Greystar Resident App app not working? crashes or has problems?

Greystar Resident App Status

Published by on 2024-01-16

The Greystar Resident App provides a convenient way to pay rent, submit
maintenance orders with photos, and communicate with your apartment community
all from your mobile phone. Residents have the ability to pay rent with a
single tap, manage one-time or recurring rent payments and receive rent reminder
push notifications with the app (see below for a list of key features).


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Common dislikes about Greystar Resident App app

- “Problem Description is Required” error pops up blocking me from submitting a Maintenance Request even though I filled in the description field.

- Greystar put in their usual amount of thought and care.

- App does not let me login even though I have the correct email and passwords, reset passwords, uninstalled and reinstalled the app.



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Common Greystar Resident App Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Greystar Real Estate Partners LLC, developers of Greystar Resident App.


Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Greystar

E-Mail: [email protected]

Website: Visit Greystar Resident App Website

84.44% Contact Match

Developer: Entrata, Inc

E-Mail: [email protected]

Website: Visit Entrata, Inc Website



About this app

GreystarResidentApp automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from GreystarResidentApp . • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving GreystarResidentApp . • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding GreystarResidentApp icon.  If you have feedback, suggestions or bugs about GreystarResidentApp itself, please email rpapp@entrata. com, we would love to hear from you! • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone.  GreystarResidentApp remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from GreystarResidentApp .  Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with GreystarResidentApp (see below for a list of key features).  The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.  Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations. 



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