Resident Portal Status

Try to open rp and it says user not enrolled.

I can't add a new payment method to pay my rent trying to add a new card and it won't give me an option to and I just started using Flex. Haven't had any issues til now

Update to app won't install.

I fill in all the prompts to to make my rental payment then the app just sits there. Doesn’t complete the transaction. So I go to my bank and get a bank check.

Got an error message that payment failed but it charged my bank account 7 times and started sending payment confirmation emails 3 hours later. Now my account is overdrawn and I have a huge credit in the app.

It says my password is incorrect but when i try to change my password it won’t send me a reset link to the email I gave. I’ve tried multiple times.

I've been having issues trying to sign into resident portal says my password is not the same and cant even reset my password. Doesnt send me the link on email, can't pay my rent, very upset and disappointed.

It claims my password is incorrect and can't log in. Tried "Forgot Password" but it never sends the recovery email. I've tried 15+ times and on various devices.

Trying to reset my password, keep getting a Null error message or request timed out.

I want to add a credit card for rent payments. I entered the requested information and got a message that the addition was canceled. I spoke to the manager of the complex. He told me I could use a credit card.

Try login.and pay rent it says caint log in or wrong password or login is diable for this property. When.I.was on. To pay my water bill

It just won't let me sign in. I type my email and password it says logging in and goes straight back to the log in page

I forgot my password. I am trying to reset it but it will not send the reset code to my email.

Your account cannot be uniquely identified atthis time. To successfully enroll, call yourproperty to verify that your information iscorrect in their property management software-EVERYTIME I Try and enroll

Its saying that my email isnt in the system, however, I have many emails saying my resident portal was activated with the email im using. Im not able to log in

Cannot log in and forgot password link says my email address is not recognized.

I am having issues with resident portal connecting with Flex pay in order to cover my rent

Cannot login because it keeps saying my username is not in the system.

Lost my password and can't log in. Tried "Forgot Password" and it never sent the recovery email.

Cannot get into portal

I have 2 problems: 1. When I log in to my account on my laptop, I cant get in. I get the error message, "It looks like your account has not been given access to this website. Please contact your leasing office." My leasing office has not been able to fix this problem. 2. When I log in on my phone I can get in but I can only see information about my old apartment (Vue on Macgregor) not my new apartment (DLP Proper). Not sure how to fix this either.

Hello , i Can't log in the page because it says " log in currently disabled for this property. Please contact property for further assistance. ? Please solve this issue thank you

Every time I go to put my payment method in it says can't connect to server

I paid my rent on July 1st. I never got the confirmation email for payment and the rental office doesn’t show my payment. It’s showing pending from my bank account though.

I tried to log in to resident portal to brothers management to pay the rent but there showed username or password incorrect. Then I entered forget password and add my email id but there says email id doesnt exist. I tried to sign up then with that email id but there displays email id already exist there. Please help me to pay the rent as its 3rd of a month (Saturday) and tomorrow I would be fined for late fee.

Can't pay rent, everytime I send in payment information it says failed to connect to server.

My resident portal isn't working it's saying my email doesn't exist

Have an email associated with apartment account. Suddenly, my email doesn’t exist and it’s telling me to contact my leasing office. I was just trying to reset my password.