App Store Connect Reviews

by Brainontonow

After attempt attempt to login consecutively for five consecutive attempts unable to come to the climax taking into consideration that I am not the only individual that is suffering from these difficulties it is an atrocity to the application in the developer.
Any individual that would not be able to use this application to the best of their ability Is suffering from a loss not financially but even more serious for my time I cannot be reimbursed resolve the issue please so I may continue my work have a good turkey day

by Semaj Vs James

I’m disgusted by the what appears to be greed by the apple developer team. I get it your short in sales and everyone’s affected by corona events.

However I have the right to submit as many apps and any type of app under my paid account that is mines

Your agents keep giving me this 5.2.1 intellectual guideline rejection when I’m making my own apps and these are not for clients.

I use a lot of framework then reconstruct the baseline and all the features so that I have a building block of my own.. no two apps of mines are the same yes I’m being racially or biasLy profiled as if I’m doing something wrong.

Your not going to force me to create 20 apple developer independent accounts for 20 apps that’s created by me and for me

We need to have this taken care of sooner than later

I’ve worked for apple before so this lack of transparency as to why your holding a grudge against my company is highly disrespectful and it’s wasting a lot of my valuable time I don’t appreciate it at all what so ever ..

by Stephena8792

I sent my app in for review. I am using a stripe payment API which processes through my website for my customers to buy adpower credits. I am rejected partly because of minor issue with meta data clarifications, Which I am fine with. But, it seems I am being coaxed into changing my entire payment process I have implemented within AppStoreConnect . I am being urged to convert to Apple Pay. My developer told me I don’t need to, because we are using stripe payment apis processed through my website and not in AppStoreConnect . But it seems the only way I can clarify this is to wait on emailed responses. It would be nice to be able to speak with someone over the phone. But I’m waiting on email responses. Very frustrating. I have been told Apple Pay charged much higher fees. Why would I switch to Apple Pay if it will cost more money? Both are respectable payment processing systems. I will be very upset if I am forced to switch.

by Olоlо

There is no search by Territory in Ratings and Reviews, so every time I have to scroll a deep down to find needed country.

I can’t check Rating and Reviews for current and previous versions.
Say I pushed update v1.1 and how compare ratings between v1.0 and v1.1? There is no way to check that.
There are AWKWARD filter in AppStoreConnect: by version: All or Current, which is doing basically nothing. When I set it to current version- nothing changes, I still see same numbers of ratings and reviews.

by Brett4got

AppStoreConnect loses it’s Tab bar at the bottom and I can’t get it to show up even after killing AppStoreConnect . This has happened multiple times of the last year or two where it eventually comes back after a week or so of being gone. It has currently been missing for two weeks which makes it impossible to view analytics across my apps. It would also be great to add a pull to refresh feature on the analytics screen.

by Kevin Grant

AppStoreConnect seems to have login issues almost every single time I open it. Usually it is some vague authentication error that requires reentering a password, or it just fails repeatedly until killed and reopened.

Also, almost every piece of information is buried *at least* one level deeper than it should be, making common things very frustrating to dig up. No real aggregation of information either, just app-by-app.

These two things make AppStoreConnect very tedious to use. That is just inexcusable, considering how many developers use AppStoreConnect and how the company clearly could afford to invest in AppStoreConnect and deal with all the issues.

by Luigi Main

AppStoreConnect would be significantly more useful if it included more features from AppStoreConnect Store Connect website. For example, AppStoreConnect only has two tabs: My Apps, and Trends. But the website also has an Analytics tab (which I find very useful) as well as a few other tabs (which I don’t use much). Since AppStoreConnect lacks the Analytics tab, I frequently go to the website instead of AppStoreConnect, which kind of defeats the purpose of AppStoreConnect , and is annoying.

by Aarev24

AppStoreConnect is great for a quick view of things happening with your app but it’s missing any real detail or capability to manage AppStoreConnect from your mobile device. If you have a subscription service you can’t see any detail into that except proceeds. App detail is limited and submission or edits of an app are not possible.

by Matt.maurer

This is a definite improvement over the old app, but it still makes odd choices that limit its usefulness. Why is Apple insistent I need to tap multiple times to see my sales?

