America First Credit Union Reviews

America First Credit Union Reviews

Published by on 2025-01-21

🏷️ About: America First mobile banking app is a secure and convenient way to access banking services on your device. The app offers a customizable dashboard, mobile deposits, budget tracking, transfers, account aggregation, loan applications, and Card Guard® features.


       


Overall Customer Experience 😎


😎 Positive experience
54.1%

🤬 Negative experience
30.8%

🫥 Neutral
15.1%

~ from Justuseapp.com NLP analysis of 62,022 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

-Accuracy and expediency

-Knowledgeable representatives

-Ability to turn off cards until ready to use

-Ability to set limitations on transactions

-Ability to track spending



Read 28 Customer Service Reviews 😠💢

4.8 out of 5
Worst Banking App

AmericaFirstCreditUnion is ridiculously bad. It’s constantly out of sync with my actual bank account, even if I’ve just manually told it to sync. When I click checking to see which purchases have gone through it will only show purchases for that month. So if it’s March 1 in the morning it will be... Show more

Frustrating to say the least

First, I’m not bashing AFCU, I love the credit union itself, but AmericaFirstCreditUnion is freaking TERRIBLE. What really aggravates me, is the fact that I won’t have pending charges shown whatsoever for days. I sometimes will forget about some of the charges I’ve made, because I’m human and don’... Show more

Basura ; garbage

For some god forsaken reason AmericaFirstCreditUnion doesn’t recognize my account # and password .. SO when the information is entered I get a “ system error occurred please call this number “ alright fine whatever let me talk to a representative . I call the number and tell them my situation and ... Show more

Balances & Pending Charges

According to customer service, if you use a checking routing number to pay a bill it does not show up as a pending charge in your account. Therefore leaving you to think you have more money in your account than you actually do. The convenience of paying online allows you to not have to keep track o... Show more

Not sure what it is

I really like this bank and app but it does have issues. It’s been a very long time but all of a sudden the push notifications just stopped. It was nice having those pop up cause you could see if something was going through. Really don’t know why and who would have thought it was a good idea to get... Show more

A good try

The new app is mostly a let down. The icons and labels have been updated and yet the GUI is confusing and hasn't taken the user experience into account in some aspects, in my opinion. It's so frustrating to use AmericaFirstCreditUnion just to do simple tasks. The old app was frustrating to use als... Show more

Doesn’t update amount in bank accounts it real time.

I loved AmericaFirstCreditUnion so much, super easy to transfer money, super user friendly and easy to navigate, and quick to check account balances. Well one day I made all my bill and credit card payments because AmericaFirstCreditUnion said I had enough money in my account. Well soon to find o... Show more

Needs Improvement

There is no reason to ask our security questions for every login. The question at the initial login on a new device is sufficient. When I log into my account I use facial recognition and/or a finger print, or account number and password. After submitting login credentials my device and your server ... Show more

An Honest Opinion

You know, if AmericaFirstCreditUnion just updated your account settings as listed from its online (web browser) banking source, it would actually be a very useful and near perfect app. My suggestion, America First, is fix this problem before updating the GUI (that’s how AmericaFirstCreditUnion lo... Show more

Good app with one shortcoming

I’ve been using AmericaFirstCreditUnion for years, and it works great—editing at doing nearly everything I need. I wish it gave me a chance to save and remember people’s accounts for transfers, though. I have certain AFCU members who are family, and I have to transfer money to them from time to ti... Show more

AFCU Mobile App

First, I really have enjoyed being a member of America First, they have always taken care of me and my family and have helped make our bill paying easy and banking very simple and convenient. I enjoy doing the majority of my banking with the mobile app. It is very easy to use and I am able to trac... Show more

Really Love AFCU!

AmericaFirstCreditUnion could use a couple of things (like expenditure details, etc) but it is simple, easy to use, and within a very short period of time, it is up to date. (Apx 2-3 mins to show transfers and deposits, and once a charge gets processed, those are updated quickly as well. I like th... Show more

Great, but with a few bugs

It is incredibly convenient to be able to see balances and transactions anytime from anywhere and compare gains and losses month to month. It also shows where your spending lies in an easy to understand pie chart, including categories such as food and dining, automotive, entertainment, etc.
You ... Show more

AFCU app is credible

I like the features of AmericaFirstCreditUnion. It lets you make transfers easily to other people or into savings. It also shows how much of your money is spent on certain items. I waste too much of my money on food, but it’s part of life and it helps me budget that. The charges on a past review a... Show more

This app is a game changer!!

Just started using AmericaFirstCreditUnion and love it. It’s so nice to be able to see all my accounts in one place, and to be able to easily gauge my overall financial health. Another thing I really love is how it takes all my transactions from all my credit card accounts and displays them in o... Show more

Admiration for excellence in all areas

I have been with America First from long before it was AFCU and would never think of changing My children and grandchildren are also AFCU member. AFCU’s determination for accuracy, expediency and many Rotherham words I could use to define them. In all my years with AFCU I have never had any kind of... Show more

Great “Bank”

I have been a customer of America First Credit Union (America First), since 1997 and have had exceptional service since I first opened my account on the recommendation from a work colleague. Since then they have provided me a home mortgage, car loans, RV financing, as well as a line of credit that... Show more

Love it!

