Lloyds Mobile Banking Reviews

Lloyds Reviews

Published by on 2025-02-13

🏷️ About: The app is a simple and secure way to manage your everyday banking needs. It offers a range of features such as managing your account, setting up direct debits and standing orders, paying in cheques, transferring money, and receiving notifications about payments and spending insights. The app also provides a search tool and help hub for finding information and assistance.


       


Overall Customer Experience 😎


🤬 Negative experience
48.5%

😎 Positive experience
37.5%

🫥 Neutral
14.1%

~ from Justuseapp.com NLP analysis of 16,724 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy touch sign in

- Well organized site

- Intuitive

- Quick and easy

- Once you have the hang of it, it proves quite straightforward



Read 22 Customer Service Reviews 😠💢

4.9 out of 5
Terrible service

While Lloyds is ok as far as banking apps in the UK go, it is impossible to get any help when you need it. They offer a mess engine service via Lloyds , which is advertised as the only way to contact the bank if not by phone, however unless your query is very basic and can be answered by the bot, don’t expect to have it solved. No response from multiple requests.

App won’t even open...

Idk if it’s the latest version of iOS but Lloyds can’t even open. It loads and then immediately shuts. I would give it zero stars if possible. How do the developers not know their app can’t even open and it’s been WEEKS?! Ridiculous.

Dreadful app

I have had Lloyds a few years now and it is very unreliable and frustrating to use. It keeps crashing, takes ages to load sometimes and finally I have to give up and go online to get my tasks completed. They need an update badly.

Should be compatible with the iPhone 6 and later

Overall Lloyds is good. Normally basic features (account summary and bank transfer) are easy to use. But one thing must be improved is the compatibility with larger screens. On the iPhone 5 it looks pretty fine but on the iPhone 6 and later everything seems to be enlarged, e.g. The icons and the text. It's been so many years since the iPhone 6 was launched. Hope this is going to be fixed in the next release.

Good for viewing, no advanced function

Had to report a fraud, app said Lloyd’s is open 24/7 for that but it is a lie. Got voice recording and next day was told I had to go to a branch to report fraud. They couldn’t even do it over the phone! You would think fraud prevention and protection would be a priority?

Bank reviews

It’s heart trust able bank . I really like it . I love this bank service ❤️

Decent but room to improve

Login is smooth. It's generally reliable. No search for my account history though, or any further visualizations/breakdowns.

Reliable

Transactions are so fast .thanks

Great one

It’s working great for me. Convenience ,time saving, flexible and easy go. Thanks

Pratima

Time saving and so convenient, I loved it cause it saved my whole day. Thanks to this app BANK.

Good App, easy to use

Lloyds is easy to use and contains all the services I require.

Good transfer

I am using it.

Does what it’s supposed to.

Very good at what it does. So much better than using the website. Well done Lloyd’s.

Ms Conover

this app has been my bank for 40 years. They have been stable and there for me every time I needed help.. Thats a great bank !

Online bankin

Easy to use and excellent execution for paying online.

Great stuff

Very impressed the this app app. Straightforward and feature rich. An actual bank with the benefits of online banks.

Excellent banking App.

Lloyds is well designed and very intuitive to use. It offers most functions I need for daily banking.

Useful enough

Once you have the hang of it, it proves quite straightforward. Mind you ,choosing a unique nickname took many efforts!!

Transfer

Really quick and easy! Thank you

This is a really good banking app

Easy touch sign in and a well organized site that is pretty intuitive makes this my favorite banking app.

Martina Warren
2024-09-11

Losing money to online banking is too rampant these days, and scammers are getting more intelligent. That's why getting a legitimate expert on recovery of stolen crypto is so difficult without having scam experience. Most people have been scammed several times and they give up on their funds. I’m hereby to let all scam victims know that recovery is possible when you contact the right source, am saying this because I was a victim too. Until I read a helpful article talking about recovery I decided to DM (rose__hoover__90__AT__gmail__.__com) because quitters never win, Am glad I made the decision not to give up. indeed not giving up on anything in life will always lead to a better outcome. EMAIL: rose__hoover__90__AT__gmail__.__com WHATSAPP:: +1 __660 __233 __3165.

Lisa Todd
2022-01-21

Rubbish! Don't even want to waste my time explaining why



Is Lloyds Safe? 🙏

Yes. Lloyds Mobile Banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 16,724 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Lloyds Is 43.6/100.

Safety Analysis

92.0% of users say app is Safe 👍
92.0%

7.0% of users have Some Concerns ⚠️
7.0%

1.0% of users say app is Risky 🚨
1.0%


Is Lloyds Legit? 💯

Yes. Lloyds Mobile Banking is a totally legit app. This conclusion was arrived at by running over 16,724 Lloyds Mobile Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Lloyds Is 60/100..

🔏 Privacy & Data Safety

Lloyds collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Location
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Diagnostics
    • Other Data

Pricing Information 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

There are no subscription tiers or pricing mentioned in the given information.



How was your experience with Lloyds Mobile Banking? Post a Review




Features

- Quick and secure log in with Touch ID, Face ID, or memorable information

- Manage your account, check balances, and view pending payments

- Block or cancel subscriptions in the app

- Set up Direct Debits and standing orders

- Pay in cheques

- Transfer money and make payments to UK and international accounts

- Get Travel Money delivered for free to your home or local branch

- Send money securely outside the UK or in a foreign currency

- Receive notifications about payments and spending insights on your current account

- View your PIN or request a new one

- Request a new card, report lost or stolen cards, freeze them, and order replacements

- Find and view transactions and statements

- Update your contact details

- Search tool and help hub for finding information and assistance

- Latest online security measures to protect your money and personal information

- Anonymous location data collection to combat fraud, fix bugs, and improve future services

- Touch ID and Face ID compatibility for quick and secure log in

- Everyday Offers available to Lloyds Bank UK personal current account customers

- Apple Pay and Save the Change® features available

- Regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

  Contact Support
Developer:
Lloyds Banking Group

Contact e-Mail:

Privacy Policy: