Contact Libratone Support
Company Name: Libratone
About: Wireless audio from your smartphone, tablet or computer gives you freedom at your fingertips.
Headquarters: Copenhagen, Hovedstaden, Denmark.
Libratone Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Libratone. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Libratone. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Libratone
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Libratone Website
Privacy Policy: http://assets.libratone.com/app/en/privacy/
Developer: Little Bird ApS
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Read 4 Customer Service Reviews 😭😔💔
As of today i can not play internet radio. I have tried every possible option by resetting, removing device and app. Nothing works. The app is useless that I know, but when the app says: success, please wait, I take it that it has found the internet station. But no, nothing. No sound. The little heart on top of the zipp keeps blinking, but no connection to the internet. If I press on my presents a radio station I get the message: device disconnected, and I start all over again. Absolute unacceptable. Please update the app and update the firmware so I can have internet radio again. Currently: 866
Great speakers, reliability of the app is the worst I’ve experience.
by Jbse36
I have 2 Zipp speakers and for the first couple of times, Link worked and the app seemed to function fine. However, link does not work anymore, app doesn’t recognize speakers and I have to add them again, only to lose them when my phone locks itself. The link issue was explained as due to the fact that I have WiFi access points instead of direct connection to router, which does not make sense. IF the App worked, it would be nice to have the battery percentage displayed (can’t believe they didn’t think of it...) but since it doesn’t, it really doesn’t matter.
Update Feb 3, 2020. The app actually worked quite well for a couple of months and I was starting to think the company is actually improving the app. Unfortunately, following the last app update, my speakers do not show up nor can I even add a new one. The home screen does not give option to add a new device. I tried uninstalling and reinstalling the app but that did not work either.
Horrible app
by YX Yang
The speakers per se are ok although I have not compared them with the competitors. The app is very very disappointing. I have three Libratone speakers - zip 2, zip 2 mini, zip mini.
I cannot connect them to the same WiFi at the same time but only one or two of them. I Thus I cannot enjoy the claimed grouping effect of the speakers. What a waste ! I spent hours to reset the speakers, reinstall the app, restart my router, tried using different iPhone iPad and macbook, but none of them work.
Besides, why I need to share my location or blue tooth even though I was using WiFi. Isn’t that is privacy issue? I really don’t understand why a speaker app would ask for access right to my location! I HATE it!
Terrible update
by Na232
I bought this so that I don’t have to connect via Bluetooth but the new update requires you to turn on Bluetooth in order to access the app (when my speaker is already connected to my WiFi network)!
Suggestions of changes to make, 1. have the app open directly to the last page opened (instead of having to select the speaker each time to adjust something simple like volume) 2. Have a list version to change the voicing and room settings (current way takes too long to slide left and right between the many settings) 3. Set a alarm/turn on feature
Have a Problem with Libratone? Report Issue
Why should I report an Issue with Libratone?
- Pulling issues faced by users like you is a good way to draw attention of Libratone to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Libratone customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Libratone.
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