Built to help simplify your work needs, the Workforce Central mobile app
(formerly known as Kronos Mobile) provides employees and managers quick, secure
access to Workforce Central. Employees can punch in/out for work, check their
schedules, time off, benefits, and pay. Managers can ta...
It was working fine until it suddenly wasn’t.
I relied a lot on Kronos to know my schedule a few days in advance, sometimes up to two weeks and to double check that I was clocking in at the correct times, but lately it’s really been buggy. The app doesn’t have Touch ID which is a little annoying since my company is allergic to any passwords that are less than 15 characters, but whatever. The real issue with me is how often the app freezes mid-log in with a message telling me that connection to the server can’t be made. So I get kicked into the log in page and I have to type my monster password in. Again. Lately it’s been happening multiple times, sometimes needing up to four or even five log in attempts before I manage to access my schedule and punches. Sometimes I log in and try to select my schedule and as it’s loading I get the server error message and get kicked back out to the main page all over again. Very frustrating. My company was planning to phase out of paper scheduling and rely solely on Kronos to get us scheduled for shifts, but they haven’t rolled it out yet. I’m glad they haven’t, because the app has been a REAL hassle to navigate lately.
Why am I stuck on the security questions?!
Ok, so to be frank, when I from my employer heard we were going to apps for scheduling and requesting time off (which is beyond awesome since retail workers really need to have that ability to have a life too), I was excited. Come to find out, I started to have trouble when my authorization for the app came up as SMS instead of the mobile app itself. My managers had to reopen the training to get the authorization set up again and again since it still showed up as sms after that. Now, it shows on their end that I am authorized to use the mobile app. Why am I saying all of this? Because I am stuck on setting up the security questions. Every time I attempt logging in to the app, I get asked to setup security questions. Whenever I click save and continue, the screen just stays on the screen where I set up the security questions...no matter what I do(check for iOS updates for my iPhone 8, update apps, uninstall and reinstall the app, even talking to my managers) and I am at the point of just asking them permission to call our IT people from my home for help. Please fix this issue or tell me what is going on..
Why do this app even exist? Updated review
It never works. Every time I sign in I get a white screen and nothing else. I have to find a computer at work and wait to clock in. Very bad app. This app is named after the Greek word “Cronos” the god of the universe aka “Saturn” For the developer to name such a terrible app after a god is beyond me?? It never updates our location and rarely records our time. People has gotten into trouble at my job because the app didn’t update their time punch. I’m having lunch with the CEO of my company and I will make it my business to bring up this problem to him. Hopefully he will invest in another app service that can keep track of his employees time. In the meantime I’ll make it my business to research another time keeping app developer that’s worth the money and contract. I hope your contract gets cancelled or not renewed KronosMobile, you have done nothing to improve your app after thousands of the same complaints over the years. Say what you will, but the problems has not been fixed and it looks like just pure laziness on your teams behalf.
This is the worst app Target has ever decided to make us all download and use. All of the previous apps worked just fine so I don’t know why they decided to change apps yet again to this one. It has no option to stay signed in on your own device, it is almost impossible to get signed in because it wants so many levels of security and tells you you’re denied when answering the questions correctly. There’s no option to use finger print or face scanning to sign in on your phone. If by some miracle you do get in it shows the schedule weird not by calendar week. So if I look on a Thursday it will show Thur thru Thur which looks like you are not scheduled on the Friday because it chopped off part of the week. Worst stupid decision they ever made. We had a perfectly good app and they changed to this. And now Kronos wants me to install an additional app to add even more security.🤬 No thank you! I don’t need yet another app to help prevent me or anyone else from seeing my schedule on Kronos. I’d give it zero stars if it would let me.
Not user friendly
The fact that I have to log in every time is annoying. The way it shows the days of my shifts is not easy on the eyes. I as the user have to put in the effort to carefully look at what dates correlate to what shift times, they are all just bunched together for the week. I also have to put in effort to add up how many hours I’m getting a week while our previous app, Branch did and even calculated my earnings for the week. Kronos app is just plain annoying and not user friendly. Shift coverage is also real annoying to look at and navigate through. I don’t get to immediatley read who needs shift coverage and for what job role. I have to go into the tab, tap on the information icon, and read through the description of coding to identify what the job role is. As an app you have to work for the user, not make the user work for the app. Many improvements are needed as far as user friendliness. I don’t know why my employer decided to switch from Branch, which was by far a better app the Kronos.
It’s Time For An Upgrade!
Kronos, You guys are one of, if not the, largest timekeeping applications on the market. I work for an extremely large company that spreads across all of North America, Canada, several other countries, and we all use Kronos to log our hours. I know funds aren’t an issue so please update your software! There’s not a single employee I’ve met across any company that has good things to say about Kronos. The log in process is about as slow as it can possibly be, you can’t clock in and then look at your time card without getting an error message, and much more problems. I have to email timekeeping at least once a week to get my time card changed strictly because of the app not working properly. To be such a large operating system, your software is still running like a startup company. Invest in your programming please! There should be no reason you have an average of 1.4 star reviews with the amount of users y’all have... listen to your customers and fix the issues!
Worst app ever.
I cannot understand the thought process that went into making this app. It’s the worst app to look at your schedules and have to get used to how it’s displayed. There needs to be a huge overhaul or completely change how it looks and how you navigate through. One main thing is not having the ability to stay logged in or use Touch ID or Face ID. They do not update or keep up to date with all the new tech that makes day to day life much easier. They’re stuck in the past and looks like they have no urge to even continue improvement. If you ever forget your password and can’t remember your security answer to one question, the app doesn’t even ask any of the other security questions so you can reset your password which is the point of the security questions. I would never employ this company if I myself ever needed something like this. Honestly think the company I work for is paying so much money for something not worth it.
