Contact Nextech Support
Company Name: NexTech Systems, Inc.
About: Nextech’s iOS application offers an unparalleled mobile EHR experience.
Anytime, anywhere access from your iPhone or iPad device adds an additional
layer of mobility and efficiency to your clinical routine.
Nextech Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
70% Contact Match
Developer: DREAMCAST DIGITAL WORKS PRIVATE LIMITED
E-Mail: [email protected]
Website: 🌍 Visit ET NEXTECH Website
3 Most reported problems 😔💔
Not made for aesthetic surgery
by Khorasani
The photo uploaded is terrible. The app itself does not have a robust photo management. We have it setup to work with Rx photo and its a disaster. Photo’s always upload with error if uploaded via camera. Photos taken from the phone and ipad sometimes do not even save. I have used it since 2016 and it was ok the first 2 years and since 2018 it gives me some error every day. Last month I was not able to see any if my patients photos for a full month. There is always and excuse and its escalated a higher tier person who can’t seem to fix it and keeps escalating to yet another higher up person who seem to be as clueless as the person before. Everything you ask the support, the answer is “that feature is a limitation of the platform. “
Do not fall into the low price trap. Don’t get me even started on their RX module m..absolutely bananas🤯😡🤬🤮
I have been looking at some alternatives.
Useless
by Doggz1999
iPad app is mediocre at best. iPhone app is absolutely useless. Can’t view chart notes. Can’t find patient info. I can’t carry an iPad or a computer around with me at all times. Just another of the many reasons we left this platform. Unfortunately they don’t make it easy to move patient info to another EMR so I have to use it from time to time to get info. This app is useless if you get an after hours emergency call.
Looks great, doesn’t work
by JLW20011111
Conceptually, the Nextech suite of products looks amazing. Unfortunately, nothing works. They have multiple different products, none of which integrate with one another. It is a disaster. I wish that someone had told me this before I purchased it and spent a year setting it up only to find that some major piece of functionality is not working every other day.
Have a Problem with Nextech? Report Issue
Why should I report an Issue with Nextech?
- Pulling issues faced by users like you is a good way to draw attention of Nextech to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Nextech customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nextech.
