isolved Benefit Services iFlex Reviews

Claim process looks clear and straight forward on isolvedBenefitServicesiFlex , but I’ve received automatic denials repeatedly stating I don’t have sufficient balance in account. My balance is over $900 and my claim is $40. Reached out to customer service and the actions they told me to take (start date and end date) also didn’t work. Impossible to reach anyone over the phone. Looks like I have to go through a (potential) 180-day appeals process because the first card I grabbed when paying my copay was my debit card and realized my mistake too late for clerk to cancel.

Also takes a long time to load account information.

This never recognizes my login. I go through resetting my password and then go back into isolvedBenefitServicesiFlex for the same failed error. It works on the website. But now my account has many reset passwords. I use a password manager and have never been more frustrated with an app. I have never been able to login.

I literally took pictures and wrote down my login info so I can put them down and I swear they worked before but two weeks later it’s not working anymore I’m most likely gonna lose my job over this

Some major issues with authentication on mobile app. Can log in to Web site just fine, but mobile app WILL NOT take the same credentials. Annoying.

App is giving error that amount must be entered as "$0.00" which is all that it allows anyway and will not allow me to add expense. Guess I have to go find a computer and scanner.

Be prepared to use your reusable password. These apps have to stop thinking that there’s more security by making you type a password instead of using a password manager.

When I try to use isolvedBenefitServicesiFlex, it opens as a blank white screen, and nothing ever happens. I’ve used isolvedBenefitServicesiFlex in the past with no problems. I deleted it and re-downloaded it, and it’s still the same. Useless.

What a horrible app for the IPhone . You can’t even log in ! I logged in on my laptop so easily. I NEED to log on with my cell phone because i don’t carry my laptop everywhere.

The old app worked great, but this year's app I cannot upload receipts. Have tried for several weeks.

Tried submitting claims and app was slow and mostly didn’t work. Would log out for inactivity while sending claim.

isolvedBenefitServicesiFlex is great for FSA account. Super easy to use. Quick approval and reimbursement.

isolvedBenefitServicesiFlex is trash . I’ve tried on a few occasions to file claims with no success it appears to just time out in kicks me off.

Want access to YOUR money snd/or your account? Tell your HR department to use another flexible spending provider. Terrible app, terrible company. Look elsewhere.

Why can’t I login? So frustrating!

This has been one of the handiest apps I've gotten in a long time. Not only can I check my balances on the go but now I can submit claims from my phone. Wow. Thank you for making things even easier than before!

I love isolvedBenefitServicesiFlex. I could never remember my user name and password on the computer. Now I have my account information with me at all times and only have to remember 4 digits to open.

I too was frustrate at the fact I could not file a new claim, but now you can!! Great update. Filed a claim and got my money in 2 days, nice.

I love using my smart phone to file claims and check balances! Nice update

The crashing problem seems to have been fixed.

Requires a pin even though I have touch id. Screen is completely blank. It used to be great. Now I can't even view my balance. Please fix