HanseMerkur ServiceApp Reviews

Published by HanseMerkur Krankenversicherung AG on 2024-09-10

🏷️ About: The HanseMerkur RechnungsApp is a self-service app for policyholders of HanseMerkur Krankenversicherung. It allows users to submit all their medical bills, prescriptions, and referrals through the app and receive digital responses from HanseMerkur. Users can also change their address and bank details, request call-backs or certificates, and report name changes. The app also provides information on health topics and allows users to view the HanseMerkur product portfolio.

Rating 4.5/5

Safety Score: 18.8/100

Legitimacy Score: 41.3/100

Overall Customer Experience 😎

👿🤬😠 Negative experience

66.3%

🙄💅🫥 Neutral

18.4%

😎👌🔥 Positive experience

15.3%

~ from Justuseapp.com NLP analysis of 150 combined software reviews.

🥺 🗣️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

None mentioned in the review.

Read 4 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Doesn’t work anymore

2022-05-23

by Bigelu

After not functioning properly for months (always a technical problem displayed and a message that invoice would be submitted after connection was restored), the latest update on 20 November 2019, it doesn’t even get past the loading screen before crashing

Lots of features. None work properly.

2022-06-24

by Travis Jefferson

Can’t paste a password. Can’t scan with barcodes...

What a pain

2022-07-25

by Hammertoes123

I tried to activate my app with the bar code from my letter. It didn't work. So I requested a PIN. When I got the PIN, I entered it and it didn't work. So I requested another PIN and now there only option HanseMerkurServiceApp gives need is to request ANOTHER PIN

Mediocre

2022-08-26

by Kp19838485

Beaks down often and sending of invoices gets stuck without clarity whether they were sent.

Is HanseMerkur ServiceApp Safe? 🤗🙏

No. HanseMerkur ServiceApp does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 150 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for HanseMerkur ServiceApp Is 18.8/100.

Is HanseMerkur ServiceApp Legit? 💯

No. HanseMerkur ServiceApp does not seem legit based on our analysis. This conclusion was arrived at by running over 150 HanseMerkur ServiceApp User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HanseMerkur ServiceApp Is 41.3/100..

Is HanseMerkur ServiceApp not working? 🚨

HanseMerkur ServiceApp works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.