Company Name: Roland Corporation
About: Find your creative flow.
Roland Zenbeats is a music creation app that keeps
you in an effortless artistic flow.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Tried to purchase windows upgrade for zenbeats. Says can't complete purchase, credit card is good. Now when I go to store it still says waiting to confirm purchase even though I cancelled. No support here? If not I'll go elsewhere and get rid of zenbeats
When I open Zenbeats, it goes to a blank home screen where there are normally the options for opening a song, new song, etc with the hamburger menu in the top corner. There's nothing anywhere to click. I even have to close it using task manager because it doesn't close the normal way. I'm at a loss.
After recording a track to timeline I use to be able to delete the recording by pushing the __ โก __ sign and would see the recording and delete and start now I can't find to delete and start the track starts recording over the previous version I recording doubling it sounding real messy and unprofessional I need to know how to delete and start over
I cancelled my subscription to Zenbeats last month. As of 11-16-2011, I was still charge. How do I go about getting a refund.
I cancelled my Zenbeats subscription last month. I was still charged as of 11-16-2011. I would like to know why, if on Rolands end
by Fiftyfivefiftyfive
I will turn this to a 5 star review the second the midi and buffer size bugs are fixed
This app shows so so much potential~ but for the last two months I have been trying to use it and Roland keeps releasing updates that break it even more. The latest update is crazy I cannot believe it was publicly released~ it was supposed to fix all midi issues and it wonโt even let you select midi settings for individual tracks, instead any midi setting you change on one track effects all midi tracks- a little beta testing would have made this extremely obvious to the developers
Roland- you are sitting on a goldmine with the most capable iPhone DAW IF you can get it together to get this to work smoothly- I would literally be so excited I would get the zenbeats logo tattooed on my forehead to help you advertise this wonderful and liberating tool so that more people can enjoy its potential~ however right now it is a broken toy~~~ PLEASE invest in this with proper development. I would be happy to help you beta test
by Note_Luver
Do you clear I want to ensure that no one experience as what I have with respect to Zen beats and their lack of support as it has cost me money.
The application itself is nice of course like all software they were defects I understand this however at this point I have purchased for sound packs that I no longer have two of them I never received.
This alone is something I can understand however I never received a single response after sending multiple support request not one single response they were all completely ignored.
So I want to ensure that you all understand if you invest money in this product there is a chance that you will lose that money and have to take potential legal actions as I am looking to do at this point.
On a separate note I have had a relationship with Roland for over 25 years and itโs very sad to see all of this happened just because the support for one of their products is so poor itโs nonexistent as far as I know.
by EndUseroftheother20%
This app is currently very frustrating to work with. Note editing is slow and cumbersome. Basic editing tools are burried behind a press-and-wait hidden menu system; Two seconds of holding to open the menu, then make a selection (which often just fails to execute the action, forcing you to press, hold, repeat) - meanwhile there's fields of unused space in the UI where common task buttons could go, not there. What takes moments in any other DAW takes minutes in this app. This app should still be in private beta, not in the market for sale. I'm so surprised Roland put their name on a product this bad.
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