Contact Foxit PDF Editor Support

by Torah Taught

So I turned on my iPhone, looked for the blue Foxit icon. Saw a purple icon in its place. Clicked on it & now cannot read my Bible reading file. Guess I will have to go back to Adobe reader. Oh I get it that Foxit can mow the yard, clean up oil spills & dispose of nuclear waste, but all I want to do is read my personal Bible reading file I created in PDF format. If anybody can help me do that I would deeply appreciate it. I used to tell people who got a free download from my website, to load Foxit or Adobe Reader on their device first. Now, I am only recommending Adobe. Why? Because the file was to difficult to find, then open. It was sluggish. I always had to turn on the “continuous” scroll when I opened it. Then when I did the two finger enlarging on my iPhone, where I was disappeared, and I would end up in a totally different place. I would pay money to be able to get the Blue Icon version back. It was the best, better than Adobe for ease of operation. Now that has been taken away and Adobe is my favorite PDF reader, and the only PDF reader I will recommend. Please bring back the older version.

by Castlemaiden

I’ve been a long time user of foxit. I use it for my cross stitch patterns and WAS able to highlight on the app I’ve had for years while other stitchers complain about the crashing of ezpdf. A few days ago, foxit wouldn’t open. I had my files backed up, so I took a wait and see approach. I’ve finally gotten back in to discover that now the text/highlighting feature requires payment. What a bunch of BS. Other apps are far less expensive and have a search feature. I’ll be using one of them from now on since long time users now have to pay for the features we’ve used for ages. Thank you for no longer locking me out of my files. I do appreciate that I can view them now if nothing else.

by Kmthunder

Well, I loved this app until today. Now many free features require a subscription. Its $11 a year. I did not get advanced notice and now can’t use this app. I can understand some features being moved to a paid feature, but now I can’t even open a pdf from my email without subscribing to the annual fee. If they offered a one time price for the app I’d consider it. Now I do not know what value the free app has.

Also, to add insult to injury, I deleted the program to reinstall thinking there may have been a problem, and I lost all my documents in memory.

Foxit let me down. Very disappointed since I now have to recreate my files.

I just purchased GoodReader for $4.99. So far it does everything that my old Foxit PDF Reader FREE did and more. With GoodReader I can delete pages in a pdf that are not necessary. It has all the editing functions. It is a slight challenge to navigate but with so many features it still is intuitive. I’ve only had it a few hours but it seems better than paying an $11 annual fee.