City National Bank of Florida Reviews

City National Bank of Florida Reviews

Published by on 2026-04-07

🏷️ About: Take CNB on the go! With the new City National Bank of Florida (CNB) mobile app, you can check your balance, view account activity, pay your bills, view and activate your cash back offers, transfer money between accounts and find the nearest CNB location or ATM with just a few taps on your iPhone or iPod touch. CONVENIENT and SECURE, the City National Bank of Florida Mobile app is at no charge!* CNB online banking clients .


       


Is City National Bank of Florida Safe to Use?

We Investigate the app owner's website (Citynationalcm.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
66.7%

🤬 Negative experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,194 combined software reviews.

Is City National Bank of Florida Safe?
City National Bank of Florida is very safe to use.
66.7/100

  Safety Analysis »»

Is City National Bank of Florida Legit?
City National Bank of Florida looks authentic and legitimate.
66.7/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
Friday Tradition

Every Friday both the mobile app and website are always down. Most deals involving withdrawals and transfers that would normally take place are on hold because of this recurring issue. Perhaps attempting to update any system upgrades overnight would be better.

Mobile deposit is terrible

Your mobile deposit is soo bad. It only accepts the check like 20% of the time. Other bank site are so much better. I’ve tried to tell the bank but nobody cares.

Face recognition doesn’t work anymore

Face récognitions doesn’t work and I can’t see the message I’m writing.

Functional but Lacking

CityNationalBankofFlorida is very good for checking your balances and paying bills. It is way behind most of the apps for other banks which have much more functionality. CityNationalBankofFlorida cannot be used to deposit checks or set up new online payments. The web site works very well on an iPad and using CityNationalBankofFlorida is optional.

Weak App

Something is always broken on CityNationalBankofFlorida. Zelle is down 25% of the time. After you take picture of deposit it asks you to look at picture 3 times. When I call they tell me to try tomorrow.

Functional, but lacking features.

CityNationalBankofFlorida is functional and easy to use, however, it lacks basic features like mobile check deposit. Also, I have several accounts and it does not allow me to see the account names (only #'s). Since I do not have my account numbers memorized, this gets very confusing for me. I really want to give CityNationalBankofFlorida a five star, but without these features I believe it only deserves 3.

Remote Check Deposit

RDC is very convenient and easy to use. I wish the were a little more flexible on the amount you can deposit so I don’t have to run to the bank or wait. But overall, the service is good and the people at the branches very kind.

Great support

I am technically challenged, but CNB offers great support. I’ve got a handle on depositing checks and may attempt bill payer next. CityNationalBankofFlorida is easy to use and provides all the info I need.

CNB FL Awesome App

City National Bank of Fl has been my bank of choice since I was a young boy. My mom open my first saving account i have been treated a valued customer.

The Mobile Application for Iphone and Ipad is very well design and useful. I love to see the check deposit feature FirstData provided which should be coming soon. i cant wait for the feature.

CNB customer since 1996.

Excellent!!

I'm pleasantly surprised with CityNationalBankofFlorida. Everything works as it supposed to. This is definitely a huge improvement over the web version released earlier. Futures upgrades could include the ability to create Payees. Good work!!

Good App CNB but missing check deposit by phone

CityNationalBankofFlorida for CNB Bank is easy and convenient but its missing a very important part being able to deposit a check by taking picture (mobile check deposit).
Overall great you can also pay bills.

Awesome app

I am a client of CNB and a big bank. The CNB app is just as good as the big bank app I use. In some ways it's better. It's simple and easy to use. Just got CNB's iPad app and it's better than the big bank app I use. Considering the great personal service I get at CNB the bank is a clear winner that also offers me all the 'stuff' my big bank does.

The Way It Should Be

Simply wonderful. It's CityNationalBankofFlorida you need and expect without bugs or problems. A photo-deposit feature would be a nice addition for a future upgrade.

Very intuitive, easy to use, quick and problem-free. I've been a City National customer for many years and CityNationalBankofFlorida is consistent with the quality I've come to expect from them.

It has the basics down well

CityNationalBankofFlorida works well to check balances, transaction history, locate ATMs and transfer money to different accounts (and doesn't crash). I would like to see additional features such as bank deposit (I lose checks because it takes me so long to get to a branch) to make CityNationalBankofFlorida a 5 star.

Service

Thank you for the service you have in place for your customers

Humberto González, a very happy customer

Like always, completely satisfied with CNB

Great app for a great bank

Fast, accurate, and lots of good features.

Review

Have made paying bills so much easier

Review specifics for checks and deposits

CityNationalBankofFlorida would be much more useful if I could view the images of checks and deposits like I can with Bank of America.

My Bank App

This is a really nice app. Let's you see all your account information. Easy to navigate. See your account history, transfer funds and make deposits of checks.



Is City National Bank of Florida Safe? 🙏

City National Bank of Florida is very safe to use. JustUseApp Safety Score for City National Bank of Florida is 66.7/100.
This assessment is based on our NLP analysis of 3,194 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

93.2% of users say app is safe 👍
93.2%

5% of users have some concerns ⚠️
5%

1.7% of users say app is risky 🚨
1.7%


Is City National Bank of Florida Legit? 💯

City National Bank of Florida looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for City National Bank of Florida is 66.7/100 .
This conclusion is based on analysis of 3,194 user reviews.

🔏 Privacy & Data Safety

City National Bank of Florida collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data



How was your experience with City National Bank of Florida? Post a Review




Features

Take CNB on the go! With the new City National Bank of Florida (CNB) mobile app, you can check your balance, view account activity, pay your bills, view and activate your cash back offers, transfer money between accounts and find the nearest CNB location or ATM with just a few taps on your iPhone or iPod touch.

Mobile data transmission is secured by CNB’s 128-bit SSL (Secure Socket Layer) that prevents unauthorized access.

CNB will never transmit or publish your account number while using the app and your private data is never stored on your phone.

Bank products and services are offered by City National Bank of Florida.

*Your mobile carrier’s text messaging and internet access fees may apply.

  Contact Support
Developer:
City National Bank of Florida

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