Opendoor – Buy & Sell Homes Reviews

Opendoor Reviews

Published by on 2025-02-03

🏷️ About: Opendoor is an app that allows users to buy and sell homes in a simpler and more streamlined process compared to the traditional method. With the app, users can find, tour, and buy homes for sale across the U.S. They can also get an offer on their current home a... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
41.5%

😎 Positive experience
40.8%

🫥 Neutral
17.7%

~ from Justuseapp.com NLP analysis of 11,675 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick notifications and functional links from emails

- Ability to easily unlock and tour homes on your own time

- Helpful scheduling and open house information for non-Opendoor homes

- Great map and directions features

- Provides freedom and convenience in home searching

- Simplistic and refreshing interface



Read 26 Customer Service Reviews 😠💢

4.8 out of 5
Unpleasant

My fiancé and I went to go look at a house and the first house was the experience we expected then every house after that we wanted to look at they gave us a “touring assistant” we just want to look at the houses as advertised unbothered. It seems that they just want to apply pressure to get you in... Show more

Don’t waste your time!!

This company doesn’t give you what your home is worth first off. Then they give you a full list of work needed and all these fees. They keep $12k “deposit” for any foundation repair damage and at the end the plumbing was supposedly affected by the foundation repair and it had to be fixed. What a co... Show more

Don’t Waste Your Time

this app is a waste of time. My husband and I found three homes on Opendoor that were listed as “available to tour.” We pulled up to one home, it didn’t have a lockbox so we couldn’t get in. We saw another home in the same Snellville, Ga neighborhood that had an this app sign in the yard but we ... Show more

Limit House Viewing

We flew to Arizona in order to look at homes to purchase. For the first couple days we LOVED open door because we could just pop into houses and get an idea of the market. Then all of a sudden we were BLOCKED from touring homes. We called once and they told us that the home requires a real estate a... Show more

Great concept but crummy company

My wife and I loved the concept but after looking at one house, Opendoor locked us out from trying others. The company is frustrating enough but even Opendoor won’t show you the house you’re trying to look at on the map. We were pretty thrilled to go looking for houses but the this app company m... Show more

Dishonest

This company sounds great at first but they definitely low ball you even if they say they don’t and try to give you “market value”. I could deal with market value and a 5% fee but they were way far off that.
How low ball are we talking? Their offer was approximately 23% less than the estimated... Show more

Waste of time.

Opendoor and company used to be so much better. I loved that while exploring potential new towns I could check out homes for sale to see what was available without wasting a realtors time. However, when I was ready to purchase suddenly my account was flagged and I was no longer able to look at hom... Show more

Bad app Usability; not personalized

Opendoor is focus to make customers submitting an offer right at the instant. No guidance before clicking “submit” I found Very few opportunities for human interaction. An app is not the channel to automate home purchasing, for cars or other needs yes. I went to see a house and submitted an offer.... Show more

Inconvenient for an actual real estate agent

I am a real estate agent and have shown multiple houses through open door. I have found it difficult to schedule showings and noticed their are some defaults and errors to Opendoor . Sometimes instead of letting me schedule an appointment it says, build your offer. It also doesn’t give me an option... Show more

Great Concept, but...

The concept is amazing. It takes the hassle out of contacting your realtor and waiting on their response 🙄 setting a date to go view the house, not to mention them trying to sell you something you really don’t want. But anyway Opendoor makes me sick sometimes. For instance I’ll. click on a house ... Show more

This app is so easy to use

I really love using the this app app in my home search. The notifications are very quick and the links from the emails always work and take you exactly to what you’re looking for. Being able to easily unlock any home and tour it on my way home from work is such an incredible benefit for my wife an... Show more

Love it!!

Love this app even more now! This is the new way to look at homes. We loved how we can just unlock the door as we walk up to it. This is absolutely amazing. Very flexible way to look at as many homes as possible and feeling no pressure in taking our time and walking around to look at the house. Th... Show more

Don’t want to waste time? Look here!

The idea of Opendoor is great. We were looking around for open houses and couldn’t find many that would fit our schedule. Next thing we know, we see a blue sign that says this app. No pressure from agents breathing down your neck. Go in on your time, say what you want, and leave. No nerves at all... Show more

Makes the process of buying a home so much less stressful

The map feature is the most useful, helping me figure out what homes are near me and when I can tour them. I’d like to better understand my mortgage costs associated with the property but I guess that’s what my loan officer is for. Overall, Opendoor is fast, easy to understand and allows me to eas... Show more

Easy to use, just take your time.

