台灣高鐵 T Express行動購票服務 Reviews

Maybe it is due to security setup as last reviewer has noted. Right now I got a new iPhone and it is not working. App freezes at the start

Why was it changed to be compatible with only the credit cards issued in Taiwan? It accepted the credit cards issued by US before 台灣高鐵TExpress行動購票服務 upgrade. It’d be much more convenient if it can be used by foreigners with their cards.

Why does it keep showing internet not connected while it is connected?

Stuck on can not connect to internet screen. Do not release 台灣高鐵TExpress行動購票服務 until it is ready for prime time. Amateurs are writing 台灣高鐵TExpress行動購票服務

App crashes each time after a few seconds attempted to load

I was forced to update while buying tickets today, and it kept crashing when I was collecting tickets....
It makes me feel upset

The system needs to allow international travelers to purchase tickets also. Either bring back Apple Pay or support international credit cards!

When I click on collect and distribute option on my reservation to share it with my family it crashes 台灣高鐵TExpress行動購票服務 and I am unable to use my reservation that I paid for already.

This is absolutely awful! I was not able to book a ticket on the website and thought to try this and it finally brings me to the payment page and it keeps saying Network error! Oh my god this is REALLY BAD QUALITY for an official App!

Ever since they add the feature to collect the ticket at convenient stores, it is not possible to collect the tickets on the cellphone. Ever time you press that button on the screen, 台灣高鐵TExpress行動購票服務 crashes. Even though I reported the problem to the agents, it is still not fixed after 3 weeks. So frustrating!

I have booked a ticket on 台灣高鐵TExpress行動購票服務 and I paid in a convenience store. I lost the ticket somewhere and the representative told me neither they can give me the refund nor reprint the ticket even though I have the record in 台灣高鐵TExpress行動購票服務 . They also have my government issued ID number that can verify my identity. I really don’t know why they can not reprint another one.

I don’t understand why adults cannot retrieve tickets for kids under 12 on 台灣高鐵TExpress行動購票服務 . I accidentally retrieved mine and was told by customer service I cannot collect my children’s tickets unless they have their own mobile devices. Nor can I get the physical tickets for them in a convenience store or HSR station because they only allow one retrieval method per booking . The only way is to pay the processing fee and refund all the tickets. And they cannot guarantee we sit together if we rebook!! Very inconvenient!

台灣高鐵TExpress行動購票服務 doesn’t let you search, retrieve reservations, or collect tickets without disabling VPN or Apple private relay security features. This is a HUGE security risk. I have been disabling the features in the Wi-Fi network connection info temporarily to book or collect tickets and then re-enabling the features after I’m done. Apple needs to be aware of this and force the developer to fix it or take it off 台灣高鐵TExpress行動購票服務 Store ASAP. And the developer must know this because it worked with Private Relay before the last update.

I was able to buy a ticket easily enough but 台灣高鐵TExpress行動購票服務 asked for calendar permission and put the train time at the wrong time on my calendar.

While looking promising, 台灣高鐵TExpress行動購票服務 doesn’t let you add previously purchased tickets through an outside vendor into the queue or schedule. 台灣高鐵TExpress行動購票服務 should not be only focused on purchases made within it but on any ticket an individual has purchased.

The most I want to ask is about why don’t support the Apple Wallet with digital ticket and Apple Pay?
If tourists want to make a booking for a ticket, they only can do is to enter their credit/debit card number and check again. Can provide more convenience ways to use ticket?

I really enjoy 台灣高鐵TExpress行動購票服務. It makes very convenient to get tickets for the HSR. I'm a foreign English speaker living in Taiwan, so appreciate that the developer has included an English option.

I am wondering if Apple Pay support is coming? I think that would make this a 5 star app or it would be for me. If I didn't have to manually input my payment info in every time it would be so much better.

Easy and convenient! The best thing is it accepts foreign credit cards

I had used 台灣高鐵TExpress行動購票服務 a lot in the past. A year ago they upgraded the Credit card security and my American Credit card wouldn't work anymore. The introduction of Apple Pay has given me another option and it works great.

Also they brighten the screen automatically when the barcode is displayed. Another great improvement.

They are continually trying to make his app better and better. Great for them! Thank you!

My family is from Taiwan and I often come back to spend time with my grandfather. I take the high speed rail from Taipei to the south and 台灣高鐵TExpress行動購票服務 has made the whole process a lot easier. You are able to search for tickets and times, show discounted fares (sometimes a couple of search refreshes can be needed), and even refund a ticket for no- minimal cost besides a service charge. I don’t speak Chinese very well and can’t read traditional, so major props to the English translations on 台灣高鐵TExpress行動購票服務! 台灣高鐵TExpress行動購票服務 even let me make a same day change for ticket times as long as you haven’t collected the ticket yet! And you can collect via 台灣高鐵TExpress行動購票服務 on your mobile phone. If you do collect via mobile only one ticket can be accessed per device. You can send the ticket to another number, but otherwise collecting at a convenience store if you have kids may be best! Once you collect the ticket you can scan it at the entrance to get into the platform! They take some US credit cards and you’ll need your passport number too. All in all I had a great experience using this to get around Taiwan