App Banamex Reviews

Application is 100% rubbish. It’s been multiple versions since I have been able to login. I have to login through web since AppBanamex is basically useless on mobile

7 months and the bank still hasn’t rolled out a versión compatible with [my] iPhone 14 Pro Max. It always asks me to register as if it were the first time I use it. It’s a real hassle when I want to use it.

For people outside Mexico, look for another bank not this one! You can barely use AppBanamex because it will block every movement you want to make by NetKey which is annoying by itself, but wasn’t until you go to the bank to get it fixed 😅 no one will help you! AppBanamex and bank are a joke!

AppBanamex keeps crashing when opened in iOS 12. Because of the electronic token being in AppBanamex , making a transaction is impossible, even through the web page. It’s amazing they haven’t thought of this issue when incorporating the token in AppBanamex .

One of the worst banking apps I’ve seen so far in my entire life. Screwed up on all layers, even the very basics. You wouldn’t even be able to see your transaction history properly because it jumps to some random date while you’re scrolling. Don’t even expect anything more advanced.

Bottom line: Constantly OUT of Service. * Can’t even access my balance 90% of the time!
Very very very bad systems = Terrible Customer Service

No wonder it is for sale!

We are not talking about a mom and pop institution but a sizable bank yet It has very limited options and very limited things you can do. I find it many times useless. Unfortunately we even get use to mediocrity

Face recognition doesn’t work no way to use you app only for information BBVA is much better

You can view everything in English on the website, and you used to be able to do the same with AppBanamex . However, with the latest update, it has reverted to Spanish, and there’s no option to switch it back to English.

Otherwise AppBanamex functions appropriately except forcing it to activate via TouchID or FaceID, which I think is odd. (You must tap an icon on the screen before it activates either.)

I just want to access my bank info but every time I log in I have to dismiss several ads/promotion pop ups. It’s annoying.

Most of the time it works good. The only problem I have found is unlocking the password using the NetKey, it never worked and I had to go to a branch. The only problem with that is I do not live in México.

I just became a new member of Citibanamex and I really enjoy the wrap. It is very user friendly and easy to login.

Easy to use and nice looking app. Now need to incorporate more features do that we say goodbye to web!

It makes you access your banks on the go.

I just bough my new iPhone XS with iOS 12 and downloaded AppBanamex and when I try to open it, it try’s to open for a second or two and then AppBanamex closes.
AppBanamex will not open and now I can’t access my account info on my new iPhone!
Please update AppBanamex to fix this issue.

Is anyone else experiencing this same issue on iOS 12?

Thanks

They disabled touch and faceID and somehow it wont remember my user so i have to be pulling up my credit card all the time! Please go back to how it was 😢

User friendly, intuitive!

Please open Citibanamex in Los Angeles California since there are so many Mexicans people living in USA and Mexico too.

No info where to watch a tutorial and learn how to use it an make the best out of it.

Pretty disappointed

Please fix it. I can’t use it.

UPDATE: thanks for addressing the crash.