Contact Spotify Kids Support

by ALee82

If we want to allow our child to listen to certain music that we approve of but want to shield him from music we don’t approve, then we should be able to set those options up from the beginning, not have only 2 age range options of terribly curated options that cannot be customized.

Y’all have provided some highly inappropriate music in the ‘older kids’ grouping. It’s shocking.

And yet, if my son wants to search his favorite college football team fight song or some other wholesome, harmless instrumental fun song it is nowhere to be found in the search function. What if I want to introduce them to the music of a different culture? What if I’d like to provide them with older generations of classics? There is a world of age appropriate music that is completely inaccessible with a lot of provocative content promoted and showcased in their face.

Stop marketing garbage to kids. Stop pushing mature content on children. Stop curating what you think kids should listen to.

Allow parents to curate and approve and create playlists, and allow children to request approval for certain music. Allow parents to block individual albums and/or songs. Allow parents to proactively review what’s available BEFORE having to go into the listening history and block content.

by Njch

Just reiterating a lot of what was already stated; the inability to cast to Google devices, alone, makes this app useless for my family. I can’t use any of the playlists I’ve already built for my children over the years. And the fact that the kids’ account(s) can’t even be it’s own entity is laughable. So even if I could cast their music, only one kid can listen to their music at a time. I pay for Premium but still have to share one account with 3 other children in my household. We shouldn’t need 4 separate emails hooked to 4 separate devices (which we don’t have) to all enjoy our separate content simultaneously. The playlists are hit or miss, but I’m a lot more lenient with the music my children listen to than others. I just wish it could be a more personalized and flexible experience overall.

by Cait.88

My husband is the family plan manager which makes it nearly impossible for me to add a playlist to the kids app because it's not recognizing my account as connected to the family plan from the app. I'd like to have some playlists set up for my daughter so that it doesn't mess with my recommendations on the regular app. There's no way to switch easily between accounts as far as I can tell on the regular app, and I'd love to have a way to play music for her, especially as she gets older. Why is this app lacking intuitive functionality? I get that it's meant to be minimal for kids but it's practically useless for their parents. Please allow both parents to be able to add playlists and not just the manager! And make it easier to do so!