Adobe Connect Reviews

With schools stubbornly relying on Adobe Connect as the primary distance learning platform, the fact that AdobeConnect has gotten zero updates for the duration of the pandemic is criminal.

When apps like zoom and meet are releasing updates at a furious pace to add features to meet the demands of this moment, kids on iPads using Adobe connect can’t even view two videos live at the same time. The poor audio/video quality (10fps best), the clunky 1990’s user interface, and again, not being able to see more than one tile live at the same time (and needing to manually tap other tiles to see other speakers live) are just a few of the reasons AdobeConnect deserves no stars. These are all table stakes features that literally any other video platform on the market easily covers.

Yes Adobe has made incredibly modest improvements to the desktop app, but they must know children frequently must use mobile devices as a more durable, portable, cheaper, and easier to use alternative to their parents laptops. That they would continue taking money from school systems during the pandemic and leave AdobeConnect and the students who rely on it to waste is unconscionable.

Watching webinar recordings on playback is not supported on AdobeConnect . But even watching on a desktop is frustrating because whenever you pause the video, pressing start again causes a 3 second delay, so you miss what the person was saying for that amount of time. And since there is no 10 or 30 second rewind or fast forward option, you end of sliding the time bar too far behind or too far forward, which is extremely time consuming and having to keep relistening to what you already heard, or fiddling with it to find your space again. For me to take notes on an hour long webinar, it ends up taking like 3 hours just because of this tedious process. So what i started doing is recording the voice on my phone’s voice memo, so that way I can pause, rewind, fast forward with ease.
But how silly is that?! Adobe needs to get their act together and create a fully functional webinar software!!

I hate AdobeConnect with a passion. Trying to use AdobeConnect to study for some CFP classes, and unfortunate our provider makes us this AdobeConnect. It barely functions on the full internet site (chrome safari IE classic or new version, it doesn’t matter, it’s just painful to navigate no matter what avenue you try). You think AdobeConnect might be better but no, you have to manually type in the link which then takes you right to the internet. On my iPhone you can’t do anything else besides load the class stream, and god forbid you need to fast forward/rewind or do anything except allow it to just play (phone or site). This program is just painful to use. I’ve wasted so much time just trying to get the thing to load that I’ve wanted to switch providers since this is the only player they offer to disperse the material. Adobe Connect is really just awful.

My daughter uses this for Live Lessons in Connections Academy on her 2018 iPad. It was at least usable last year even though it’s a pain how you have to switch between windows. This year the video streams are usually blank. Audio but no video. Starting yesterday she can no longer even connect. It just spins and says connecting and doesn’t do anything. I’ve uninstalled AdobeConnect , rebooted the iPad, re-installed AdobeConnect multiple times now with no luck. Oddly enough it still connects on my iPhone 11 Pro Max, so she luckily hasn’t fallen behind. Maybe it’s something different between iOS and iPadOS? I wish the school would move to a different platform. I’ve used Adobe products Professionally for over 20 years, but AdobeConnect is garbage. The teachers and students complain about connection issues on a daily basis.

In lieu of COVID-19, all of my University classes have been moved online for the rest of the semester. I have found this application to download on my iPad so I can “have my classes with me” no matter where I am, instead of lugging around my laptop computer. I used this for one of our online meetings/lectures, & I could not see what my professor was showing on her screen. All I saw was “unsupported content.” This does not help my learning experience if I can’t see anything on my screen. The idea is great & I was very expecting of AdobeConnect, coming from a company like Adobe. You have wonderful photo & video editing programs, but this needs some work. It would be wonderful if things worked as they were intended, especially in a time of crisis...

This application does not do what other meeting/presentation applications seem to do easily. During my conference (I was an attendee), I found the interface to be cumbersome and not especially intuitive, and experienced connection issues and long buffer/load times for nothing more intensive than presentation slides. Additionally, the bottom 1/3 of the screen, allocated for file downloads made available by the presenter, consistently displayed a banner that read, “Unsupported Content”. Programs like WebEx, Zoom, and others seem to perform much more consistently than is one. I do not recommend Adobe Connect.

Hi.I wanted to say something that really bothers us. many iranian use adobe for thier online class but wen we want to type something in chat box we can’t read our messages because it doesn’t show Persian. I hope this problem solve soon. thanks

I have been using Adobe connect for almost 4 years. It is a great app as all my classes are online and I can connect from my phone or laptop anytime anywhere.

But after the recent update, it’s a different story. I nor my classmates are able to connect to online meetings through phone. We have no Choice but to join the meeting thru a computer. It gets very inconvenient when I’m traveling as I usually use my phone to join meetings.

Hope they fix this issue ASAP.

I use adobe connect for my work training. After using the link in my email to get to my log in, it takes me to TWO pages to tell me to download. If I say I already have AdobeConnect , it takes me to the SECOND page where it once again says to either download AdobeConnect or use it. Both buttons do nothing. Support was of no help and kept telling me to reinstall AdobeConnect or access the mobile site. Once again, both did nothing to help. I have other devices to watch my training on, but it’s ridiculous that we HAVE to download AdobeConnect and it won’t even work.

Considering AdobeConnect hasn’t been updated for a year means it is far behind a lot of other alternatives that are embracing the new COVID era online learning/working by putting more features into their connection platforms and software. Other apps like WebEx are getting easier to use on mobile because the developers realize the need for intuitively designed mobile apps for the average (non-professional) user. Connect is falling behind.

Does AdobeConnect have the function of playing the recording on a phone? If it does, I always have trouble launching it even when I copy/ paste the link. It just directs me to a page with some words but the video never plays. Why have AdobeConnect on the iPhone when it won’t even launch to play the recording? Adobe needs to fix this fast please because some of us can’t get to a laptop all the time and we’re on the go.

