NETGEAR Mobile Reviews

by Atomicsilent

I’m using this with an AT&T Unite Pro 781s. It gets into a mode where I can’t login. Every 10 seconds it flips back to asking for the password. Even if I get it entered within the 10 seconds, it doesn’t login, just keeps clearing the screen and asking for the password again.

The only solution to uninstall NETGEAR and reinstall from NETGEAR Store. That solves the problem for an hour or two, then right back to the cycling.

Dunno what broke in NETGEAR . The version I used 6 months ago or so worked fine.

by Ryan In Seattle

It is worrying that this app doesn't have the patience or competence to wait until I’ve had any opportunity to actually use NETGEAR to pop up a dialog to review NETGEAR . Not Apple’s dialog to review NETGEAR either, which also is probably a competence issue. Normally I wouldn’t review an app after only 5 seconds, in fact I’ve spent more time writing this review than I have using NETGEAR , but that didn’t stop this app from asking me instead of letting me actually use NETGEAR so here’s your 1 star review.

Update: I’ve actually “used” NETGEAR now and if I could give it zero stars I would. NETGEAR gets stuck in a login loop with my brand new Nighthawk M1 and completely unusable. Just utter garbage. No wonder they wanted to rate it before using it!

by W🤷🏻‍♀️w

Just Don’t waste your time even pressing the GET button on this. Just back out of this screen and search something else. NETGEAR is slow, inaccurate, inaccessible and frustrating. It does not keep track of devices logged onto your WiFi, it is hard to navigate with your mobile devices and it’s not secure. How do I know this? Well, an entire domain was operating off my mobile WiFi this app hotspot and NETGEAR had no intentions of letting me in on the secret. Maybe I should ask the domain members how they would rate this because I never really got to use it. A good point I have to say is that I used all my spare time waiting around for NETGEAR to do its thing by starting my own glass making business.

by Anti Fun Lord

For the price and needs of people using these routers, support for locking bands should be there. The options do exist but are hidden to the end-user. Another issue is that the advanced statistics page needs clean up. I think that adding some graphs and details about each column would be a good QoL change to people that need that information.

Seriously, add band locking back. Very important feature for us rural users looking to get anything above 2 mbps.

by Awesomest Game Eva!

I have an M6 Wifi Puck and it works great NETGEAR not so much. It is clunky, fails to log in most the time and when it does decide to work saving changes to my settings or device configuration is impossible until it decides to work.

When it does decide to work it provides good information and tools. Would be great if there were widgets implemented that show battery,data usage,signal strength etc. But as it stands thats probably to much to ask of this software. Worse part is there are device features you cant use or change unless through NETGEAR or the webUi. Which at that point just dont even use NETGEAR .

by Je_Remiah

App itself is Ok, when it work.
When it not work, it entered a loop on the login page, logged in but unable display any useful informations and jump back to the login page again then logged in then jump back again again and again.
I have to delete it, download from App Store problem is gone until it decides stop working again, same symptoms as describe above.
Three stars only for when it work(functionality still needs more than the web interface), Minus one for the troubles.

by KathiHR

I thought I was getting one of the top routers, but it ends up is the blind leading the blind when there is NO SUPPIRT. If you are not techie, think twice before committing to this. I have not had any formal computer training, but I did buy my first desktop in 1985 and have generally been considered one of the more technically knowledgeable persons in my office. And I was the PC tech in my family, replacing parts, etc. over 3+ decades of upgrading our PCs, laptops and phones. The kids did eventually pass me by and I go to them to get help when I have problems with my this app router.

by Joe Coccamo

I have enjoyed NETGEAR when it has worked properly. It’s very adept at making adjustments and configuring the router. My app tends to repeat the authentication process over and over again. It never shows the dashboard or let’s me now make adjustments to the router. So now I just use the web access portal. It functions just as well as NETGEAR and lets me log in to my device.

by Dragoarcher

I have enjoyed NETGEAR when it has worked properly. It’s very adept at making adjustments and configuring the router. My app tends to repeat the authentication process over and over again. It never shows the dashboard or let’s me now make adjustments to the router. So now I just use the web access portal. It functions just as well as NETGEAR and lets me log in to my device.

by DrewPete85

I’m not sure what is the purpose of NETGEAR when you can’t even rename the connected devices to tell what they are. There are a few settled things that could be changed such as creating profiles to easily categorize connected devices, allow the “rename” feature so customers can rename devices. Otherwise NETGEAR is good, just missing a few features to make it better.

