Alibaba.com app not working? crashes or has problems?

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I have a problem with Alibaba.com

Are you having issues? Select the issue you are having below and provide feedback to Alibaba.com.




⚠️ Most reported problems ⚠️

Not working
42.9%

Account
19.0%

Crashes
19.0%

Connection
9.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Alibaba.com Problems 😠👌🔥

- One supplier took months to mail out my package and it was not what I ordered.

- The supplier refused to make it right and asked me to pay for shipping to return the items.

- Navigating the website can be challenging for new buyers.

- The supplier needs to review the reviews in order to filter them.

- The products are overpriced.

- I have not received my merchandise after 4 months.

- Customer service is not easy to contact.

- There is a risk of being scammed and not receiving a refund.

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Common Alibaba.com Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alibaba.com Hong Kong Limited, developers of Alibaba.com.


Verified email ✔✔

E-Mail: icbu_tech@alibaba-inc.com

Website: 🌍 Visit Alibaba.com Website

Privacy Policy: http://rule.alibaba.com/rule/detail/2034.htm

Developer: Alibaba Mobile




About this app

Source a wide range of popular items – from trending consumer goods to raw materials – and join our annual trade shows for niche product highlights and discounts. Choose Alibaba. com Production Monitoring and Inspection Services to reduce production delay and quality risks.  Tell suppliers what you need and get quotes quickly with Request for Quotation services. Alibaba. com partners with major freight forwarders to provide land, sea, and air shipping solutions with on-time delivery services, end-to-end tracking, and competitive prices.  Unlock new discounts and promotions from featured manufacturers and suppliers. Use the Alibaba. com app to stay up to date on new products and promotions from your favorite suppliers. Alibaba. com supports 16 languages and 140 local currencies.  Meet suppliers with years of customization and order fulfillment experience for sellers on Amazon, eBay, Wish, Etsy, Mercari, Lazada, and more.  Interact with manufacturers in real-time via product demos and tours of manufacturing facilities, providing insight and oversight on how your products are made.  Our app allows you to source products from global suppliers, all from the convenience of your mobile device.  Our Trade Assurance service protects your orders and payments on the platform, letting you purchase securely and conveniently with extended support.  Alibaba. com is one of the world’s leading B2B ecommerce marketplaces.  Discover millions of ready-to-ship products in every industry category.  Use our real-time translator to communicate with sellers in your mother tongue.