I have used many scheduling apps and this is by far the worst experience I have had. Between the constant (and I mean constant) server issues and the terrible interface, I cannot see why any employer would willfully use this app as a primary form of schedule. About 1 in 20 times I might be able to actually log in, and if I do get to log in, I better pray that it doesn’t crash before I can check what hours I work. At first I thought hey, maybe they are just having some problems but for the past 7 months this app is only one thing. Consistent. Consistently crap. In those 7 months the app has only recieved 1 or 2 updates and they apparently did nothing to fix any issues that many people are complaining about. There is a reason they only have a 1.5/5 rating on the App Store. Encourage your employer to search out other more user friendly, dedicated services and do not support KronosMobile.
The app doesn’t even really work for me now
The company I work for uses this app for scheduling and before the layout got changed, I didn’t necessarily have too many issues with it other than the occasional server error and such, but the layout they use just recently got updated without me really knowing about it, and now I can’t even check my schedule, because when I try to sign in I get stuck at the screen where it says that I’m signed in, because when I click “close” it doesn’t even work, then the x in the upper right hand corner is smack dab in the middle of the three dots, so the x is practically useless. I’ve tried uninstalling the app, turning my phone off then back on, then reinstalling the app multiple times, but I’m having the same issue. I’m not sure if this is something on the company I work for’s end, or on the apps end, but it’s really annoying.
Touch ID and Schedule features can be better.
I’ve seen great improvements overtime with this app. However, some things can still be addressed. The app navigation is still a little weird. A feature to export your work schedule to your phone calendar would be tremendously helpful. Saves a lot of time and irritability that comes with logging in due to the lengthy password requirements. Also, please allow the user as a individual to turn the Touch ID on/off as they chose. When you work for a larger corporation where it’s IMPOSSIBLE to discuss things like scheduling functions, it makes it hard to pass the word on to have them “allow” employees to use Touch ID. The company I work for has 100,000 employees. No way for me to say “hey john, turn on Touch ID” i don’t even know where to begin with a request of that magnitude.
Too slow and antiquated
I work at Target and the manager decided to use this app and get rid of the other app we used to use which it was Branch, and honestly Kronos is the most antiquated app. Nothing compare to the competition like Branch. Every time you need to get a notification you need to log in or you won’t get any notifications. The displays are so hard to read. Most of the time the app takes long periods of time to load. From having a decent app like Branch to Kronos it was a downgrade. Also, every time I try to post a shift it won’t let me do more than one shift, or the rest of the team members wouldn’t be able to see them. I don’t even use this app even though I want to pick up some shifts just because it takes so long to log in I don’t even bother to use this app. I’m sorry for the harsh words. But this app need some serious fix. At least trying to keep the app on to receive notifications.
I really hate this app
I only use this app because my job uses it for scheduling online, and It worked well, at first. But I’ve been noticing that my schedule doesn’t show up for the whole week. Like this week, the app said i work only 3 days. But come to find out, i was actually scheduled for 4 days and i missed a day of work. I don’t know if it’s my manager who’s typing it in wrong or what. it’s annoying because at the end of the day, it’s “my” fault for not going to work. It’s my fault for “not paying attention” or “checking the schedule in the break room” I really i should be able to rely on this app. But i can’t. My coworkers tell me they don’t use this app because it’s not accurate. But it SHOULD BE ACCURATE. I like being able to check my schedule at home. I used to have to drive to my work and check my schedule there. the idea of being able to online is great and convenient, but it just isn’t accurate.
Kronos Should Just Stop Existing
Kronos is honestly horrible. I don't know why any company uses Kronos, including the company I work for THE HERSHEY COMPANY. I mean come on Hershey your using the absolute WORST scheduling system in the world. Nothing EVER makes sense in Kronos whether it be the app or the website. Everything is so confusing and trying to find answers or help is practically impossible because the system is so flawed. Theres always some sort of bs problem when I try to log in, when all I want to do is check my schedule; something that should take 5-10 minutes MAX. Even my mother whose been using the system at her job for almost 30 years HATES IT. It would probably take years for Kronos to fix itself, which is why they should just stop existing there that horrible. There HAS to be something better then this. I hate to sound cliché but I would give this zero stars if I could, Hell, I'd give it negative stars!
I wish i could say that I could actually review the app. Ive read so many other reviews about how it doesn’t work and doesn’t update you, but I wouldn't know because I cant even log in. I’ve tried changing my password multiple times. Im not putting the wrong password in because, when I do purposely, a normal wrong password notification comes up. however, when I put in the right password, it loads for an ungodly amount of time only to take me to a completely different log in screen and not give me an option to try again. I have no other official way of getting the schedule so I think I have to resort to getting it from one of my coworkers. I have no idea why big corporations are partnering with this app if it has so many negative reviews. Why its still up in the app store, i have no idea.
Updates that need to be made
First off for iOS users alone there needs to be an update where it allows you to either face ID login or touch login to some extent or at least the genuine feature of being able to save your password. Second of all the timing out feature is just more of a hassle then anything else. And why can’t there be a feature to run on multiple servers especially for the working person who has multiple jobs that use your app as their time card and schedule why do I have to save my server and go into my settings to reset it every time I want to switch over to see one of my jobs and what happens if I said lose it then I have to wait till the next time I go into work just to get a revamp on my server it’s 2018 almost 2019 y’all need to be more on top your game.
No. UKG Workforce Central does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,997 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.5/5 . Justuseapp Safety Score for UKG Workforce Central Is 17.5/100.
No. UKG Workforce Central does not seem legit based on our analysis. This conclusion was arrived at by running over 1,997 UKG Workforce Central User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UKG Workforce Central Is 17.5/100.
UKG Workforce Central works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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