I’m guessing 80% of developers use AppStoreConnect to check their sales first and foremost. That functionality is on a secondary tab... why?? Also what happened to text labels? Tell me I had 100 downloads yesterday, don’t show me a vague but pretty graph.

Being able to respond to reviews is great and I appreciate the functionality. I just wish Apple could nail the basic functionality of AppStoreConnect first.

by A Non Techie

It’d be great to have support for multiple accounts on AppStoreConnect .(similar to how you can have multiple google accounts signed in)

As a freelancer working with a few apps in parallel, it’s a pain to use App Store connect on web and mobile because I have to sign out and sign in each time I work on a different app. Hope to see support for this soon.

by Fish Masters Live App

AppStoreConnect is great for part time app developers. I have a full time job as a developer and part time develop apps. I use to have to wait until I got home to see app status or respond to issues/reviews. But with AppStoreConnect I can get notified and respond directly to reviews.

by Traydoor

The iTunes Connect and now AppStoreConnect Connect app as it has been renamed are excellent and powerful for tracking app submissions for app authors. They help you quickly monitor AppStoreConnect approval process and communicate with the Apple app reviewers. AppStoreConnect also helps you monitor and get reports on app downloads and sales.

by Dwinter

AppStoreConnect is pretty limited. You can see all your app’s info and trends and such but there isn’t any customization. For instance you can see the sales for the last week, but if you want to see the last 5 days you can’t. You also can’t zoom in on graphs or see graphs compared to each other. Overall it’s pretty limited.

by (: ME :)

I appreciate AppStoreConnect and use it every day. Thanks for listening to feedback and implementing my suggestions over time!

☑︎ Can you support the standard Share and Translate menu buttons in the long press menu? It would be immensely helpful to be able to use the iOS 15 system-wide translate feature that appears in any app but is strangely absent here.
☑︎ In previous versions the territory was shown when you tap a review. It seems this has disappeared so it’s impossible to know which country a review was posted in unless you change the territories filter and it doesn’t disappear from the list.
◻︎ When replying to a review could you show the review text? I often have to cancel to go reference the review to figure out what to type next.
☐ It would be very nice to see stats for number of sessions and crashes.
☐ It would be incredible to see data that’s in Xcode’s organizer to examine scroll hitch data, energy usage, etc.

by Jim Coates

The main reason I use AppStoreConnect is to be able to see how early sales are doing on my latest apps. It appears that I can no longer do that as I cannot find the Trends link/button.

I am giving AppStoreConnect review one star to maybe draw attention to this issue. The description even states that there is a trends feature.

by Ed Jones1

Can’t believe Apple would have such an app. It’s nearly trivial in function, but it won’t even load on the phone about 1/5 the time. Often the keyboard freezes during password entry. It often won’t do Touch ID. Nearly always crashes on app details. Not completely useless. Just mostly.

by Createanicknametheysaid

I cannot figure out how to see the last 24 hours in sales. It’s the only reason I use the website more than AppStoreConnect. Is there a trick? The 1 day selector isn’t the same number as the last 24 hours on the website. Could you guys add it? Overall it’s an amazing app! Keep up the amazing work!

by Ilike2partyALOT

AppStoreConnect has gotten a ton better and I appreciate the hard work. But, I compare my revenue numbers every day in PST because UCT doesn’t give me a good picture of my daily sales.
So, I still have to sign into the web version of iTunes connect every day and click several buttons.
I wish I could just open AppStoreConnect!
Can you please provide an option to change the time zones for your trends section and hopefully even persist that setting?

