More than ever, ask for whatever!
With PedidosYa on your phone, you'll be able
to fly into a world of wonder! The best part? We deliver your deepest cravings
wherever you want in just minutes! You can order online straight from the best
restaurants, grocery stores, pharmacies and many...
This is probably the first time I have ever been compelled to write a review for an application I installed. At first, apart from some basic bugs, everything appeared to be working fine. However, once I started placing my orders is where everything went down hill. Once the grocery’s were picked up, the delivery men drive around for 30 minutes doing who knows what to your food, then when they arrive, covid-19 protocol is not being followed. Furthermore, the groceries came incomplete. Those 5 bananas, 3 beers, and chocolate bar you ordered? NAH! They only bring half of it. So when you file a report saying that your products did not arrive, they say sorry and send you a coupon to further use it in their application. This application is an atrocity to modern technology and the company should be shut down for not only a sub par service, but for the thievery masterminds behind this cartel of delinquents. 10/10 would not recommend this pile of trash of an application and service.
The best app, no customer service
The app is pure genius, very easy to use, great food variety and payment options from an inbuilt payments platform, you can even pay with EDENRED ticket paystubs. the app really works, you have plenty customer reviews to guide you thru the best options, the app is pure brilliant. I would suggest only 2 things, add the option to tip the delivery guy from the app (many times you may not have cash around the house), and invest in customer service support, Everything works perfectly 99% of the times, but I had a couple of issues with restaurants i.e. coming over 2 hours later, and I couldn’t get pass your BOT support to talk to a real agent, its the only reason I would not rate it 5 stars, as per the rest is really great. Will totally continue using it.
A total waste of time
This app is a disaster. I was paying without problems with cards until they stopped charging me with a card, there were thousands of minutes of waiting in his customer service chat/phone trying to ask for help but it was just wasting time. The only reason why I still have the app installed in my iPhone is because they have no competition in Argentina ... just that. DO NOT INSTALL THIS 5hit.
Other apps provide better service
The last few times I have ordered, I have been disappointed with the length of time of delivery (food is cold by the time it arrives) and by the limited options offered by the app to follow the progress of the order, contact the driver, and get help with issues. Compared with other similar apps, this one is not as good. I also had a problem with a promotion not being applied... I was given a coupon for the amount of the promotion to use on a future order but may not even bother given the poor service so far, and apparently not all places accept coupons.
I’m not writing a review it’s more an opinion. I think we can agree that they should let the option to pay with PayPal. Lots of us have PayPal and we feel more comfortable paying with PayPal I think a lot of people agrees specially down here in Dominica República
Don’t waste your time and money
Absolutely horrible. The wait time is always off by more than an hour. We’ve waited close to 3 hours for food. Food orders show up incomplete most of the time and their customer service is non existent. I contacted their customer service on 4 different occasions for problems with my orders and received no help and all. If you are hungry, just go straight to the restaurants, you’ll save yourself the headache, money and not to mention you will actually eat. Worst app service ever!
Credit card issues
I’d give it 5 stars if it wasn't for the numerous credit card issues we’ve had randomly. You guys HAVE to fix that. It works fine for days, and then it stops, fails for days, then works again. This has nothing to do with the credit cards themselves, as I have cards from different banks failing, then working again. Fix this, and you get the 5 stars.
Best for cold days and period days
.. when I have no desire to cook or walk to the supermarket. Dangerous habit though, keep track or you’ll be broke in no time!
Please add back buttons
Please include the back button at the top of the screen. When I press something by mistake or because I just wanna look at something, I can’t leave the screen unless I order the thing...
I ordered a pizza and waited pass midnight, order never came. When I go to ask the status of the order on the app, it THEN told me that the order was cancelled by the local. The worst part is that I didn’t get any kind of notification from the app or the local. Now everything is closed and I have nothing to eat.
Great idea, bad implementation
Love the food, I use this app almost every week, everything is good until it doesn’t. Customer service is horrible, they take ages to answer and when they do they don’t provide any solution. If they improve on that this will be a solid 5star app
Adding a new address is a pain
The app won't let me add a new address on a map. It only let's me type street names and when it doesn't recognize them , it throws out an error. This is terrible UX and I'm sure a lot people gave up on your app because of this central issue
Super convenient,no complaints
May be a scam!!
I entered my credit card and received a message that it couldn’t be processed. So I used a different one and received the same message. Then 5 minutes later I receive notifications from both CC accounts that the charges were processed, but my order can’t be processed unless I pay cash!
They don’t give you the money back
I order something from wendys i paid by web with my card, of course they took my money but the order was canceled and im still waiting for my refund it was 8 days ago and the only answer is from PedidosYa is “the bank has to do it, cause we return it” A LIE, i want my money back!
Yes. PedidosYa - Delivery App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6,777 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for PedidosYa - Delivery App Is 63.0/100.
Yes. PedidosYa - Delivery App is a totally legit app. This conclusion was arrived at by running over 6,777 PedidosYa - Delivery App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PedidosYa - Delivery App Is 63.0/100.
PedidosYa - Delivery App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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