UBS & UBS key4 Reviews

UBS UBS key4 Reviews

Published by on 2025-01-14

๐Ÿท๏ธ About: The UBS Mobile Banking App is a digital service provided by UBS for its clients (excluding the United States and Australia). The app offers various functionalities, including access to UBS key4 banking for Swiss residents, which includes a prepaid card for favorable exchange rates and fee-free payments abroad and online. The app is available for download on iOS devices with at least version 13.0.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿคฌ Negative experience
53.2%

๐Ÿ˜Ž Positive experience
31.5%

๐Ÿซฅ Neutral
15.4%

~ from Justuseapp.com NLP analysis of 1,491 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- The app allows for eBill setup and payment directly from the app (when it is working properly).

- The app has a Face ID feature for added security.



Read 10 Customer Service Reviews ๐Ÿ˜ ๐Ÿ’ข

4.7 out of 5
New Update Issues

UBSUBSkey4 before the newest update was super reliable. You could pay bills directly from UBSUBSkey4 and not have to worry. Unfortunately with the new update, the Scan and Pay feature is no longer working, which is a large part in what makes UBSUBSkey4 so useful. The camera just doesnโ€™t recognize the reference number that you are trying to scan, and you canโ€™t do anything about it. I would leave a better review if it werenโ€™t for this most recent update... :(

Does not work too frequently

Too many times this application does not work especially for transactions related to cards. I am using a prepaid card, and this makes me embarrassed and annoyed very frequently by preventing me from using the card when needed.

Circular referencing

The UBS app asks me to download the latest version from iTunes. ITunes tells me I already have the latest version of the UBS application. When I try to open UBSUBSkey4 it sends me to the message to download the latest version of the UBS app. I am at a loss here! ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚

It crashes every time we try to scan a payment

Itโ€™s currently unusable for payment processing.

Payment slip scanning broken in latest release

Scanning payment slips was the best feature... now it doesnโ€™t work...

Connectivity issues

Consistently says that there is no internet connection and then connects on 10th try or so.

Most buggy bank app Iโ€™ve ever used

It can have a new bug every day

Unusable

UBS forced me to update to keep using UBSUBSkey4 , but the new version is super buggy. Now I canโ€™t pay my bills in UBSUBSkey4

I hate this app!! Slow and stupid

Too complicated it is impossible to use

Complicated and buggy

UBSUBSkey4 requires a complicated login system, using either a separate app or access card. Face ID support is very limited, only allowing me to view a subset of my information before requiring me to use full login.

To add to that, the login is buggy, frequently hanging on a loading screen and then locking me out of my account for two hours if I try again.

Within UBSUBSkey4 , I was unable to set up eBills, whenever I clicked on a provider nothing happened. If I tried to go back to the eBill page it would instead navigate back to the last page I visited (either Pay or the home screen).



Is UBS UBS key4 Safe? ๐Ÿ™

Yes. UBS & UBS key4 is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,491 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for UBS UBS key4 Is 37.2/100.

Safety Analysis

82.3% of users say app is Safe ๐Ÿ‘
82.3%

13.2% of users have Some Concerns โš ๏ธ
13.2%

4.5% of users say app is Risky ๐Ÿšจ
4.5%


Is UBS UBS key4 Legit? ๐Ÿ’ฏ

Yes. UBS & UBS key4 is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,491 UBS & UBS key4 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UBS UBS key4 Is 55.3/100..

๐Ÿ” Privacy & Data Safety

UBS UBS key4 collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Identifiers
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

How was your experience with UBS & UBS key4? Post a Review




Features

- Access to UBS key4 banking for Swiss residents

- Prepaid card for favorable exchange rates and fee-free payments abroad and online

- State-of-the-art security measures, including unique identification with Access App or Access Card, security settings, real-time notifications, and artificial intelligence to check for irregularities

- Security recommendations on ubs.com/security

- Available exclusively to existing UBS clients who benefit from UBS's digital services (excluding US and Australian clients)

  Contact Support
Developer:
UBS AG

Contact e-Mail:

Website:
๐ŸŒ www.ubs.com