by Long Walks On The Beach

I have lots of apps and I really don’t want to have to tap on all of them one by one to find out if I have new reviews or not, then hit reply, etc... could you put together a way to see all reviews for all apps from say the past 7 days? And give us the option of checking off if they’ve been read so they don’t show up again in the queue of unread replies? And make it so we can respond on one screen to all of them instead of dealing with all of the navigation?

by Zorcan1

AppStoreConnect is a fantastic replacement to its predecessor, the iTunes Connect app. The new design is pleasant and easy to use. What would be nice would be a feature to manage more on our apps such as TestFlight releases, adding emails for testers and more. In the future I could see editing promo text and uploading device screenshots directly from device!

Thanks for a great app!

by TrailBlazer89

Apple’s review process biased. It’s opinion based and full of flaws. If reviewer wakes up in a bad mood they will find a way to reject your app, after all they only have a book of rules for you to obey by. If a reviewer is new, then your app will get rejected bc they are not properly trained and rather err on the side of the developer. If your app is complicated, then it will get rejected bc each time it’s reviewed the person reviewing has no context of previous interaction. It’s a monopoly and they act as the law. What they don’t realize is that this destroys small companies along with the lives of everyone that works there. We work 100+ hrs a week to make our app great for the users only to see a rejection notification for whatever reason they come up with. To give you an example our app was once rejected because we had “hidden features”. When we finally got a reply after weeks, we were told that they didn’t know where of what was hidden bc it was hidden. Well, neither did we. Shame on you Apple! Jobs is crying in heaven about how this company is being managed. Enough is enough.

by Boiboiboifuelfuelfuel

AppStoreConnect is useful. It tells me the status of the current build (rejected, on App Store, etc), allows me to check and reply to the message sent with a build rejection, and allows me to view sales. This is not enough. I think I should be able to change, say, the privacy policy link on my app, or pricing. There is a lot more to be added I feel. Otherwise, it’s a solid app.

by Patlee2000

I dropped 1 star because the rating and reviews notifications don’t work. I did used the toggle to turn on notifications for customer reviews, star reviews and app status changes in both settings view and “my app view”. I only receive app status notifications.

by Crunchfrog

AppStoreConnect upload and review status notifications are perfect (better than getting email updates).

But I would love to be able to view and edit more app metadata and interact in the Connect app. The Connect website is not terribly usable from my phone.

Keep up the great work - thanks!

by Rylanevans

I love the improvements Apple made. App Store connect is better than iTunes Connect in UX and UI.

It’s not 5 stars only because I don’t have the three options I really care about. I end up having to go online to get what I need.

1. Trends only go 26 weeks back. There are no options for life time of AppStoreConnect , year to date YTD, month to date MYD, week to date WTD views. No custom range like online has.

2. AppStoreConnect doesn’t show number of Sessions or app usage/retention stats.

3. Proceeds only include money from purchased apps. There is no option to combine In-App purchases to my proceeds view.

I do love AppStoreConnect reviews in App Store Connect though. Progress. Yay!

by Robotspacer

For some reason AppStoreConnect isn’t set up for shared web credentials. This allows apps to automatically suggest the correct password above the iOS keyboard. It’s convenient, but it’s also secure—it verifies AppStoreConnect is associated with the site and authorized to use that password. It’s so bizarre that a brand new Apple app wouldn’t use this feature introduced three years ago that I had to triple check I wasn’t falling for an elaborate phishing attempt. On top of this the sign in form works very poorly with password autofill—the password field disappears after you select the password, then you have to tap a button and fill it in again.

Once you’re past the sign in form, AppStoreConnect is well made and useful—a solid improvement over the previous iTunes Connect app. I do wish it offered access to a bit more—one thing in particular I’d love to see is my next payment date and amount.

by CascadeHikingGuy

I like the ease and speed of being able to check simple trends and manage basics of my app. However AppStoreConnect falls short on displaying key analytics like active number of subscriptions and retention metrics. Having a few more metrics would move my rating to a 5 star.