My Passport Wireless Status
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problems reported in the last 24 hours
Summary of My Passport Wireless Problems 😠👌🔥
- The drive goes offline all the time even though it gives all indication that it is still online.
- Photos of the user's child are not accessible.
- The app is not user-friendly.
- If the user wants to put a bunch of photos on it while using a very strong wifi connection, they will still be waiting 30 minutes for it to complete.
- One reviewer can't access the drive from the apps, meaning they have no remote access.
- WD mishandled the conversion to MyCloud and all apps are useless, only new devices work and they aren't very good unless at home.
- With Windows 10, the user has to find the drive's new IP address and remap their (Windows) drive letter to it every time they reboot their router.
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Common My Passport Wireless Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot My Passport Wireless app on iOS and Android devices. Solve all My Passport Wireless app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Western Digital Technologies, Inc., developers of My Passport Wireless.
As of September 15th, 2022, support for My Passport Wireless will be limited to critical security updates. You can continue to wirelessly access, organize and stream content from your phone or tablet using the My Passport Wireless app. Incompatible devices will lose support on April 15, 2022, and need to use local access to manage your content. Note: The My Passport Wireless app requires a My Passport Wireless device to work (sold separately). Support for your My Cloud device has changed, and some devices are no longer supported with MyPassportWireless. Compatible devices must be Upgraded to My Cloud OS 5 by January 15, 2022. Functionalities with the My Passport Wireless products remain unchanged. To learn more, see the description of "Limited Updates" on our Product Support Lifecycle page. We’ve developed a new OS to keep up with evolving security standards. My Cloud Home users please download the My Cloud Home app.
