!!!! See you soon!!!!!

We had a large group and used CarnivalHUB to keep everyone in contact for our cruise. We were on a Spirit Class ship so it’s a little older. For a schedule of events, it worked well. Would like to see more information like what deck we are disembarking from at ports. I know this can change with the tides, but the information can be updated as it changes.
Just a thought on days at sea when the naturalist is on the loud speaker, maybe add a reminder of what channel to turn to on the TV so people with balconies can tune in and can hear them.
Our main complaint was the texting part of CarnivalHUB . This is terrible. It works some of the time and not always with everyone in your party. We were constantly having to shut CarnivalHUB down and restart it while sending the same message multiple times to get them through. Again, we had a mix of iPhone and Samsung users. Seemed to do ok with Apple to Apple users. Not so good with getting texts between Apple and Samsung. No one got all of the messages.
It would be nice to send more than alphanumeric messages like photos or locations but that takes bandwidth, and that can be expensive on a ship.
With a few more tweaks this can be a very useful app. Will have to try it out on our next cruise which is on a newer ship.

Took a first-time cruise with hubs, our little girl, two other grands (and their SOs). Through the HUB we were able to keep in touch with each other...when we wanted to; sometimes we just hung out with the other cruisers for the day :-) But, through HUB we could "like" the same events and meet each other there. My MOST fav event was the WIDE VARIETY of #trivia hosted by #DJGrantThatsMyDJ at Ocean Plaza. Also at Ocean Plaza at night was often the musical group #RiffRaft. They performed a WIDE VARIETY of music but one night they did Motown! It was simply amazing! Through this app my fam was able to book our restaurant seating at Horizons and also view the menu before we even got there. We were on the #VISTA but the this app app is an absolute MUST for anybody cruising Carnival. Oh, our little girl was a #SHARK at ClubOcean kids club and she totally loved it. She wanted to spend more time in there Han with us! LOL Through HUB, we were able to see what events were happening in ClubOcean and "like" them so she wouldn't miss 'em. When you like something it automatically goes to your planner and sets up reminder texts. this app definitely made cruising CarnivalVISTA sooooo much more FUN!

My family and I just finished our first cruise on the Carnival Magic and we enjoyed ourselves tremendously. We took a 7 day cruise to the Mexican Riviera with stops at Cabo San Lucas, Mazatlan and Puerto Vallarta Mexico. We had done our research and spoken with family and friends that had cruised, but not until we experienced a cruise for ourselves could we truly understand what they were telling us. From the moment that we boarded the ship we were welcomed with smiles and kindness everyone going out of their way to help us . The stewards were awesome everything we ask for the brought and the towel animals were awesome, our dining staff greeted us by our names all trip and there were 7 of us, we were able to try foods we would never have ordered and ate more then we usually do but that’s part of cruising. Our cruise director was great and the shows amazing the ship had things going on all day or you could just relax and enjoy the sea. The captain and his officer were as friendly as the whole staff on the ship. My family and I just want to thank Carnival Miracle for making our first cruise so amazing we are definitely coming back.

Overall I found it useful. I paid the $5 for the chat and it was very helpful to be able to have that while cruising. We had a group of 12, so being able to communicate while on board was useful. CarnivalHUB did have some bugs, the chat feature didn’t always connect to the WiFi, or the messages didn’t always come through, but I imagine that has something to do with the thousands of people using it on board the ship. Overall I found the chat feature worth it.
I also liked being able to see the pictures right in CarnivalHUB . I would suggest having the photographers scan the room cards in the future so you don’t end up with random people added into your app photos.
I wish the planner feature would sync your excursions or spa days into it so you could see what you already had planned for the day and then be able to plan other ship activities around it.
Another thing that would be a nice feature to add is being able to see where you are at while cruising, much like you can while you are flying. Just a thought for the developers in the future.
Overall I would recommend CarnivalHUB . It was helpful to have and I liked the chat feature.

I really like CarnivalHUB! I am able to see what’s going on around the ship and sales that are going on in the shops and most of all I liked being able to see my pictures with CarnivalHUB before going down to pixels to order my pics. You can also order the pics from CarnivalHUB but I wanted to also see them on a bigger screen before making my final decision. I also like that CarnivalHUB stays on ships time and I was able to keep track of time with no worry about getting back to the ship on time from my excursions. I didn’t buy the $5 messaging to message my family on the ship, but I am defiantly going to get it next time cause I think it would be worth the $5. (Suggestion) Maybe carnival could do a family deal per cabin because $5 certainly would add up for a large family. My mom used CarnivalHUB to keep track of my nephew, nieces and my disabled sister and she says it was great. There was a lot of children with disabilities on the ship and I did see one of them get lost. She did find her parents but it did take some time, so I think CarnivalHUB with the messaging would have defiantly benefited in situations like this.