Contact Vons Deals Delivery Support

by Bugaboosmom

Update: The “update” to this app is horrible. I’ve tried it a few times now to give it a chance. It used to be so easy and simple to use. Everything I wanted in an app was there without any of the superfluous left/right swiping function which really just makes apps more crowded. I can’t find the Sort by Aisle so I’m thinking that feature is gone, and I used it all the time - it helped me save time even if it wasn’t always completely accurate. I also liked using the weekly ad, which I haven’t been able to find. When I used to clip a coupon, it was added to my shopping list...is that a setting I have to set? Because it doesn’t work like that anymore. I said originally that this app was better than Ralph’s and Publix, but now it looks so much more like those that I can’t say it’s any better. I’m so disappointed because the app was one of the reasons I continue shopping at Von’s even though it’s slightly more expensive than other stores in my area. I’m not sure how much longer I’ll be doing that. :(

I've tried grocery store apps for Ralph's, Publix, and Vons, and this one is the best so far for compatibility with the rewards card and building my grocery list. The aisle info isn't the most reliable - it would help if the stores would stop moving things around.

by Disgtuntled Housewife

Ok guys, there was nothing wrong with the original Just 4 U app. Nothing. At all. You could scroll through, clip coupons, done; the “clip or click” coupons in the weekly paper ad matched up with digital coupons in the app; the Just 4 U tagged items in the store matched up with those in the app; the coupon scanning feature in the app used to work. It was fantastic, I clipped my coupons, saved money on groceries, happy customer, the end.

This updated version is TERRIBLE. What’s with the “deals”? There are no “deals” tagged items in the store, or in the paper ad. The digital coupon-only items on sale in the store haven’t matched up with the same item/offer in the app, nor does the scanner feature work to add it. This version of the app seems geared for folks who place full grocery orders online for pickup and delivery, with a full complement of all ten thousand items in the store— and that’s fine, but not at the cost of ruining the simple coupon-clipping functionality that was the best thing about the former Just 4 U app.

I’m wasting time and more importantly I’m wasting money by not having access to digital coupons, not being able to scan them, and not easily finding them within the app. Please revert back to the old app for simple coupon clipping!

by JQ32239

I am not sure that Vons consulted with actual users of their apps to make sure they have actually made an improvement. I used the delivery/pick up app regularly. I also used this app all the time to clip coupons and build my grocery list. This new update has made it a chore to add items to my grocery list. Before, I could just type in what I wanted and add it to my list. As I shopped in the store, I could check off the items that I placed in my shopping cart and they would move to the “in cart” section. I could delete those items that I bought and keep the rest in my list for later. Now, with the update, I have to search for the item I want, scroll through the photos of possible matches and pick a product from the photos to add it to my grocery list. The ability to type the name of an item and add it to the list is now gone. The new way of building a list is time consuming. Since I can’t type in my list, I have to find another way to build my grocery list if I planned on going to specialty stores for a few items. Vons should have left the app as is and just added a new button for building a delivery or pick up list. That would have integrated both apps. Now they have gotten rid of a very useful feature of the old app.