Alliance Bank Reviews

I have facial ID set up to be able to login to my Alliance account but I don’t log in very often and EVERY time I do try to log in, my facial recognition doesn’t work and I have to set up an all new password and facial recognition all over again. I have multiple bank accounts that are just as secure as Alliance or more and I log in just as much and the security measures are appropriate for all of them but Alliance’s security measures are over the top and extremely annoying every time I try to log in.
I will be moving my business to a different bank ASAP and telling anyone else that will listen to avoid Alliance Bank at all cost because of their over the top security measures and limited ATM locations around the country.

I have been using AllianceBank for a long time and has been useful when I can actually log in. Which is why I give it at least one star. On the other hand, 99.7% of the time when I try to log in, either by fingerprint or actually typing in my password, I always tell me there is an authentication error. Nothing has changed on my end, AllianceBank itself has some bugs that need worked out. I would much rather keep an eye on my account in the palm of my hand rather than having to call or dive to the bank. But at this point I would rather not bother with AllianceBank because I never know if it is actually going to let me in.

The only reason cause I don’t like AllianceBank is because I don’t see why if I can login with my fingertip why I need to update the password very often there’s no reason I got Chase bank app and I never need to change the password and always work perfect I’ve been with them for more than 10 years and it’s very safe you need to stop asking for change the password very often it is crazy

The worst upgrade ever put out. Before you didn’t need to enter the decimal point when you entered your amount. Under the old app you could see the payments you had pending, don’t have a clue where to find this info now. Only place I have found it is after you put in new payment info. Also you don’t get a running total of you balance now, can’t see where debits and credits were applied to the running total. GO BACK to the old version. You can better than this.

Every time I go to click on my accounts, just after opening AllianceBank , the screen will shift downwards and I end up clicking on something else. It is very annoying. It almost seems like there is extra stuff loading in the background and then it refreshes when this happens. I app is also really slow in general, even when my internet has excellent service, it takes so long for AllianceBank to load different pages.

It’s too easy to accidentally get locked out of your account. When you get locked out, you have to contact the bank during business hours. If you get locked out on a Friday evening, you’re locked out until you can call and talk to a bank representative on Monday morning. You have to change your password every 3 months, so keeping track of the new password becomes cumbersome. I’ve also quit using AllianceBank to deposit checks because it’s unreliable.

As a chase bank customer for 20 years, I’m very used to a smooth running mobile bank app. The alliance app is almost there but my number one complaint is the sign on screen; it doesn’t want to default to using my IPhone Face ID and it won’t allow me to automatically save my password. I worked around it by manually adding the password into my iPhone password list but I have to do 2 to 3 extra steps to login every time instead of it being seamless and automatic

One of the most irritating apps on the Internet. You are asked to change your secure password way too frequently. When you change your password, if you forget, you are locked out of your account after the third try. You must call the application company to get your new password again you cannot use the same password twice. Barely acceptable.

AllianceBank is helpful and pretty user-friendly... if you can remember your password. While I appreciate Alliance working to protect my account and prevent ID theft, doing so requires frequent password changes. I already have too many passwords to keep up with them all. This one won't let you recycle any and continues to require longer passwords with more stipulations each time. By the time I finally get it to accept whatever craziness I came up with after multiple attempts, half the time I can't remember which variation it accepted. When I try to reenter it for later use, I have gotten locked out due to too many attempts. Since it takes so long to get it to take, its not been saved into my e-device. When that happens, you have to hope its during business hours so you can call and get someone to reset, if you can remember the information they have on file from the day you set up your account. Then the process begins again.

It would be better if when you used the bill pay feature: as you are paying bills there was a total amount available for pending or scheduled transactions. It use to be there and now it’s not. I’m trying to send a review but I can’t because all the nick names are taken—frustrating! Can’t even use my initials So if I rate you 5 stars it will send, anything less You have to have a nick name? Why

It usually works well. Sometimes checks are rejected for petty reasons. Sometimes it’s glitchy when using the camera for mobile check deposit. It freezes or won’t take the picture or won’t upload the picture. Overall, it’s pretty good.

I have been using AllianceBank for several years and it is very useful for me. The only reason I give it 4 stars instead of 5 is because recently AllianceBank (or it might be the bank itself) will show pending transactions, then the next day it won’t (they don’t show as completed, they just disappear), then they come back.

I have never had a bank that is so friendly and remembers their customers like Alliance does. I don’t have a ton of money but they treat me the same as everyone else I’ve seen in there. I was extremely nervous to get a new bank account because of past problems at BOA. They have been nothing short of AMAZING in the past year I’ve banked there.

AllianceBank is great! You can do so many things from your mobile phone and it works perfectly! You can communicate with bank employees and they respond promptly. I am very pleased with AllianceBank and highly recommend this bank.

Absolutely love this application, can be anywhere and need to know what your balance is? Just sign up and download this application and you’re you can look up your account information.

I use AllianceBank all the time checking in my dads account as well! The ease and information provided at a glance gives a peace & control on all transactions at your fingertips!

App is fine. Trying to get back of check picture the same size as front of check picture was hard to do.

AllianceBank is the easiest to use of all other banking apps I have used. It is simple to understand and makes transactions easy to accomplish quickly.

Originally I didn’t want to use a banking app on my phone. Well, I decided to try it and have never looked back. I’ve never had any problems. The convenience of being able to monitor my account anytime and anywhere is great.

I love AllianceBank! I can monitor my teenager’s spending, manage my personal finances and small biz, send money to people, etc.... all on the go. We live a face paced life and AllianceBank definitely makes things easy!!