Wemo Reviews

I don’t know what to say more than do not purchase the this app Mini Switch. I’ve never written a review before, but this device made me so angry; and I’m very tech savvy, This product never worked from the get go. I bought a pack of 2 mini switches and could not get either to work and Wemo is a complete joke!! It doesn’t find your WiFi network (which is the strongest signal around me) until it has refreshed the page about 4 times. It continually gives me networks though that have one or no bars. Then if I’m successful in getting my network, as soon as I put in my password it tried connecting for about 20 seconds and then Wemo crashes. Every single time!!!!! Good luck getting Wemo to reload after that. It just keeps saying connecting. I bought these the same day as I bought a Nest thermometer for my house. I had the Nest wired into where my existing thermostat was, set up and connected to my WiFi, and working with Alexa for voice temperature control seamlessly in about 30 minutes. I worked with these “smart” switches for about an hour and a half before I gave up, raging that something that simple could be so poorly made and not work a single time I tried. There are many more reviews on here like mine and my hope is that someone reads these before purchasing them and wasting their time with this product and company. I promise it will save you hours if you go with a different brand!!

I have been using Wemo for a couple of years with three switches and three minis that I have. Frequently the this app has become unavailable for the Google assistant to be able to contact and then by magic it’s available again. I recently changed networks but I renamed the network and password to match the old network. My nest cameras & front doorbell, & Rachio irrigation system controller all connected without any issue. My three Belkin light switches connected but the mini smart plugs would not reconnect. No matter what I have done, I have not been able to get them to work and it appears that Wemo is The issue. The minis will connect to the network and then Wemo will lose connection to all of the devices and fail. I am very disappointed and unhappy with this whole set up at this point. Not only that there’s a section to report a problem in Wemo that malfunctions as well and won’t send the report to them. And guess what the section to rate Wemo , when I clicked on one star rating, it failed and wouldn’t let me rate Wemo . Not very happy with Wemo at this point in time after three days of struggling with this.

I’ve been using the this app switch for over a year now and there is always an issue with connectivity with wifi and Wemo . Seriously the switch defeats the purpose of remote access. Wifi connection is constantly disconnect from the switch, therefore, App does not work, Alexa does not work, lamp connected to the switch does not work. I have excellent wifi available but I find myself connecting and reconnecting the demo switch to the wifi.

On top of purchasing a garbage this app product, the memo app is totally glitchy, laggy and constantly crashing. I wanted to write this review and had to keep trying just to get the freaking keyboard to pop up on the display without the screen turning totally white and freezing and then crashing, and when I did get the keyboard to pop up and started typing Wemo crashed in the middle of me writing the review and had to start the whole process again just to write this review. I was about to give up but wanted people to know to stay away form the demo switch and the this app app. NOT worth the headache, better off with the many other options out there that actually work.

*To get the review up using the this app app, I actually wrote this review on the notes app on the MacBook and copy and paste onto the this app app.

The true cost of this “smart” plug is the amount of money you pay for it, plus the amount of money you make an hour, because that’s how long each of these took to finally get configured. I had to perform complete factory resets of each this app plug at least four times, not to mention network resets, and hard phone reboots. Per Belkin’s instructions, I literally deleted and reinstalled the this app app several times for each switch. The real tragedy is that whatever convenience and time saving I may realize with these switches will NEVER add up to the amount of time I wasted setting them up. They aren’t inexpensive; they’re cheap. I’m only wasting more of my own time on this review so that others don’t have to. Understand that at the end of the day, these are just on/off switches. They can’t even act as dimmers. If you’re thinking of buying this, then do yourself a favor first: stand in front of your light switch and turn it on and off, over and over, for an hour, and count the number of cycles. If you seriously think that you will cycle your light on and off more over the life of this this app plug than you did during that one hour period, then you might break even. Otherwise, I suggest you move on to more serious home automation.

