Stay connected with your financial goals – anytime, anywhere – with our
Edward Jones app.
Your financial information is at your fingertips with
features allowing you to:
• View your account holdings, performance,
activity and more
• Connect accounts to view balances held outside of Edward
Jones
• Track progress toward your goals
• Message and share documents
with your Edward Jones team
• Deposit chec.
Are you having issues? Select the issue you are having below and provide feedback to Edward Jones.
By Ian Cohrs 8 months ago
I have a galaxy s9+. The app used to work fine, but now it says it is no longer compatible with my device. I can still login on my browser, but I liked the app
By Cathy Kamm 9 months ago
The app won't download because it isn't compatible with my Galaxy S9. What is the solution?
By Delia Cooper 9 months ago
Went to login and app is no longer compatible with my device. I have a galaxy S9+. Tried unistalling, now cant find it in playstore.
By Nick 9 months ago
Went to login and app is no longer compatible with my device. I have a galaxy S9+. Tried unistalling, now cant find it in playstore. Wtf?
By Daniel Jones 9 months ago
App no longer working says not anle to update because not compatable
By Eric Brawley 9 months ago
Edward Jones app says no longer compatible with my device. Won't load. Tried uninstalling & now can't find app on Google play store & when I got a link now cannot install bc it says no longer compatible. You developers need to send out notices & allow folks to upgrade or transition. I have a Galaxy S9+.
By tom hagan 9 months ago
Edward Jones app said it was not compatible with my phone. The old app worked just fine but won't open up anymore. I have an Android and need the app. What do you have that replaced it? My phone is a galaxy 8s
By Skip Duckworth 10 months ago
I have an android device and have been using the app without issue although i keep getting message my app is out of date. I removed the app and went to playstore to download again and now cannot locate an app on playstore.
By Larry Macke 10 months ago
Cannot log in to my account. I put in password and used name, and it says it sends the 6 digit code to input but it never arrives. Tried to change it to send to my e mail, but it never arrived also.
By Bryan Ishihara 11 months ago
Edward Jones reports my android device (Moto Z4) is not compatible with the app. The Edward Jones app was working without issues last month.
By John Mayo 11 months ago
Transfer not happening
By Connie Legris 1 year ago
I have the E Jones app set up to open using face recognition on my iPad . It worked all the time up until about 3 months ago when it started asking for my password, and I have to set up face recognition again. Now it only recognizes the face recognition to open for a day or so. What is going on with this? I keep having to set it up over and over.
By John Schreurs 1 year ago
App says my device is not compatible. It was 1 month ago. What's the problem?
By Sandra Downs 1 year ago
I got an email saying I had documents to see,,but I cannot get into site,,tried mobile app and online app,,,nothing after logging in????
- Makes Edward Jones look bad
- Unconcerned about clients feelings
- Legal department responding to customers
- Difficulty logging in with LastPass
- App not taking password paste
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Complete guide to troubleshoot Edward Jones app on iOS and Android devices. Solve all Edward Jones app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Edward Jones, developers of Edward Jones.
100% Contact Match
Developer: Edward Jones Investments
E-Mail: [email protected]
Website: Visit Edward Jones Website
Stay connected with your financial goals – anytime, anywhere – with our Edward Jones app. Also, security is built in to ensure your information is protected.