Erste Reviews

Erste Reviews

Published by on 2026-05-06

🏷️ About: Santander mobile (wcześniej BZWBK24 mobile) to łatwy dostęp do usług Santander Bank Polska S.A.


       


Is Erste Safe to Use?

We Investigate the app owner's website (Santander.pl), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
82.5%

🫥 Neutral
14.5%

🤬 Negative experience
2.9%

~ from Justuseapp.com NLP analysis of 8,174 combined software reviews.

Is Erste Safe?
Erste is very safe to use.
96.6/100

  Safety Analysis »»

Is Erste Legit?
Erste looks authentic and legitimate.
113.6/100



Summary of Customer Reviews (Takeaways): 💎

- The new update is very secure, as it requires a specific number to access the app.

- The app is easy to use and navigate.

- The app allows users to view their account and make deposits.



Read 21 Customer Service Reviews 😠💢

4.7 out of 5
Cannot deposit a check online

For some reason, the numbers 1 and 0 are grayed out. That’s a problem if you want to deposit a check for $1000. This did not happen in the past.

Deleted it as soon as I got it

I was trying to log in and honestly the most complicated log in ever. I’ll stick to going in the browser every month.

D

The settings need to be upgraded where one can change the phone number they have provided.

Contact information

How do I get English language? Where do I find the 8 digit log on number? It is difficult to set up log-in information

Poor service

Clear checks that are deposited way too slow

No ATM locator, really?

Digital currencies may be coming soon, but in the meantime (and especially as you are closing branches) why don’t you have an ATM locator function in your mobile app???

Glitches nonstop

It is always freezing and shutting down on me. Impossible to get anything done

Update

The new update is very confusing, i have a new phone and can not log into my Santander banking app so i have to access my old phone if i want to view my account it’s becoming a hassle the update asks for a specific number without telling you how to obtain it instead of asking for your user name and Password.

Displeased, confused, and annoyed customer!!!

I have no idea what to do. It’s not even accessible

iPhone 6 iOS 9.3.4 - crashes every time

After iOS 9.3.4 update crashes every time I try to launch Erste . Update it please.

Frustrated

Erste is not working correctly. Won’t log in, won’t accept checks and throws me ok. Oh and the nickname to write a review is ridiculous.

Nowa wersja iPad -failed to open

Hi guys, new version ask continuously to reenter pass?, could you please check?

One of the best mobile banking apps in PL

Highly recommended

Jest ok

.

Easy app

Gorąco polecam, świetna aplikacja ! :-)

Easy to use and quick view is awesome!

So happy I found Erste and turned on quickview! I wish other banks would install this feature. So easy to see balance without logging in. Thanks WBK!

Branding!

Very beautiful branding!

Epic

You are more epic than fort nite

Service

Great!

Abdou

Very useful

Super

Super app'ka



Is Erste Safe? 🙏

Erste is very safe to use. JustUseApp Safety Score for Erste is 96.6/100.
This assessment is based on our NLP analysis of 8,174 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

87.1% of users say app is safe 👍
87.1%

8.4% of users have some concerns ⚠️
8.4%

4.5% of users say app is risky 🚨
4.5%


Is Erste Legit? 💯

Erste looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Erste is 113.6/100 .
This conclusion is based on analysis of 8,174 user reviews.

🔏 Privacy & Data Safety

Erste collected the following data from you:

  • Data Not Collected:



How was your experience with Erste? Post a Review




Features

Santander mobile (wcześniej BZWBK24 mobile) to łatwy dostęp do usług Santander Bank Polska S.A. Cały bank masz teraz w telefonie.

Santander mobile (earlier BZWBK24 mobile) is an easy access to Santander Bank Polska S.A. services.

To benefit from all features of Santander mobile register the device after logging in (Settings > Registration).

Aby korzystać ze wszystkich możliwości Santander mobile, po zalogowaniu zarejestruj telefon.

Set a Mobile signature - a fast and secure method of confirming transfers and website transactions via the mobile app.

  Contact Support
Developer:
Santander Bank Polska S.A.

Contact e-Mail:

Website: