SignNow Status

Last Updated on 2026-05-19 by SignNow

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User reports:
No current problems

- Recently changed the resize feature from a bar to a button which is difficult to use on a small phone

- Changes have created glitches

- Tech replies to support help emails are not thought out

- Bloated with too many features

Judy Bernes 2022-08-17

When uploading a PDF that has fillable spaces, it loads garbled! Never happened with Windows 8...

Keiona Coleman 2022-08-13

Not able to finish signing docs, gets halfway through then page goes unresponsive. I have reattempted over 5 times even tried from my smart phone

Sasha Hokanson 2022-06-01

Over the last 24 hours, several of our clients have had problems with SignNow not letting them finish signing the documents. How can we fix this?

Stela Gargaun 2022-05-14

When trying to adjust the size of the word the screen freezes. Nothing on SignNow page works sometimes four hours. How this issue can be solved

Showing 1-4 of 4 reported issues:

Common SignNow Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SignNow network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SignNow App
1. On android, goto Settings » SignNow » click [Force Stop]

Clear SignNow App Cache and Data:
1. On android, goto Settings » Apps » SignNow » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SignNow.

On android, goto Settings » Apps or Manage Apps tab.
Click SignNow » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SignNow » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SignNow