Are you having issues? Select the issue you are having below and provide feedback to My Passport Wireless.
- The drive goes offline all the time even though it gives all indication that it is still online.
- Photos of the user's child are not accessible.
- The app is not user-friendly.
- If the user wants to put a bunch of photos on it while using a very strong wifi connection, they will still be waiting 30 minutes for it to complete.
- One reviewer can't access the drive from the apps, meaning they have no remote access.
- WD mishandled the conversion to MyCloud and all apps are useless, only new devices work and they aren't very good unless at home.
- With Windows 10, the user has to find the drive's new IP address and remap their (Windows) drive letter to it every time they reboot their router.
E-Mail: android.support@wdc.com
Website: 🌍 Visit My Passport Wireless Website
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Developer: Western Digital Technologies, Inc.