WEB.DE Online-Speicher app not working? crashes or has problems?

WEB.DE Online-Speicher Status

Last Updated on 2021-12-08 by 1&1 Mail & Media GmbH

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1 User reports:
App has problems

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Common WEB.DE Online-Speicher Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WEB.DE Online-Speicher app on iOS and Android devices. Solve all WEB.DE Online-Speicher app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WEB.DE Online-Speicher iPhone Issues and Solutions

WEB.DE Online-Speicher iOS app crashes, not working, errors
WEB.DE Online-Speicher iOS app network issues
WEB.DE Online-Speicher on iOS has black/white screen

WEB.DE Online-Speicher Android App Issues and Solutions

WEB.DE Online-Speicher has errors/crashing/not working
WEB.DE Online-Speicher server network connectivity issues
WEB.DE Online-Speicher has black screen

WEB.DE Online-Speicher iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WEB.DE Online-Speicher app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WEB.DE Online-Speicher app crashes or not working on Iphone (iOS):

Close and restart the WEB.DE Online-Speicher app on iPhone
Update WEB.DE Online-Speicher app to the Latest Version for iOS
Uninstall and reinstall WEB.DE Online-Speicher iPhone app
Update your iPhone to the latest iOS version

Fix WEB.DE Online-Speicher on iPhone unable to connect to server/internet connection issues::

To resolve WEB.DE Online-Speicher network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WEB.DE Online-Speicher black/white screen (blank screen) on iPhone:

Follow the WEB.DE Online-Speicher iOS app troubleshooting guide Here →

WEB.DE Online-Speicher Android App Issues and Solutions

Fix WEB.DE Online-Speicher not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WEB.DE Online-Speicher app issues:

Force Stop the WEB.DE Online-Speicher App
1. On android, goto "Settings" » click WEB.DE Online-Speicher app. » click "Force Stop".

Update WEB.DE Online-Speicher to the latest version on PlayStore

Clear WEB.DE Online-Speicher App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WEB.DE Online-Speicher app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WEB.DE Online-Speicher.

Fix WEB.DE Online-Speicher unable to contact server/ WEB.DE Online-Speicher internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WEB.DE Online-Speicher » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WEB.DE Online-Speicher » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WEB.DE Online-Speicher on android.

Solve WEB.DE Online-Speicher black/white screens issue on Android:

Follow the WEB.DE Online-Speicher android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 1&1 Mail & Media GmbH, developers of WEB.DE Online-Speicher.

About this app

Hier können Sie eine Vielzahl an Fotos, großen Dateien oder Videos sicher ablegen, einfach verwalten, mit Freunden und Verwandten teilen und vieles mehr – auch von unterwegs aus. Er ist unkaputtbar, und dank Cloud made in Germany müssen Sie sich um den Datenschutz keine Gedanken machen. Als Ihre persönliche, kostenlose Cloud erfüllt der Online-Speicher die Funktion einer Online-Festplatte. Das Beste daran: Als FreeMail Nutzer erhalten Sie bis zu 8 GB freien Speicher. + 2 GB freier Speicher bei Installation, Login und Upload einer Datei in die WEB.