Gridwise app not working? crashes or has problems?

Gridwise Status

Last Updated on 2025-02-07 by Gridwise, Inc.

I have a problem with Gridwise

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Something else

50.0%

Crashes

30.0%

Payments

20.0%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 5 Reported Issues:

Montroy Ellis 2022-09-25

My GW app is not tracking miles properly for the last 3 or 4 days.

Edward Cheves 2022-08-26

Rename your stupid app Force Close

Victoria V Bain 2022-08-24

My spark driver account shows that it's linked when I go into Lincoln but it's not showing up under services linked and the earnings are not showing up on my account

Roland 2022-07-18

Door Dash earnings not showing up on account. It works some days and some days it does not update.

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Bennett Conn 2022-06-12

Accounts not syncing. Started last night tried syncing from scratch for DoorDash and Uber and still syncing

Showing 1-5 of 5 reported issues:

Have a Problem with Gridwise: Gig-Driver Assistant? Report Issue

Common Gridwise Problems & Solutions. Troubleshooting Guide

Table of Contents:

Gridwise iPhone Issues and Solutions

Gridwise iOS app crashes, not working, errors
Gridwise iOS app network issues
Gridwise on iOS has black/white screen

Gridwise Android App Issues and Solutions

Gridwise has errors/crashing/not working
Gridwise server network connectivity issues
Gridwise has black screen

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Gridwise iPhone Issues and Solutions

How to fix Gridwise app crashes or not working on Iphone (iOS):

Close and restart the Gridwise app on iPhone
Update Gridwise app to the Latest Version for iOS
Uninstall and reinstall Gridwise iPhone app
Update your iPhone to the latest iOS version

Fix Gridwise on iPhone unable to connect to server/internet connection issues::

To resolve Gridwise network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Gridwise Android App Issues and Solutions

Fix Gridwise not working on Android, crashes, errors or is unresponsive:

Force Stop the Gridwise App
1. On android, goto Settings » Gridwise » click [Force Stop]

Update Gridwise to the latest version on PlayStore

Clear Gridwise App Cache and Data:
1. On android, goto Settings » Apps » Gridwise » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Gridwise.

Fix Gridwise unable to contact server/ Gridwise internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Gridwise » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Gridwise » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gridwise