Need a car for an hour day, or week? Rent one with the Getaround app, you’ll
always have a car whenever and wherever you need one. Getaround is the world's
leading car sharing platform, with 70,000+ cars and 5 million users in 300+
Listed below are our top recommendations on how to get in contact with Getaround Europe (ex-Drivy). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Getaround Europe (ex-Drivy). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Drivy
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I rented a Getaround car for two weeks while I was in Paris. Everything was great until I perfectly returned the car with the keys inside as planned (I have the photos of the car returned). They waited for me to leave a 5stars review then one month later the owner of the vehicule contactes me saying than he couldnt find the key. I was surprised by the delay since his probably was supposed to be rented since that and explained him than the keys was inside as planned. Then one more month later Getaround took me 945$ of penalties on my bank account without notice or proof of the owner who probably lied ! I contacted them many times. They never answered !!
I am really disappointed in Drivy, I booked for a last minute trip, it accepted my payment but is not verifying my profile despite sending all the requested documents and more and it has been over 24 hours, no one picks up on the numbers including emergency numbers and it has already cost me so much in international calls. Furthermore I can’t cancel as it will charge me 50%. My entire trip is ruined when I could have just taken the bus or train !
This a just a startup company that have a lot of work to do on their customer support. We rented a car through the service and the owner canceled the contract 12hrs before we were to meet him, not even giving a reason for the cancelation. “That happens” was our only consolation from support, with no help to get a different rental. I would not recommend this service until they have a better grasp on customer care.
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