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I joined and my first win was a tablet with keyboard. After one month I inquired about when I could expect my winning prize and all they could tell me was it’s in “transit”. Yesterday, I inquired again, asking when my item will arrive and automatically without me touching any buttons they said they “issued me a refund”. I did not request a refund, I want the item I won! This really upset me for several reasons, first, anywhere on earth, the US postal service does not take three months to deliver anything!!! This means that their vendor does not have the item to send me, seriously. So if this a legit website, in order to honor my prize win, TOPHATTER should step in and send me my item...not instantly issue me a refund which I did not request. I WANT MY ITEM!!! I have family and many friends who want to join this website, but will not until they see how they handle this situation. I want to be a part of TOPHATTER, but if it’s going to turn out like this, it’s not fair to me and the many customers who have joined them. I’m not being mean by posting this, because if I ever get my prize, I will gladly give them a five star rating, but a three month wait and a refund I did not request is not how to handle this. I will keep you posting as to the proper outcome of this, if TOPHATTER has any integrity at all!!! Thank you for listening.

I made four purchases on Tophatter. The first was an unlocked refurbished iPhone 4S. The home button didn’t work, so I returned it to the sender in Texas for a refund. I haven’t been refunded for it yet. The second and third purchases were sunglasses and yellow lens night driving glasses respectively. Neither of them were the glasses portrayed in the pictures and both of them were complete garbage. The yellow lenses weren’t even yellow. They were orange. I was refunded for both, and because they were shipped from China they didn’t want them back. The fourth item was a car windshield camera. The camera I had in my hands did not match the camera in the pictures nor the images in the user manual. I’m pretty sure the user manual was translated from Chinese to English using Google Translate. The plastic camera was of the poorest quality. I asked for a refund and because it was shipped from China they told me to keep it. Four out of four purchases were trash. I’m done with Tophatter. I did notice that one method for increasing sales and giving an illusion of quality is for the vendor to say that the original cost is $250 and it’s going for as little as $5 now. Both of the glasses I purchased were portrayed as such. There’s no chance those were $250 glasses. You could get better quality glasses at Walmart.

If I could give this app no stars I would. I never write a review but for this app I had to. Only one item turned out ok and that was a hoodie that we ordered. Everything else was a waste of time and money. None of the products look like the picture. Everything we received looks like it came from. Goodwill and a penny store. Today we received a remote control jeep. According to the pictures, the jeep was supposed to be a jeep that a young child could ride in. Instead we got a cheap remote control jeep, that looks like someone’s child played with, stuck it back in a box, put a piece of tape on it and sent to us. The robot we ordered was not the one in the picture. Not even close. Again, looks like a toy a child didn’t want, but this time there was no box or remote control. Just wrapped it in bubble wrap and shipped it. I can go on and on about the stuff we ordered ( shoes , purses, clothes and toys). We ordered tons of stuff, in hopes to give these items to children in our neighborhood, whom parents are not working or lease fortunate. We wasted so much money and we now have to go and spend additional money on gifts. Thanks for nothing. Everything has to go to the good will. Stuff not worth giving as a gift or even keeping.