by Makkenai

Not veryi am a voice over / screen reader user and its a pain navigating through NETGEAR there is actually no option to select back to a previous page , have to close NETGEAR and restart it then select the option i want to go. I am blind and my wife says there is a little tiny button in the top somewhere that brings you back to the previous page, sure ok she can see it but the voice over doesnt detect it. NETGEAR can use some improvements , thanks for reading i am happy tho with my router it seems to work ok wish i had more control over it with NETGEAR

by Mike12RN

NETGEAR is fast and simple, but for myself, trying to do some advanced setting and convert my previous nighthawk AX120 into a bridge/AP and make my newer AXE500 the new network hub. It’s difficult to even get to the online router login page to make these changes, but since that’s not supported very well, it eventually kicks you out of the router admin settings and sends you to netgears home page. It’s very frustrating trying to get this system setup and having to go back. And forth in the online portal that you can’t get back into instead of having this in NETGEAR like previous generations and other products. I expected more from this app, especially if I had know this , I may have tried to buy into another system/network .

by TimInAnywhere

Works as advertised once a session is established. My heartburn stems from setting the admin password during initial setup. Supposedly the maximum length is sixty-three bytes, but doing so results in a failure to login later. If the password is ridiculously short and weak, there are no issues. I haven't taken the time to experiment to see where the password length breaks NETGEAR or this app's common password routine, you'd think they'd have a test case for this before the software makes it into production.
I've observed this behavior in their other routers and versions of these management apps. And this also applies to the Wi-Fi password. So annoying but should be an easy fix.

by TimInLexington

Works as advertised once a session is established. My heartburn stems from setting the admin password during initial setup. Supposedly the maximum length is sixty-three bytes, but doing so results in a failure to login later. If the password is ridiculously short and weak, there are no issues. I haven't taken the time to experiment to see where the password length breaks NETGEAR or this app's common password routine, you'd think they'd have a test case for this before the software makes it into production.
I've observed this behavior in their other routers and versions of these management apps. And this also applies to the Wi-Fi password. So annoying but should be an easy fix.

by SenseiKevin

While I find NETGEAR to be adequate I am using the MR1100 for Rural internet access and my main access device is an IPAD Pro with Keyboard. NETGEAR does not support Landscape mode which is beyond me why developers don’t simply add this feature. I have the same problem with a couple Financial apps as well. If they would support Landscape or Tablet mode, I would have given it 5 stars. Does everything it needs to do without being overly complicated. There is a lot to be said for keeping it simple!

by EtienneAs

As far as router management apps goes this one is fairly good, but for me it misses a few features, mainly related to Arlo support. It would be nice to be able to use SD card as offline option to save Arlo clips and to use Arlo cameras even when wifi offloading is enables (not sure if the hardware itself supports that). The other thing is to be able to setup SD card as a Time Machine disk for Mac backup (I guess smb access would be needed for that).

by RMD3819

Latest update has a bug that doesn’t show currently used data amounts if you have an unlimited data plan. Reported and they responded quickly that it will be fixed in the next release.

by GabeZs

I recently purchased an AC797NAS. NETGEAR seems to fall on par with typical this app interfaces. It’s helpful and convenient. However, there’s definitely something wrong with the firmware portion. When you attempt to check for firmware under settings , it either gets stuck in “checking” or you get an “update error” that shows the following:

The update could not be completed and the Mobile Router will automatically re-check for an available update within 48 hours.

Note: this also happens in the web interface as well.

Additional Troubleshooting: Tried on both bands and rebooted Mobile Router/Hotspot several times. Mobile Router/Hotspot seems to work fine otherwise.

by B62ad

Does what I was expect it to do.

I would like to suggest a feature that I haven’t found browsing through the settings on the mobile app or the web interface which is to include an option to input how much data has already been used on the data plan. For instance if transferring from a different device, or needing to reset the mobile router, or having multiple data plans (sims) that a user might switch between.

by .CRD

I like NETGEAR and it never gives me any problems but I wish I could access the router outside the local network. I use a mobile WiFi router for internet at a remote location and it would be nice to check on the router if I suspect issues with service.

by Chris1Kit2

I’m able to control my wifi router with ease. I’m not an IT guy but NETGEAR makes it easy to do what I need. I find new functions that are helpful and, ironically, this is why I rated it a 4 instead of a 5. It seems like I have to search to find some of the things I need instead of them being intuitively available.

by Yasharino

I am using this modem device about a year. Its a pocket size and useful internet provider which connects and streams data very fast. NETGEAR in mobile enables controlling authentication as well as battery and data usage. You can decided which other devices are allowed to connect and which should be blocked. Besides you can determine frequency band, passwords, the number of connections and display settings.

by Frtaba

Best solution for where we live in country with no internet cable service. 5G seems to make a big difference in speed. Pricy device and service but our only relatively useful connection.

by Gameheavy1

When I first got my mobile hotspot, I didn't know there was an app for it, until about a week after. I have to say I really enjoy NETGEAR. I like that I can control my Hotspot without having to take it out of wherever i may have it stored at the time, especially out in public unless I really need to, as well as check out other things within it. NETGEAR is great for that, and where I live, that's an important thing to take into consideration. I'm glad I stumbled upon NETGEAR. You guys did a great job developing it. Keep up the good work!😀

by Brent Hugh Ranft

In the limited amount of time that I have had the this app mobile application, I have had very few encounters with difficulty in operation and consistent broadband output.