Contact NETGEAR Mobile

Contact NETGEAR Support


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About: The NETGEAR Mobile App (formerly NETGEAR AirCard) is the official app for
managing your NETGEAR Mobile Hotspots. View your connection, settings, and data
usage from the convenience of the mobile app.



NETGEAR Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NETGEAR



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Developer: NETGEAR Genie








3 Most reported problems 😔💔

3.6 out of 5

Do not ask me to review your app on first launch

2023-02-25

by Ryan In Seattle

It is worrying that Netgear doesn't have the patience or competence to wait until I’ve had any opportunity to actually use the app to pop up a dialog to review the app. Not Apple’s dialog to review the app either, which also is probably a competence issue. Normally I wouldn’t review an app after on... Show more

Just Don’t!

2023-03-04

by W🤷🏻‍♀️w

Just Don’t waste your time even pressing the GET button on this. Just back out of this screen and search something else. This app is slow, inaccurate, inaccessible and frustrating. It does not keep track of devices logged onto your WiFi, it is hard to navigate with your mobile devices and it’s not ... Show more

Asks for password every 10 seconds

2023-03-11

by Atomicsilent

I’m using this with an AT&T Unite Pro 781s. It gets into a mode where I can’t login. Every 10 seconds it flips back to asking for the password. Even if I get it entered within the 10 seconds, it doesn’t login, just keeps clearing the screen and asking for the password again.

The only so... Show more


Have a Problem with NETGEAR Mobile? Report Issue




Why should I report an Issue with NETGEAR Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of NETGEAR Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a NETGEAR Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NETGEAR Mobile.


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