Kellogg Community Credit Union Reviews

I have it set up for face recognition but every so often KelloggCommunityCreditUnion completely logs me out. I have the password wrote down but when I try to put it in to log in it says my password is wrong. Had to change my password 15 times last year and already had to change it 4 times this year and Its only April. Shouldn't be getting logged out this often and have to change my password this many time. I don't have this kind of problem with any other apps. Just this stupid app. YOU NEED TO FIX THIS NOW. the security questions are a joke. I even answer them and it doesn't acknowledge its my account.

Trash, I wish I could just close my accounts. Now that I moved from the area banking with Kellogg is terrible. Worse customer service, the people you talk to couldn’t care less about there customers.

Needs Touch ID.

I’ve spent over two hours today trying to deposit a check whilst out of state and I’ve been unable to do so. When I click deposit, I get the spinning wheel which freezes after a couple of seconds, and then a few seconds later the entire app closes down, and I have to reopen it and sign back in. I’ve tried deleting KelloggCommunityCreditUnion and reinstalling, changing the password, using a different phone, and nothing works. I have spoken to a lovely woman at KCCU who is going to let somebody know that there’s a glitch, at least with the iOS. I hope they get it sorted soon.

I hate the update. It messes with my eyes. I think this is a major downgrade. I might change banks

No one likes it. Change it back.

Can access my account with my PIN number or with face authentication.

It just spins and spins endlessly, trying to log out after a session, before you can log in again. I always must restart the phone to reset everything for it to launch properly. This is the only app in the world that someone has to restart the phone in order to get it working. Fix the launching process.

There are a few tweaks that could make KelloggCommunityCreditUnion much better. One ALLOW PUNCTUATION when communicating through KelloggCommunityCreditUnion . How unprofessional is it to send a message where it’s full of gaps and half words. If I decline to post early a deposit don’t keep asking each time I log in. I know it’s there and how to post it early if I change my mind. I’d rate higher but the punctuation is a big hit in my opinion.

menus a disaster, do not suit my routine needs, basically default to "do you want a loan?"

Reduce steps for authentication like 99% of other apps. Mobile deposit is down a lot, which is not convenient for individual s not near a shared credit union.

Won't remember my phone so I have to keep getting a one time access code

KelloggCommunityCreditUnion does exactly what I need it to do. However it would truly benefit from an update. The formatting is large and bulky on the iPhone 6s. The keyboard is the older style and the font is much larger than it needs to be. It gets the job done but isn't visually appealing. Thank you.

Since the last update KelloggCommunityCreditUnion has ran smoothly and been great.

Good app. I initially had log in troubles but it seems they have fixed it. I love I can cheek my balance when ever I need to!

I have business and personal accounts and home equity line. I can easily switch between accounts and transfer money around instantly, which is very helpful for quickly and easily keeping my finances balanced.

Great to be able to access a very useful version on my iPad. Looks like a lot of information is available on rates.

I thought KCFCU communicated well about how to log in after the update.

I love KelloggCommunityCreditUnion it makes online banking so easy. I can transfer from accounts and set up scheduled transfers...even shows current loan rates. Great app

Love KelloggCommunityCreditUnion ! Works great and is easy to use! Did have an error message, but since has been fixed.

Great since last update. Used to crash after log-in attempts but not anymore! :-)

Has saved me more than once on the go. I love my credit union!