So I’ve been using two plugs for about 1 year. My initial setup experience was quite obscure and required couple of rounds of restarts before plug got connected; second plug was same couple of attempts before it worked. Overall they worked fine afterward. A bit slow in response, sometimes like 7 seconds after I toggle the switch. About a week ago I’ve updated to a new router(new network name and password) and from there plugs just stopped to work from Wemo . One of them still somehow works through Apple Home App. Another one does not. No matter what I’ve tried it does not pair again. The most terrible part of the reconnection story was that both plugs appeared as publicly connectable WiFi point couple of hours after my old route was disconnected from the power. Anyone can connect to them and attempt a new setup. this app plugs cost a bit more than alternatives, I was fine to pay a bit extra for what I hoped can be a good user experience. My experience with these plugs is 2 starts out of five - they work, but I expect stable work from smart home gadgets.

UPDATE:
3 weeks since I’ve tried to reach this app support - no response. this app is worthless piece of electronics that does not work produced by manufacturer who does not care.

This is a terrible app for it being the factory set-up app. On iPhone it constantly shuts itself down during set-up. I had to uninstall & reinstall Wemo 3 times before it would finally allow me to set up the dimmer switch completely. I also had to restart my iPhone 2 times as well. I’m on the iPhone 11 Pro this is the only app I have ever had this many issues with. I still am not able to connect the switch to my Apple home kit as their firmware update has caused more issues than any good. I have tried uninstalling & resetting to factory default. Still the only thing that happens it sometimes Wemo will acknowledge the switch but it won’t allow the connection. It’s grayed out and not selectable. So when I reset it .. I had to go back through the entire set up again to only get to Wemo shutting itself down several times again. Finally getting it to work but still not with home kit. So my advice if you can manage to get through the initial set up. Spend the 1.99 to get the belkin WSwitch just below Wemo and use that from here on out. It even comes with the Apple Watch app. It works way more than this less reliable app.

Honestly one of the most pathetic attempts at building an app. One of my devices has been "upgrading" for months now. Deleting and redownloading Wemo does nothing. Oh you want to add a new device? Good luck. Wemo will send you in an infinite loop till you start pulling your hair out and while it's trying to figure out what it wants to do next, a fortnight will have passed and it still won't be able to add your device. I had this problem the first time and I don't know how I got it to work but I recently changed my router and have to deal with it allllll over again. No easy way to just change the wifi settings without having to reset the device and go through another insane process of changing the wifi back to the this app device over and over and over again because this company doesn't seem to understand how good ui and software is developed for people who aren't nearly as tech saavy as others. I would avoid this company and its products with a ten foot pole. I'd rather break my own legs than have to deal with Wemo. Save yourself the trouble and return whatever you've bought if you can... but if you can't... Ha. Good luck.

When the this app app was just a local connection, Wemo and the devices worked perfectly. Since the introduction of ‘better security’ and the requirement to log-in to your account via an internet connection, Wemo is no longer reliable. Whenever we have an interruption with our internet connection (power still on) Wemo is rendered useless. And when you do get connected, it takes repeated attempts for Wemo to recognize the devices that have been configured for years. We invested in about 20 devices. Only about 9 or 10 can be reliably controlled whenever the this app app decides to connect to them. I’m not sure how long Belkin has owned this app, but their software team has ruined the interface. I highly recommend WSwitch App to be able to use your this app devices. Even the Apple Watch function out performs Belkin’s native App. At least offer a local-only option as most of us are capable setting-up a secure LAN and don’t require your added security to turn on a lamp.

UPDATE: The latest update that ‘fixes’ login and password management has rendered Wemo useless...will not connect at all. Worthless.

