Company Name: Authy Inc.
About: Authy provides an API for developers to customize the user experience when adding two-factor
authentication and multiple add-ons for apps.
Headquarters: San Francisco, California, United States.
Listed below are our top recommendations on how to get in contact with Twilio Authy. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Twilio Authy. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Authy Inc.
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Get Pricing Info for Authyhttps://www.authy.com/what-is-two-factor-authentication
https://www.facebook.com/authysec
Hello, the keys were deleted on my account, or rather the codes that gave me to log in, my accounts in any applications, I contacted support to change my number, the old number is +7 905 169 7262 and my account was linked to +7 919 265 5502, when I logged in, there were no keys on the account and no codes either, I don't know what to do, return the codes to me, I lost my old phone and I can't recover those codes
do you have a customer service phone number to talk to a human.i need to change phone number and it's very confusing and I Hate talking to a computer and reading text.Its easier for me to have a human walking me through difficult technical issues?
trying to change my phone number but supposedly another active user is using my phone number, their email starts with chr...@minereye, they need to be contacted and have them update their phone number
Hello, I receive UNWANTED 2FA code on m'y smartphone.. more than 10 each day... I have no account. Please help me to find à solution !!!!
Is there a telephone customer service? Thank you
Hello, I am using Authy app since almost 3 years and it was encrypted by 02 applications Instagram & Facebook. Recently i have changed my phone and I forgot my password. But after installing both apps in new phone Instagram is started but Facebook is asking for code which is authenticated. It's very important to open my Facebook account. Therefore I request/beg you to let me know alternate option. Thanking You, Prashant Gujjar
by K05a
This app gave me a big headache, first of all after install this app automatically linked to my Gemini exchange and I don’t see the option to unlink it. This app is also linked to your phone number which I hate the most so you will have a problem if you lose your phone. So I decided to uninstall it and when did it I lost access to Gemini. I couldn’t install Authy again because I did not check “Allow Multi-device” before. So I had to submit 2FA Account Recovery in Authy and wait 24h to recover my account, they recovered my account after 25h and after that I could login to Gemini but I couldn’t withdraw any money because after Authy linked my Gemini I have to wait another 72h to be able to withdraw any money. This is ridiculous, I just want to deactivate this app and get rid of that and never use it again!!!!
by Trumpi27
The app is great until you need to change your telephone number. I recently moved to the US and got a new telephone number. Unfortunately I received a recycled number from my carrier and the person who had my number before also had an Authy account. I’m already 1 week into trying to change my number and it seems that you cannot contact them by telephone to get this resolved. Email here; submit this form here; get rejected; this is my experience. I hope that Twitch ditches them soon because then I will no longer need it.
Update: I’ve been in contact with support and my change was rejected again. Are they even trying? I have no texts or calls to the number.
Update 2: I tried merging accounts because I had no luck with support. Now I have access to someone else’s tokens (and my own too). So much for security.
by Christopher J A
Over the years I have set up over 40 websites with 2fa, but every time I got a new phone, I would need to add them all in again, since I used Google authenticator. That’s a pain. With my latest new phone, I wanted to make a change and start using an app that I could transfer, between phones. I chose this app due to it having a desktop app. After adding about 20 of my sites, I started to realize that none of them were named correctly, at least on the desktop app. They were named after my account name. I also started to realize, that the iPhone app kept crashing every time I opened it, and I had to start it up again. At this point, after trying to figure out which site was which, I decided to move on, and installed Microsoft authenticator. What a much better choice, as I do use a lot of Microsoft sites, to begin with. I can also backup and restore all my sites. So, with Authy, an initial bad experience sent me elsewhere.
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