Staples: Home, Office Shopping Reviews

Staples: Home, Office Shopping Reviews

Published by on 2021-06-22

Personalise your shopping experience with TouchID, store multiple credit cards
as well as address profiles and more. Look for special in-app offers and use
enhanced search to quickly find and order everything you need. Track your
shipment every step of the way. You can also use our barco...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Staples: Home, Office Shopping Reviews

  • By


    Staples is a well designed application that allows users to easily shop for all products that are offered by the retailer. The app has a well balanced design on the home menu page where users can browse product categories or view the daily deal or see what items are trending. Users can also or sign in to their account to manage/modify information from the main menu. Users can also perform other activities such as barcode scanning to see if the retailer offers the best price on a certain item and setting up for an online item to be picked up at a store location that is convenient to you.

  • By

    Good and updated but

    Staples is a good app it’s updated its clean it’s fresh I found a work around for the log in bug you turn WiFi off and use cellular don’t ask why that works, but I also can’t add my rewards card to apple wallet I had it before but when I tried to uninstall and reinstall all that it still won’t let me add it it says “Rewards” this device doesn’t support apple wallet feature which makes zero sense since I’m on an IPhone X so please fix that bug in the meantime I found a work around using Stocard and adding it to that hitting share and add to wallet it’s not as fluid to get to the card but it’ll do until this bug is fixed

  • By

    Apple Pay 👎🏽

    I love getting to use Apple Pay 💰 across my devices for a quick and secure check out. However there is a problem with the app. It kept saying invalid delivery 🚚 📦 address. I’m thinking that maybe it’s because my iPhone is set to French {I am French} and the country name will only list the French name for USA 🇺🇸 as “États-Unis” Just a theory. Same problem happened when I went on the website on my iPhone with safari and tried Apple Pay 💰 there too. Please fix! I use an AT&T iPhone X running the latest iOS update. Face ID and Apple wallet are set up and almost always work.

  • By

    Worst Experience

    I went to place an on line order and an old address popped up when I was completing my order. Changed it to my present address but when I completed the order, the original wrong address was assigned to my order. I immediately called customer service and they told me it was already shipped. I told them it was impossible because it was only submitted five minutes earlier. After 30 minutes I was assured it was corrected. The next day it was delivered to the wrong address. When I called to complain I was given the run around and after another 30 minutes, I hung up. Never again!!!

  • By

    Love Staples

    They are a wonderful company and I love the app. I’m walking through the building I forgot to place my order I had on the computer back in the office so I just pulled out my phone and clicked the app and placed my order. I didn’t have to walk back to my desk to place the order it was just beautiful without even having to look up anything it was all in my cart already.

  • By

    Why Bother!

    This is a terrible app. There are orders in my history that are not mine. The app says I have no rewards, but I do. There's a chat notification symbol but when I click on it says there are technical problems and try again later. You can't EVER try again later and you can't get rid of the notification! Customer Service is useless. Ok just updated the app. Still the same issues with chat notification symbol. What did they really do? Just had another update. Ok chat notice is gone. Now when I hit orders, it just buffers. It says I haven’t recycled any ink cartridges this month but I have. This is still a mess.

  • By

    Many errors

    When adding items to cart consistently wrong items added. Tried to add specific type of scissors they were changed to a completely different type of scissors. Same thing happened with the printer ink. First time using updated version old version was much more reliable.

  • By

    Mobile app stinks!

    I’m not sure how this gets four stars unless Staples is manipulating this by inserting reviews of their own. This mobile app stinks! And their phone customer service isn’t much better. Every time I try to use the mobile app (on an iPhone) it rejects the email and or password and when I try to restore them using the app it tells me it doesn’t recognize the email yet when I use both the password and the ID on the laptop it works perfectly. And when you call customer service they tell you to try it on a laptop so they are absolutely useless as well.

  • By

    Difficult to navigate submitted orders

    One item in my order was unavailable so I canceled that item and added a similar one, forgetting to mark it as ‘pick up in store’ like the rest of the order. All customer service on the phone could do was cancel the order - but they couldn’t guarantee that it would actually cancel, it might ship anyhow. Going on the app, the navigation is poor to what has been ordered, what’s ready for pick up, what’s in processing, etc. Turned out to be a frustrating experience.

  • By


    Said there were two in stock at my store. Made the trip and no one could find them. Doesn’t list where they are stocked like Lowe’s. Manager threw up his hands. Should list row where items are. And should be sure stock listing is accurate. Other store listed two in stock, so called and they confirmed before making the trip. The idea of an app is to save time, but the info has to be accurate and the help needs to take all more seriously. That store still says there are two though no one could find them.

  • By

    Can’t access my acct thru app

    I had a Staples account for over 10 years. I updated the app, and that’s where the problems begin. Every time I attempt to login I get some response saying there’s no valid info for the JSON, whatever that means. I tried changing my password & still get the same response. I create a brand new account with a brand new password, still get the same response. Was on hold with customer service for over 10 minutes & no one answered and I got disconnected. Hey Staples, wake up, people have other options… You’re going to lose A LOT of business!!

  • By

    What I need

    Staples always has what I need and gets it to me when I need it. Ordering via my app is simple and the product shows up at my door when I expect it. Perfect for the home office stuff AND all the household items I don’t have to drag home from the store — paper towels, toilet paper, cleaning supplies, etc. Great experience!!

  • By

    Very, very poor!

    I tried to place this order yesterday, 2x today & finally this evening it confirmed the order. I called this afternoon so I wasn’t duplicating the order. I don’t see a way to ship to store so I added it as a new address and shipped there. Yesterday it said 1 business day, same earlier today. Now it says 2 business days! Will I have it Friday? I live 1.5 hours from the Monona, Wisconsin store so I shipped there. I need the backup drive ASAP but your ridiculous AP has not worked well at all! I should have bought it or comparable at Walmart! Very disappointed & frustrated, Chuck Craig Yager

  • By

    Problem with adding coupons

    It is not the first time my order has been over a $100 and the app says invalid coupon showing just one item instead of the total and applying the coupon. It’s best to shop in the store but many times I buy from somewhere else because I don’t have time to deal with the app problems.

  • By

    Apple Pay doesn’t work

    The app claims to work with Apple Pay, but in reality the transaction never makes it out of “pending” status — compared to in-store use of Apple Pay that gets posted in a day. Staples could at least be honest with customers about this bug, but instead the leaves customers in limbo. Need one-hour pickup? Forget about that if using Apple Pay…

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Contact Staples: Home, Office Shopping directly

Is Staples: Home, Office Shopping Safe?

Yes. Staples: Home, Office Shopping is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 23,547 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Staples: Home, Office Shopping Is 23.7/100.

Is Staples: Home, Office Shopping Legit?

Yes. Staples: Home, Office Shopping is legit, but not 100% legit to us. This conclusion was arrived at by running over 23,547 Staples: Home, Office Shopping User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Staples: Home, Office Shopping Is 23.7/100.

Is Staples: Home, Office Shopping not working?

Staples: Home, Office Shopping works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Staples: Home, Office Shopping? Report Issue

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Why should I report an Issue with Staples: Home, Office Shopping?

  1. Pulling issues faced by users like you is a good way to draw attention of Staples: Home, Office Shopping to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Staples: Home, Office Shopping customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Staples: Home, Office Shopping.

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