Wemo is likely very close to one of the worst apps I’ve seen. When it works, it’s buggy. When it doesn’t work, prepare for “lessons in frustration “. I have (3) this app mini plugs. When I first bought them, about a year ago, I remember it taking me a few days to get them setup. Not because I misunderstood the directions but simply because the setup failed over and over again, until it just didn’t. My steps didn’t change, the devices just don’t work reliably. Once they did eventually link up, and get programmed, they worked so long as I let the programming turn them on or off. Fast forward a year and my WiFi setup has changed, so I need to reinstall the devices. Once again, its taking me days to install them because they keep failing during setup. Or they complete setup and then when I open HomeKit, they just disappear. Or I setup one, and go to setup the next one and that obliterates the first one! I’ve had it with these crappy devices. In the trash they go! These things are a complete waste of money and valuable time.

Purchased a smart outlet a while back. We use an array of smart home products from a number of different companies in the house, but the setup for this outlet was by far the most frustrating. This this app app couldn’t find/recognize the outlet for a very long time. Ironically, Apple’s At Home app was able to connect and run the device long before this app’s own app could, though I’m unsure how that is even possible.

If initial setup was the only struggle, I’d probably give this 3-4 stars. Unfortunately, it isn’t. On a number of sporadic occasions, the outlet refuses to work. There were a few instances that made sense (like after a power outage), but others (like the one that prompted this review) seem irregular. Sometimes these issues resolve themselves in a day or two, sometimes they don’t. When they don’t, I’m reminded of the agony of set up.

Do yourself a favor and purchase any other more reliable smart home product. Maybe this app’s other offerings are less excruciating to connect and run with Wemo, but I’ll likely never buy another one to find out.

HomeKit don’t work

I brought 4 this app products two 3 ways switch and two dimmer I install the two switches first and after a month I install the dimmers that when the nightmare started, I spend around 2 hours on the phone with a this app technician she couldn’t get the dimmer to set up on the this app app after she try everything on the book delete Wemo reinstall Wemo and do a bunch of other things to no success. After the technician hang up I was able to add the dimmers to the this app app. Now another nightmare start the dimmers can not add to apple HomeKit I specifically bought this dimmer because it’s said it work with Apple HomeKit that issue this app is aware of it for the longest time their never fix it I’m still not able to add the dimmer to Apple HomeKit. I get to all kind of issue with Wemo connection it’s not reliable, customer service tell you that this app is working on the problem. If you like me that use HomeKit Wemo is absolutely garbage you should not buy this app product Wemo is beyond frustrating to use and does not live to the basic standard of what you’re expected. Now I want me money back

I love the idea of these plugs, but in practice, they have been a big pain. I have really good internet with three satellite routers, yet these plugs become disconnected quickly and rarely regain connection. Their one redeeming quality is the rules function which continues to work even when they lose connection. That, however, is also problematic because the rules cannot be changed when the device is not connected to the internet. Which brings us back to problem one again. I am also annoyed that one of the reasons I purchased these particular plugs is because they were advertised to work well with Apple home and Alexa. Alexa is hit or miss (probably due to their connection issues). And ever since I had to manually reset all of my plugs (following tech support suggestion) because the plugs had stopped following the rules and were coming on and off at weird times, they no longer are connected to Apple home. So, overall, I am not very impressed but all plugs on the market have equally poor reviews so I guess I’ll keep fiddling with these.

Wemo doesn't necessarily "crash," but it forgets everything any time you switch to another app (or lock your phone) then come back to it. Earlier versions were much better (or maybe faster) at recalling the status of your devices. You can no longer simply open Wemo (or even switch over to it from the background) and turn off your lights. The icons all spin in orange, and sometimes you have to refresh a time or two before all devices are as they should be (devices that are off show as on, some that are on show as off, some are "not found," even if the icon on the device itself says it's connected). Super inconvenient.
That's my only complaint. It's a simple app, does what it should (after it "finds" everything again), and does make some of my needs really handy (whole house fan, backyard lighting, BBQ area lighting, etc). This problem wasn't there in earlier versions of Wemo . It has slowly regressed to where it is now.
C'mon programmer guys n gals, put your heads together and clean this one up. Love everything else about this product and app.
Thank you in advance!

