Contact Edward Jones Support
Company Name: Edward Jones
About: Edward Jones is a financial services firm dedicated to serving the needs of individual investors.
Headquarters: Peoria, Arizona, United States.
Edward Jones Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Edward Jones. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Edward Jones. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Edward Jones
Verified email ✔✔
E-Mail: webmaster@edwardjones.com
Website: 🌍 Visit Edward Jones Website
Developer: Edward Jones Investments
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Read 4 Customer Service Reviews 😭😔💔
I have been with Edward Jones for approximately 15 years and was trying to find an advisor closer to my home when I stopped by the office of John Steemis in North Hudson, WI. After waiting a few minutes he talked to me and basically told me he usually worked with clients who had portfolios in the millions and quite a few relatives to bring along with me to his business. I have neither so I left. I can't believe one of your agents would act that way. I'm staying where I'm at even though it's a longer drive for me. Unconscionable.
Terrible App
by ChrisM-21
This has to be the worst app change in the history of app changes. You have made your app worse by leaps and bounds and are pretending your users like it. It makes Edward Jones look bad generally. Not sure who your target audience was, but it wasn’t me or the many other users I’ve talked to. Your clearly unconcerned about your clients feelings on how they view and manage the assets they hold with you. I even accidentally sent a note to your legal department and their reply was embarrassing (don’t let legal respond to your customers, generally a bad idea). We have all given the app enough time, it’s as bad as it was when it was first released. One example of many, why can I now only see one aspect of my stock holding, why would you make it so I have to use some silly swipe at the top to change from one metric to another? Really?!?! Please, make some dramatic changes, use different design people, talk to clients, something, but make a change!
Can’t login have the time
by Srrgjohnkrcgjy
Half the time I cannot log into the app. I use LastPass and sometimes I can copy and paste my password other times I cannot. It makes no logical sense why LastPass cannot auto fill or the app cannot take a password paste. The purpose of LastPass is to have strong secure passwords that I don’t have to write down and risk security of my personal data. Having to have an easy password that I can remember to open the app is open crazy and not as secure as allowing apps that can force secure passwords. Deleting the app since logging into it and reviewing on the go is the only reason I downloaded the app in the first place.
I regret updating.
by Dain Unicorn
When you update, the app purges your cached details, forcing a fresh login (and a trip through the recover user ID and password system). It’s an unnecessary hassle that most banks do not put you through anymore with two factor authentication being accepted and commonplace.
The new user experience is geared towards millennials and the younger ‘need fancy charts and flashy graphics’ set. Feels like the UX team took the worst possible lessons from the Robinhood App and applied them to what used to be an excellent UX.
This edition is bloated with undesired features, and nags me bad enough I am seriously considering cashing out and seeking a more respectful investment firm.
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- If you are a Edward Jones customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Edward Jones.
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