Contact Influenster Support

I’ve been using Influenster for a couple years now. I’ve gotten many good boxes/products from them. Last December (2020 before Christmas, during the pandemic), I did my first Cashback challenge. You have to purchase the items and provide screenshots of your receipt, so I did exactly that. I purchased three pet products, submitted my receipts, and was told to wait two weeks for my money to be returned. After that two weeks, I received my money back for one item. I contacted them to see why I hadn’t gotten the rest of the money, and they told me I’d just have to wait again. That was fine. I had to email them nonstop to finally receive my second payout TWO MONTHS LATER. Again, whatever, at least I got that money. I’ve been fighting with them for six months now (they simply ignored me for two out of six months) because I haven’t received the third payout. I spent over $100 on this product because they GUARANTEED I’d be given the money back. To this day, they continue to tell me to wait two weeks. I wait, I do not receive the money, and I email them again. It’s been this never ending cycle for six whole months. I’m just disappointed because I thought they were an amazing company. I don’t enjoy being the annoying person emailing every other day, but it’s just awful that they’re not trustworthy anymore. I will never do another Cashback challenge from them.

update: this issue is still not fixed, and the renew voxbox campaign ends this week. i have two that are affected by this issue. I love Influenster. I love the concept and the experience I have had with Influenster has been so great. But, unfortunately, they don't request a rating for the actual app developer or the company itself, rather they request a rating of the app. The app, I have not been pleased with, as of late. It has been super laggy and slow. If I spend time TRYING to do reviews via the app, once I get to about three reviews, the app slows wayyy down and will not load. Even after closing the app and reopening it. Even after giving it 5 minutes to rest, although that shouldn't be necessary. It doesn't work anyone. But yea, so the app has some major buggy problems. It also will not save my social media activity for the badge tasks. It acknowledges that I complete a task, but if I leave the page with that specific task and I return, it does not save that acknowledgement. This is a major problem as it plays a role in not being able to receive brand badges. Again, I do love Influenster. But I do not love the Influenster app. Please, fix the bugs!

I’ve been using Influenster for years now and the website and app were amazing went on it all the time to find products I want to try out next but as time went on the website and the app just kept getting worse and worse at first it was how when you go into the categories you can’t see all the products that are actually in that category they just showed a few pictures of products kinda how it looks now so I would just have to search the category I’m looking for and for some reason all the products showed up there but now I can’t do either so the I realized I could do it with the filter menu where you filter the type of products your looking for forget that you guys took that off and not to mention the products weren’t numerically ordered to what the top 100 they were all scattered around but now it’s like I can’t find products for the life of me on the website and app I don’t what happened I use to love this site but now I barely even go on it cause it’s hard to manage