Cool that I didn’t have to call my RealEstate agent to go back with my husband to look at it after I had seen it with my RealEstate agent. Also, cool that the door recognized my phone app & automatically opened when I pressed the icon on my app. Also nice that I can look at houses on my schedul... Show more

The Future is here

I am a first time home buyer who is still in the process off landing a house in this crazy market. I am using this app Homes as my Lender and it’s so easy to find and make offers. this app has the option to use an all cash offer where they use their cash power for the offer and then loan it to yo... Show more

Amazing to see a house

I see people leaving bad reviews due to buying houses on Opendoor but just by first using Opendoor , it’s honestly absolutely MAGNIFICENT. I really do love it. I haven’t checked out the rest of Opendoor because I just downloaded it while looking at houses but it honestly makes life so much more e... Show more

The future is here!!

As an agent myself I am looking forward to seeing the continued growth of platforms like this to support real estate transactions. I welcome these changes and these platforms are undoubtably the future of real estate. Specifically the this app app has a very refreshing and simplistic interface, I’... Show more

Best home shopping experience you can ask for!

Shopping for a home can be stressful when you have to constantly bug your realtor to show you homes. And when you continue to see homes that aren’t for you, you can start to feel bad for the amount of time you take from the realtor. this app allows you to go on your own, when you want. It allows s... Show more

Works great as of January 2019

Went to 3 houses and very surprised as I had never tried it before and didn’t know it was so easy! I would like to say thank you to the sellers for graciously allowing us inside their homes alone. So I suggest that Opendoor include a small message before entering to the users about respecting the ... Show more

Opendoor uses scare tactics. I used a realtor and got $125,000 more.

Open door tried to rip us off by almost $125,000. Open door bought a house next door for a greater value than they offered us, that home was smaller, ugly, and very dated, and they offered us way less.

We ended up working with a local realtor and got way more for our house in a short amount... Show more

FLEAS

Very very disappointed in this company. My husband and I visited a house with our child. I sat my daughter down so she could crawl since she was squirming...about a minute after setting her down I saw 3 FLEAS on her legs! We left immediately and found 4 more on my husbands legs, 2 more on mine and ... Show more

easy closing period

My wife and myself have bought and sold at lest 8 homes if our life time and this had to be the most smoothest transition we have ever been though. everything was on time. and we closed on the date they said. Very happy with this app and will us them again.

Would give 5 stars if it could go landscape

I want to view the properties in landscape so I actually could take a better look at them with my wife. I normally stream my phone to the tv so we can look together and because Opendoor doesn’t turn it makes it hard. I only want it to turn for the pictures. I get it that it isn’t good design for i... Show more

Open Door is the Way To Go!!

My daughter and her husband looked at a house listed by open door. We loved that we could go see it as often as we wanted as they were considering it. Nobody looking over your shoulder so you’re free to inspect inside the cabinets, toilets...all the places that are usually uncomfortable. They were... Show more

we love our new home

We found our home while going on a run in a new area. We fell in love with the area and saw a home with an "Open for showing" sign in the front yard. We downloaded Opendoor , went in, and then we made a fun adventure out of it and started running to all the other Open Door homes in the area.



Is Opendoor Safe? 🙏

Yes. Opendoor – Buy & Sell Homes is very safe to use. This is based on our NLP (Natural language processing) analysis of over 11,675 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Opendoor Is 49.6/100.

Safety Analysis

88.6% of users say app is Safe 👍
88.6%

7.8% of users have Some Concerns ⚠️
7.8%

3.6% of users say app is Risky 🚨
3.6%


Is Opendoor Legit? 💯

Yes. Opendoor – Buy & Sell Homes is a totally legit app. This conclusion was arrived at by running over 11,675 Opendoor – Buy & Sell Homes User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Opendoor Is 71.1/100..

🔏 Privacy & Data Safety

Opendoor collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Opendoor – Buy & Sell Homes? Post a Review




Features

- Private, self-guided in-person tours on the user's schedule

- Live video tours and virtual 360-degree walkthroughs of homes

- Chat with an Opendoor Expert to ask questions about the home and get helpful info like property reports

- Personalized search with filters like price, property type, size, HOA, and more

- Notifications of new homes as soon as they're available

- Valuable insights like neighborhood trends, school district ratings, and what similar homes sold for

- Cash to back the user's offer on their next home, so they don't miss out on the one they want

- Automatically connected with a buying team that includes a top local agent to help with the offer and guide through the buying process

- Competitive, all-cash offer to sell the user's home quickly and avoid showings and prep work

- Option to list the user's home with an expert team and upgrade or make repairs with a $10,000 interest-free advance

- Help every step of the way over chat, phone, or email 7 days a week from the dedicated buying team

- Property reports available on-demand

- Terms of Use and Privacy Policy available for review.

  Contact Support
Developer:
Opendoor Labs, Inc.


Website:

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