So many issues for the past two days trying to use Adobe Connect for a CE class. The screen would freeze, I couldn’t participate in questions, the screen would go blank, I couldn’t hear the hosts, I couldn’t use chat. I installed and uninstalled and reinstalled AdobeConnect so many times trying to troubleshoot it (I couldn’t access help either) that I missed half of my class.

Its so functional and perfect, but AdobeConnect in ios is so old and seems to be very old fashioned. The options are so limited than the new services. For the god sake please improve it and adjust it to new designs and equip it with some new options!
Thanks

For a large company who’s app has been around for a long time it’s surprising how poorly this works with the most recent devices. Swiping up from the home bar on non-home button devices takes several tries before it will actually leave the application. Why is this an issue more than 2 years since these devices were first released? Yikes... Adobe really needs to work on quality control

Idk maybe at least optimize AdobeConnect for a screen bigger than an iPhone 6 in 2020. Maybe update the call quality so it doesn’t sound like I’m talking through a tin can. Maybe update your app more than once a year. Unbelievable how lazy this software team must be. You’d think that updating a conferencing app that many students are forced to use during a global pandemic would be some kind of priority instead of just an afterthought.

Used AdobeConnect for watching the Home Depot workshop live. Worse app ever. Forces the screen to landscape mode. To maneuver from one page to another is nightmare. To type something in landscape mode is virtually impossible. See the reviews before downloading AdobeConnect. No engineering team has spent time and effort to develop this all. Shocked a company like Home Depot would use this useless app. Better to use a safari website to watch workshop live video for homesepot.

Overall, if I could give a zero star review I would. AdobeConnect is horrible, clunky is an understatement. The UI doesn’t fit the screen. The UX is trash. You can only use in landscape mode. If you phone locks or you switch apps. You must re log in.

I expected so much more from a established brand such as Adobe. This is really a shame. As an investor, I am ashamed to say this is something the secured my invest dollars.

Streamed same webinar on both PC and iPad simultaneously. On iPad, after jumping around menu options, screen froze and slides would not advance. Had to close out, go back in and not touch any controls. Audio intermittently cut out during the entire presentation, and screen froze from time to time. On PC, there were some hiccups, but not nearly as many as in AdobeConnect.

AdobeConnect is truly horrible. I’m currently using it for web seminars and it’s really barely usable. There’s a number of problems:

1. Audio stops when go to Home Screen. Sometimes I want to switch to Safari and the audio just stops.

2. No multitask support on iPad. Combined with above this means you can’t switch to other apps.

3. Audio is choppy.

4. App doesn’t support most handouts. A webinar had a number of pdf files and AdobeConnect just says “unsupported format”.

5. Can’t copy from chat. Also can’t tap on links in chat.

6. On my iPhone 12 Pro Max, I can see the status bar on the left side of the screen despite being in landscape mode.

My children attend connections academy and all we experience are issues! On our iPads (which are new) it constantly cannot connect and yes we’ve rebooted, deleted and reinstalled AdobeConnect . on our computers (which we purchased last year for homeschooling) we experience no sound or volume even though I’ve allowed it in security and installed different internet browsers to support it.

It’s a little clunky. One key challenge is when you are using the chat feature. You enter your text, hit enter and it shifts focus to another area. Doesn’t seem to make sense that focus should move away from the user data entry field for chat. Very frustrating since I think I am typing to send a message and it turns out the focus is not in the chat field. Also, it would be handy to shift some of the items like user info to a pop up from the bottom that would provide more screen real estate for the session.

Hey! I’m in Connections Academy online school, and sometimes when I’m on the go and my computer dies, I only have my phone to watch Lessons from. This helps a lot. Only downfall is it is a bit glitchy. Overall good app.

Poorly made mobile app. Very cumbersome to use. Doesn’t even fit the screen size of my phone. AdobeConnect needs major updating to make it user friendly on a smart phone. Just changing a couple of buttons and trying to use the desktop website version does NOT WORK!! Not refined at all..

Good program, but seems to mess up the sound when mic is activated when host is computer and the other user is smart phone.

Well, it is really bad to see such an app that supposed to be widely used by students and instructors around the world, doesn’t support right-left languages like Arabic. The issue is that the desktop version performs very well in this regard, while only the mobile app looks crazy!!

AdobeConnect feels pretty old and could really use an update – it doesn’t utilized the screen real estate of newer phones well at all. It does work though.

You run a business meeting application. Your iOS app just kicks you to a browser and doesn’t reconnect back to AdobeConnect when it says it needs to open in an app instead of browser. Doesn’t work at all. Can’t view recordings

Its soo poorly made that I cannot belive its made by adobe! One of the worst problems is it does not support right to left languages like Persian, and it your University LMS has hyperlinks to connect you to your class its not supported on safari

I try to log into Adobe via the link sent for a recording and it sends me to download AdobeConnect , which asks for the URL. When I put in the URL it opens it in Safari, which tells me to open it in AdobeConnect . Literally useless.

AdobeConnect is sooo outdated the links from safari do not open. You just get an error while still in safari. And to top it off the UI buttons are from like iOS 5 or 6 at the latest.

90% of what you need Adobe Connect for is viewing recordings so AdobeConnect is useless. The desktop version is barely usable. I’m going to push my school to move to a usable platform.

Worthless. Open the meeting URL, it tells me to download AdobeConnect . I download AdobeConnect , it asks for the meeting URL...which it then redirects to Safari, which tells me to use AdobeConnect . A complete waste of time, use any one of the hundreds of alternatives.

What’s going on?

I’ve used AdobeConnect consistently for meetings but recently not able to open app tojpinmeetimgs on iPad. Deleted, downloaded new app, reinstalled and still unable to join.