this app has been, for what it is supposed to do, mostly fantastic. Only a few times over the years did I feel it was unrealistic in expecting me to know when some random update was necessary; since I couldn’t predict that, a light that was supposed to come on while O was away... did not. In my neighborhood where I’ve already been a victim of burglary, I need all the help I can get, even a light coming on at sunset helps.
It was a very bad feeling to come home from a trip to find it not working.
Other than that, I only have one more complaint— the message that came today (only when opening Wemo of course), gave a choice of writing a review or “not now”. Yet, it would not go away until I clicked “write a review”. I HATE that. You don’t know better than me, where O spend my time. I needed my phone to track something else for a friend’s child, and couldn’t. So here’s your review. Good product, annoying steps to and from it.

I’m not a loyal customer. As soon as I find something I don’t like about a product, I’m on to the next brand. Customer service and a brand that actively listens to customers are the only 2 things which will have me reconsider.

That being said, I got my first this app, a dimmer light switch about a year ago, maybe a little more than a year, I forget, but it has spoiled me so badly for other light switches due to one little option. The ability to set rules. In my case I have a rule set up to turn the light off 30m after it’s been turned on. This allows me to essentially walk out of my bedroom and not have to ponder whether I’ve turned the light off or not. It’s enough time to walk in and out of the room to do things too. There’s been a boom of WiFi light switches and dimmers but believe it or not, this app software remains the only one capable of this.

My only issue is that things have been flawless up until 1.22.x. Now the switch ever so often becomes “not detected” and oddly, while I can turn it on or off with Alexa, it loses all other functions like dimming and rules/timers etc. The only fix I’ve found is rebooting my phone. Hopefully this gets fixed soon, I’m ready to buy more switches.

I have been a this app customer for several years. Began with one light switch and, although getting the switch detected and connected was wonky, the light worked great with rules. Over time I added more switches and currently there are 6 this app devices at my residence. The advertised benefit of this app items is to (1) set up rules for devices to turn on/off automatically and (2) for remote access.

(1) For the last year+ the “rules” do not work if I am not home. Forget having your home appear like someone is home when you are not. (2) Remote access also does not work if I am not home. What good is having a remote access function if it does not allow you to access your devices remotely? I have started from scratch and followed every trouble shooting method Belkin suggests any I have to now advise that this app is a failure. This was not always the case. Historically remote access worked flawlessly. No more. If I’m at the corner or on the Indian continent this app doesn’t work.

I have earnestly tried to be a devoted, long term customer, but that has changed. Last night I tried to turn on the front door light from a nearby restaurant and Wemo updated to show each 6 this app devices “not detected.” Simply said, the this app app does not work remotely, which means these expensive this app light switches and plugs are worthless. Thankfully I have still have old fashioned timers to plug lights in to because these expensive this app gadgets don’t work.

All negative reviews are either competitors or people who just don’t get it. I’m sure there are a few lemons out there as with any consumer product, but this this app app and product work great. I will say there are some cheaper alternatives out on the market now, but I prefer the incredible reliability of this app.

If the WiFi goes out and for some crazy reason they disconnect from your WiFi or you change your WiFi, my two newer switches connect automatically, my four older ones will not. I think this is where people have issues reconnecting. You need to actually pull the switch from the outlet and wait 30 seconds before plugging it back in. Before plunging it back in, hold the reset button and hold for five seconds while plugging it in. This should take care of the issue and your WiFi will be able to locate your this app switch. From there just follow the directions on your phone/tablet.