AmericaFirstCreditUnion does two major things for me. One removes my stress of having my card stolen or run without my knowledge: I turn off my cards until I’m ready to use them. You can also set limitations like max amount run in a transaction or you can set it to decline certain types of transac... Show more

Speechless

I've never been very good with banks and my prior experiences left a sour taste when it came to Mobil banking... but for some reason American First credit union seems to work well with me.... it completely accommodates the needs of someone like my self who knows very little when it comes to iPhones... Show more

Easy Banking

I have been a member for 14 years now. Their mobile app works, is never down, and love how when you make a credit card payment it instantly applies to the CC balance. Other bank I have, it doesn’t do that. I like knowing my exact balance and knowing that my payment applied.

Calling into Amer... Show more

Solid app with one big issue

Overall AmericaFirstCreditUnion is useful. I do wish that the categorization of transactions applied to future transactions though - it is time consuming to re-categorize the same things when they are added incorrectly because AmericaFirstCreditUnion does not “remember” what you selected the last... Show more

Some good some annoying

There are a lot of features I like about AmericaFirstCreditUnion, easily being able to view transactions, easily being able to move money to my accounts or other accounts, the privacy guard when you suspend AmericaFirstCreditUnion ...I also like how pending transactions are factored into my balanc... Show more

Great app all around

Shows pending charges right away, let’s you make transfers to whatever account you need, shows credits and debits to accounts to help track spending. All around amazing app and paired with card guard I love the combo. Can turn on and off cards when not using or after shopping/anything you’re really... Show more

Martin Armstrong
2023-01-06

Losing a loved one can be very devastating. I lost my dad who was my best friend about 6months ago. I drowned myself in alcohol in order to forget my sorrow but to no avail. Before I realized myself, my life was already a mess. My credit which was at 761(three years of hard work) had already dropped... Show more

Sandra Dominguez
2022-07-25

I missed out on most of my payments. I could not make the payments due to getting let go from my job. Single mother and had to file for temporary assistance for my son and I just so we could survive at that moment. I have heard of many successful removal stories and I really felt I had undergone har... Show more

Sandra Dominguez
2022-07-25

I missed out on most of my payments. I could not make the payments due to getting let go from my job. Single mother and had to file for temporary assistance for my son and I just so we could survive at that moment. I have heard of many successful removal stories and I really felt I had undergone har... Show more

Patricia Amspoker
2022-03-13

Hello! I’m Patricia, at first I was skeptical of the whole process, but then I read many good reviews about Credit Saints Specialist on several forums. After careful deliberation with my spouse I contacted them via CREDITSAINTSPECIALIST@redacted, they increased my score to 803 and improved my credit... Show more

Bernard Adams
2021-06-17

My late dad kept saying “Invest in yourself for a better future “. I found reasons with this when I messed up my credit report. I now see reasons why I should invest in my credit. I quickly contacted XAP Credit Solution for an immediate repair and trust me he didn’t disappoint. My score was boosted ... Show more



Is America First Credit Union Safe? 🙏

Yes. America First Credit Union is very safe to use. This is based on our NLP (Natural language processing) analysis of over 62,022 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for America First Credit Union Is 63.7/100.

Safety Analysis

89.0% of users say app is Safe 👍
89.0%

9.8% of users have Some Concerns ⚠️
9.8%

1.3% of users say app is Risky 🚨
1.3%


Is America First Credit Union Legit? 💯

Yes. America First Credit Union is a totally legit app. This conclusion was arrived at by running over 62,022 America First Credit Union User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for America First Credit Union Is 81.5/100..

🔏 Privacy & Data Safety

America First Credit Union collected the following data from you:

  • Data Linked to You:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with America First Credit Union? Post a Review




Features

- Dashboard: A user-friendly interface that presents the services and information you need quickly.

- Mobile Deposits: Deposit checks by taking a picture of the front and back of the endorsed check and uploading it with mobile banking.

- Budgets & Spending: Transactions are automatically categorized, making it easy to track spending and create detailed reports.

- Transfers: Move funds between America First checking & savings accounts or make loan payments. You can also send money to external accounts.

- Account Aggregation: Easily add accounts and cards from other financial institutions into the app to monitor all your finances in one secure place.

- Loans: Apply for auto loans, increase your Visa® credit card limit, open a new line of credit, and more with the mobile banking app.

- Card Guard®: Take control of how, where, and when your America First Visa is used. Set geographical or spending limits and get alerts whenever a transaction takes place.

  Contact Support
Developer:
America First Credit Union


Website: