Contact isolved Benefit Services iFlex Support

by Amandarae13

Claim process looks clear and straight forward on the app, but I’ve received automatic denials repeatedly stating I don’t have sufficient balance in account. My balance is over $900 and my claim is $40. Reached out to customer service and the actions they told me to take (start date and end date) also didn’t work. Impossible to reach anyone over the phone. Looks like I have to go through a (potential) 180-day appeals process because the first card I grabbed when paying my copay was my debit card and realized my mistake too late for clerk to cancel.

by Stepho84

This never recognizes my login. I go through resetting my password and then go back into the app for the same failed error. It works on the website. But now my account has many reset passwords. I use a password manager and have never been more frustrated with an app. I have never been able to login.

by BizarreAR

I literally took pictures and wrote down my login info so I can put them down and I swear they worked before but two weeks later it’s not working anymore I’m most likely gonna lose my job over this