Contact Wemo

Contact Wemo Support

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About: With the Wemo App, you can control all of your Wemos from anywhere in the world
on your iOS devices. Wemo is the simple way to a smarter home.



How to Contact Wemo Customer Service/Support

Wemo Contact Information

Listed below are our top recommendations on how to get in contact with Wemo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wemo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Belkin International, Inc.



100% Contact Match

Developer: Belkin

E-Mail: [email protected]

Website: Visit Wemo Website



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Get Pricing Info for Belkin International
Contact Belkin International! Or Contact Support
Need help using Belkin International? Try their Help Center now!
Belkin International in the News!


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Privacy & Terms:

http://www.belkin.com/us/support-article?articleNum=51238




Reported Issues: 3 Comments

4.0 out of 5

By verydisappointed13


DO NOT BUY OR DOWNLOAD!!! Read all reviews first!!

I don’t know what to say more than do not purchase the WeMo Mini Switch. I’ve never written a review before, but this device made me so angry; and I’m very tech savvy, This product never worked from the get go. I bought a pack of 2 mini switches and could not get either to work and the app is a complete joke!! It doesn’t find your WiFi network (which is the strongest signal around me) until it has refreshed the page about 4 times. It continually gives me networks though that have one or no bars. Then if I’m successful in getting my network, as soon as I put in my password it tried connecting for about 20 seconds and then the app crashes. Every single time!!!!! Good luck getting the app to reload after that. It just keeps saying connecting. I bought these the same day as I bought a Nest thermometer for my house. I had the Nest wired into where my existing thermostat was, set up and connected to my WiFi, and working with Alexa for voice temperature control seamlessly in about 30 minutes. I worked with these “smart” switches for about an hour and a half before I gave up, raging that something that simple could be so poorly made and not work a single time I tried. There are many more reviews on here like mine and my hope is that someone reads these before purchasing them and wasting their time with this product and company. I promise it will save you hours if you go with a different brand!!



By apple user nyc


Total garbage!!!, App and switch constant issues

I’ve been using the wemo switch for over a year now and there is always an issue with connectivity with wifi and the app. Seriously the switch defeats the purpose of remote access. Wifi connection is constantly disconnect from the switch, therefore, App does not work, Alexa does not work, lamp connected to the switch does not work. I have excellent wifi available but I find myself connecting and reconnecting the demo switch to the wifi. On top of purchasing a garbage wemo product, the memo app is totally glitchy, laggy and constantly crashing. I wanted to write this review and had to keep trying just to get the freaking keyboard to pop up on the display without the screen turning totally white and freezing and then crashing, and when I did get the keyboard to pop up and started typing the app crashed in the middle of me writing the review and had to start the whole process again just to write this review. I was about to give up but wanted people to know to stay away form the demo switch and the wemo app. NOT worth the headache, better off with the many other options out there that actually work. *To get the review up using the Wemo app, I actually wrote this review on the notes app on the MacBook and copy and paste onto the wemo app.



By JADavis00


Nightmare setup

The true cost of this “smart” plug is the amount of money you pay for it, plus the amount of money you make an hour, because that’s how long each of these took to finally get configured. I had to perform complete factory resets of each wemo plug at least four times, not to mention network resets, and hard phone reboots. Per Belkin’s instructions, I literally deleted and reinstalled the wemo app several times for each switch. The real tragedy is that whatever convenience and time saving I may realize with these switches will NEVER add up to the amount of time I wasted setting them up. They aren’t inexpensive; they’re cheap. I’m only wasting more of my own time on this review so that others don’t have to. Understand that at the end of the day, these are just on/off switches. They can’t even act as dimmers. If you’re thinking of buying this, then do yourself a favor first: stand in front of your light switch and turn it on and off, over and over, for an hour, and count the number of cycles. If you seriously think that you will cycle your light on and off more over the life of this wemo plug than you did during that one hour period, then you might break even. Otherwise, I suggest you move on to more serious home automation.




Have a Problem with Wemo? Report Issue

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Why should I report an Issue with Wemo?

  1. Pulling issues faced by users like you is a good way to draw attention of Wemo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Wemo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wemo.


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