Contact NETGEAR Support
Company Name: NETGEAR
About: The NETGEAR Mobile App (formerly NETGEAR AirCard) is the official app for
managing your NETGEAR Mobile Hotspots. View your connection, settings, and data
usage from the convenience of the mobile app.
NETGEAR Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with NETGEAR Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NETGEAR Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NETGEAR
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NETGEAR Website
Privacy Policy: http://www.netgear.com/about/privacy-policy/
Developer: NETGEAR Genie
Read 3 Customer Service Reviews 😭😔💔
Do not ask me to review your app on first launch
by Ryan In Seattle
It is worrying that Netgear doesn't have the patience or competence to wait until I’ve had any opportunity to actually use the app to pop up a dialog to review the app. Not Apple’s dialog to review the app either, which also is probably a competence issue. Normally I wouldn’t review an app after only 5 seconds, in fact I’ve spent more time writing this review than I have using the app, but that didn’t stop Netgear from asking me instead of letting me actually use the app so here’s your 1 star review.
Update: I’ve actually “used” the app now and if I could give it zero stars I would. This app gets stuck in a login loop with my brand new Nighthawk M1 and completely unusable. Just utter garbage. No wonder they wanted to rate it before using it!
Just Don’t!
by W🤷🏻♀️w
Just Don’t waste your time even pressing the GET button on this. Just back out of this screen and search something else. This app is slow, inaccurate, inaccessible and frustrating. It does not keep track of devices logged onto your WiFi, it is hard to navigate with your mobile devices and it’s not secure. How do I know this? Well, an entire domain was operating off my mobile WiFi Netgear hotspot and this app had no intentions of letting me in on the secret. Maybe I should ask the domain members how they would rate this because I never really got to use it. A good point I have to say is that I used all my spare time waiting around for this app to do its thing by starting my own glass making business.
Asks for password every 10 seconds
by Atomicsilent
I’m using this with an AT&T Unite Pro 781s. It gets into a mode where I can’t login. Every 10 seconds it flips back to asking for the password. Even if I get it entered within the 10 seconds, it doesn’t login, just keeps clearing the screen and asking for the password again.
The only solution to uninstall the app and reinstall from the App Store. That solves the problem for an hour or two, then right back to the cycling.
Dunno what broke in the app. The version I used 6 months ago or so worked fine.
Have a Problem with NETGEAR Mobile? Report Issue
Why should I report an Issue with NETGEAR Mobile?
- Pulling issues faced by users like you is a good way to draw attention of NETGEAR Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NETGEAR Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NETGEAR Mobile.
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