Impots.gouv app not working? crashes or has problems?

Impots.gouv Status

Last Updated on 2024-10-07 by Direction générale des Finances publiques

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11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

Not working

72.7%

18.2%

Crashes

9.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Impots.gouv Problems 😠👌🔥

- The app requires an IBAN when sending money from the US.

- The error message "Undefined is not an object" appeared on a white screen.

- The app cannot allow users to paste their login credentials from an iPhone.

- The app's design is not user-friendly for smartphones, making it easier to use the website instead.

Have a Problem with Impots.gouv? Report Issue

Common Impots.gouv Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Impots.gouv app on iOS and Android devices. Solve all Impots.gouv app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Impots.gouv iPhone Issues and Solutions

Impots.gouv iOS app crashes, not working, errors
Impots.gouv iOS app network issues
Impots.gouv on iOS has black/white screen

Impots.gouv Android App Issues and Solutions

Impots.gouv has errors/crashing/not working
Impots.gouv server network connectivity issues
Impots.gouv has black screen

Impots.gouv iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Impots.gouv app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Impots.gouv app crashes or not working on Iphone (iOS):

Close and restart the Impots.gouv app on iPhone
Update Impots.gouv app to the Latest Version for iOS
Uninstall and reinstall Impots.gouv iPhone app
Update your iPhone to the latest iOS version

Fix Impots.gouv on iPhone unable to connect to server/internet connection issues::

To resolve Impots.gouv network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Impots.gouv black/white screen (blank screen) on iPhone:

Follow the Impots.gouv iOS app troubleshooting guide Here →

Impots.gouv Android App Issues and Solutions

Fix Impots.gouv not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Impots.gouv app issues:

Force Stop the Impots.gouv App
1. On android, goto "Settings" » click Impots.gouv app. » click "Force Stop".

Update Impots.gouv to the latest version on PlayStore

Clear Impots.gouv App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Impots.gouv app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Impots.gouv.

Fix Impots.gouv unable to contact server/ Impots.gouv internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Impots.gouv » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Impots.gouv » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Impots.gouv on android.

Solve Impots.gouv black/white screens issue on Android:

Follow the Impots.gouv android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Direction générale des Finances publiques, developers of Impots.gouv.

Verified email

Contact e-Mail: [email protected]

About this app

L’application officielle de la Direction générale des Finances publiques. • Créez votre compte impots. gouv. • Modifiez vos informations personnelles associées à votre compte impots. gouv. fr. Mémorisez vos identifiants à l’aide du capteur biométrique (empreinte digitale ou reconnaissance faciale) de votre appareil mobile. Payez vos factures ou celles de vos proches à l’aide du flashcode imprimé sur celles-ci. Faites vos remarques, suggestions ou critiques à stap@dgfip. finances. gouv.