iRISCO Status

Irisco app will not open

showing panel off line

Suddenly, my wife cannot open the app. On tapping the app on her Samsung phone the tour logo and the spinning widget come up but that's all......nothing else. As it happens she hasn't got around to passing on her old Samsung phone and that is loading and running the Risco app with no problems. So what it going on with her newest Samsung phone please? When she first had it it was fine but since the problems with Android phones and the Risco App we cannot get it to open even though we've deleted and re-down loaded the app several times.

IRISCO app rages when you try and view cameras

iRISCO App not working, has been working fine a few weeks ago. Says "iRISCO has stopped" then "iRISCO keeps stopping" close app Have done the following : Uninstall and Reinstall (ver 5.11.1.0007) Force Stop Clear App Data Clear App Cache Reboot Phone Android Phone Cat S41 ver 8.0.0 (no more updates available last update 2020) All other Apps work fine Storage used on phone 63% App Permissions (on or off still doesn't work)

j'ai oublié mot de passe quand j'ai fait mettre l'alarme c'était athos49 je ne peut plusmettre mon alarme depuis mon tel comlment modifier ....,?

Samsung Galaxy A5 gives message iRisco keeps stopping

When attempting to arm, either through the panel or the app, the message I receive is "System arm failed. Check event history." Nothing appears in the event history. Internet connection is ok. Wifi is ok. Please advise. Thank you

Says panel not connected.

Hi my engineer who installed my alarm has altered the main code on the pad. Now I can't get my app working on my Samsung device. My wife and sons iPhone is ok but I keep getting locked out after 3 attempts entering the same password as they do. My engineer can't get to look till next week. Am I doing something wrong

Trying to add multiple sites, 2 different accounts but when Tring to add the second one will say incorrect password. Both accounts works fine individually when login separately. This worked fine before the app was updated to irisco

Panel not connected

I have just changed my phone to a Google Pixel 6a, which has automatically upgraded to Android 13. The iRisco app loads OK but when I move the slider to set the alarm the screen greys out: the home button (top right of screen) followed by Current Site Home returns me to the slider screen. Is this an issue with the latest Android release?

Hi. Our panel is showing offline as of October 4th, everything seems connected ok.

Screen keeps scrolling saying- Connection Error Your account has been locked out. Try again in 5 minutes. This been going on for days. Have restarted phone, removed and replaced app.

I forgot my password and don't know how to make a new on

my app keeps coming up with incorrect PIN.. same PIN i use for the panel and no option to re-set it?

panel not working

I am getting a flashing warning continuously re locked out for 5 minutes. The soo was working fine up to yesterday. I downloaded the soo again same problem. Have removed it from my iPhone 14. What else must I do. On my husbands phone it’s perfect also an iPhone 14.

When I try to download my app it does not respond just constant buffering. I have recently paid for this app so don’t understand why it doesn’t work.

My alarm is going off and app on phone says panel not working ,so unable to turn alarm off

We have had the app for 2 - 3 years now all working fine however the connection to our router keeps dropping out rendering the app not connected and inoperable. I reconnect it every day twice a day by resetting the devices but the frustration levels are intolerable. What can we do to irradiate this issue?