Adobe Acrobat Reader app not working? crashes or has problems?

Adobe Acrobat Reader Status

Last Updated on 2025-02-13 by Adobe Inc.

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Summary of Adobe Acrobat Reader Problems 🔥

- The app requires a paid subscription, which may not be affordable for all users.

- The app does not save documents in the cloud, which can make it difficult to transfer documents between devices.

- Liquid mode can be problematic for documents with columns, making it difficult to read and edit.

- The app lacks basic features such as setting a default font and copying and pasting text without resetting the font.

📋 2 Reported Issues:

The PDF Converter & File Editor App Is Not Working. 2025-02-14

The app crashes when I try to convert a PDF file, and I'm unable to access any of its features.

Tim Kniff 2023-02-10

I no longer can save a document, duplicate a document or save to document cloud. Every time I get a message saying cannot save to cloud a recovery copy is saved to phone.

Showing 1-2 of 2 reported issues:

Have a Problem with Adobe Acrobat Reader: Edit PDF? Report Issue

Common Adobe Acrobat Reader Problems & Solutions. Troubleshooting Guide

Table of Contents:

Adobe Acrobat Reader iPhone Issues and Solutions

Adobe Acrobat Reader iOS app crashes, not working, errors
Adobe Acrobat Reader iOS app network issues
Adobe Acrobat Reader on iOS has black/white screen

Adobe Acrobat Reader Android App Issues and Solutions

Adobe Acrobat Reader has errors/crashing/not working
Adobe Acrobat Reader server network connectivity issues
Adobe Acrobat Reader has black screen

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Adobe Acrobat Reader iPhone Issues and Solutions

How to fix Adobe Acrobat Reader app crashes or not working on Iphone (iOS):

Close and restart the Adobe Acrobat Reader app on iPhone
Update Adobe Acrobat Reader app to the Latest Version for iOS
Uninstall and reinstall Adobe Acrobat Reader iPhone app
Update your iPhone to the latest iOS version

Fix Adobe Acrobat Reader on iPhone unable to connect to server/internet connection issues::

To resolve Adobe Acrobat Reader network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Adobe Acrobat Reader Android App Issues and Solutions

Fix Adobe Acrobat Reader not working on Android, crashes, errors or is unresponsive:

Force Stop the Adobe Acrobat Reader App
1. On android, goto Settings » Adobe Acrobat Reader » click [Force Stop]

Update Adobe Acrobat Reader to the latest version on PlayStore

Clear Adobe Acrobat Reader App Cache and Data:
1. On android, goto Settings » Apps » Adobe Acrobat Reader » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Adobe Acrobat Reader.

Fix Adobe Acrobat Reader unable to contact server/ Adobe Acrobat Reader internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Adobe Acrobat Reader » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Adobe Acrobat Reader » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Adobe Acrobat Reader