Santander mobile app not working? crashes or has problems?

Santander mobile Status

Published by Santander Bank Polska S.A. on 2024-01-08

Santander mobile (wcześniej BZWBK24 mobile) to łatwy dostęp do usług
Santander Bank Polska S.A.

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Reported Issues: 1 Comments

By Carol 2 years ago

I haven’t been able to access my iPhone app since last night (24/03/22). I need to pay a bill. Help!

Common dislikes about Santander mobile app

- The update is confusing and requires users to access their old phone to view their account.

- The numbers 1 and 0 are grayed out, which can be a problem when depositing a check for $1000.

- The update does not ask for a user name and password, which can be inconvenient.

Have a Problem with Santander mobile? Report Issue

Common Santander mobile Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Santander mobile app on iOS and Android devices. Solve all Santander mobile app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Santander mobile iPhone Issues and Solutions

Santander mobile iOS app crashes, not working, errors
Santander mobile iOS app network issues
Santander mobile on iOS has black/white screen

Santander mobile Android App Issues and Solutions

Santander mobile has errors/crashing/not working
Santander mobile server network connectivity issues
Santander mobile has black screen

Santander mobile iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Santander mobile app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Santander mobile app crashes or not working on Iphone (iOS):

Close and restart the Santander mobile app on iPhone
Update Santander mobile app to the Latest Version for iOS
Uninstall and reinstall Santander mobile iPhone app
Update your iPhone to the latest iOS version

Fix Santander mobile on iPhone unable to connect to server/internet connection issues::

To resolve Santander mobile network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Santander mobile black/white screen (blank screen) on iPhone:

Follow the Santander mobile iOS app troubleshooting guide Here →

Santander mobile Android App Issues and Solutions

Fix Santander mobile not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Santander mobile app issues:

Force Stop the Santander mobile App
1. On android, goto "Settings" » click Santander mobile app. » click "Force Stop".

Update Santander mobile to the latest version on PlayStore

Clear Santander mobile App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Santander mobile app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Santander mobile.

Fix Santander mobile unable to contact server/ Santander mobile internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Santander mobile » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Santander mobile » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Santander mobile on android.

Solve Santander mobile black/white screens issue on Android:

Follow the Santander mobile android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Santander Bank Polska S.A., developers of Santander mobile.

72% Contact Match

Developer: Santander UK plc

E-Mail: [email protected]

Website: Visit Santander mobile Website

66.67% Contact Match

Developer: Santander Bank, NA

E-Mail: [email protected]

Website: Visit Santander Bank, NA Website

About this app

Santander mobile (earlier BZWBK24 mobile) is an easy access to Santander Bank Polska S. A. services. * Do not waste time rewriting SMS codes. Santander mobile (wcześniej BZWBK24 mobile) to łatwy dostęp do usług Santander Bank Polska S. A. Set a Mobile signature - a fast and secure method of confirming transfers and website transactions via the mobile app. * Connect with our advisor via: video, audio or chat, also in sign language. Aby korzystać ze wszystkich możliwości Santander mobile, po zalogowaniu zarejestruj telefon. Cały bank masz teraz w telefonie. * Łącz się z naszym doradcą. To benefit from all features of Santander mobile register the device after logging in (Settings > Registration).