Use to be a five star rate but now a one star. I just wanted to be on maybe the top read so new reader can see. We have been using this app products for many years and had no issues. They updated Wemo now I can’t open Wemo to log in. Also because I can’t log into the new app my smart plugs and light bulbs (12) in all will not work with our Echo devices. Which is why we bought the this app smart plugs and light bulbs. I have been on the phone for hours a day for several days with technical support. It seems that there is a problem and they are working on it but it is now several weeks. And at least a week from hearing from them. Yikes please bring back the old version while you work out this problem. I am not sure they read these reviews because I pointed out to the technical support person that there is a lot of people complaining in their reviews about this problem. The tech didn’t know that there were complaints and will let them know. That is why I used a 5 star hoping it will be read. Yikes

I bought several outlet switches in 2015. I did have some difficulty getting them to program and function well. But I really liked the idea of not having to purchase a main hub or controller. And once programmed, they worked very well. In 2017, I built a new home. I have twenty this app devices. They were east to install and program. My biggest problem was poor internet connectivity. Once I resolved my internet issues, they have worked well. I have all the features active, from schedules to sunset to sunrise and connected to Alexa. I do keep my firmware updated too. I have noticed that on some occasions, I don’t see a few devices. In Wemo , top left corner, there is a refresh or check button. Once I hit that button, it checks all devices and they all appear. Is it a flawless product? No, but what it does do and how it actually works is so very cool. Just think about the automation control via Alexa. I control lights, ceiling fans and shop tools.
I did discover that my router did not cover my House well. I added a range extender and that solved all my connectivity issues. I would recommend this product. I have a lot invested in the this app products now. I will be adding more.

I love the this app WiFi Crockpot! There is nothing like coming home to a Crockpot full of extra spicy Golden Curry (It is actually called Golden Curry). It is easy to make. Just take some chicken thighs and cut them into chunks. I precook the thighs in a bit of olive oil. Then dice some carrots, potatoes and water chestnuts. I dissolve a half a package of the 8.4 ounce package in some heated water then add it to the veggies and chicken. Make sure you have enough water to Marie than cover your stuff. Then set to low. You can watch the progress on your this app app. I let mine cook for at least 8 hours. Then I add more curry blocks until it thickens to a thick consistency. Serve it over white Japanese short grain rice and wallah!

I have the this app light switches, 5 so far. I have all the outside lights like driveway hooked up. I actually hired an electrician to install them. I believe they only work for single pole switches. Another words if a light can be turned off or on at two different switch, the this app won’t work. And this app customer support is awesome and patient. As I recall there customer support is on par with Apple and Ring doorbell.

So make some curry and turn some lights on with your app!

Oh this app...we started out so nice together didn’t we? You were always there for me when I needed light to guide me down dark pathways or play a song while I cooked a special meal for us...until—until you didn’t. I called out to you...”Hey Google...turn on the bedroom light”...but Google sadly informed me that like a spurned lover, you were no longer taking my calls. I waited a few minutes (so as to appear not so desperate for your affection) and tried again. It appears you have blocked me and refuse my repeated pleas to bring light back into my world again. I retreat into the shadows and regroup—I vainly try again but no—you cruel mistress of the dark—you rebuke my plea to return light into my darkened solitude. Why I ask?! What happened to us this app? Was it something I said? Something I did? Did I not give you my best Modem, my best Router, the very best (overpriced) data speed money can buy??? Did I not restart my system, unplug you and lovingly reset you time and time again? After a moment of deafening I had my answer—“Sorry, I couldn’t reach this app”. At that moment I knew...our frustratingly brief affair was now over—into the darkness I retreated. Goodbye this app—I hope you can find coders that will take better care of you and give you what you really need. In the future, should I see you in passing in the discount bin at my local big box retailer I will not smirk nor chide you but simply utter a wistful “sigh” and remember the good times.

WEMO products do not work. Do not waste your money. I have tried and tried to make it work only for it to break again. I don't understand why WEMO will not fix the problem. I spent a ton of money on WEMO products. Now, I have to spend money to have an electrician pull the switch installed 1.5 years ago and put in the regular switch that came with the house. What a waste of money.