CTV News Reviews

Another great example of what happens when user experience and user-centric design takes the back seat (or gets stuffed in the trunk)... not understanding how your users actually navigate and engage with your app = loss of trust and loss of users.

In the old version the navigation was relatively straightforward... you could add or remove (and reorder) news categories... the interface was consistent... there was a non-standard (but still usable) option to share articles (no idea why the standardized iOS sharing interface wasn’t adopted)... and all that has been thrown away in this new version.

Top news is now almost entirety dominated by videos (which I assume is to try to increase ad revenue)... the previous categories are now under ‘News’ and require scrolling up... and down... and up... and down... no option to sort or reorder them... while the ‘Local’ news is now its own section and you scroll left and right to move between locales...?! Did you app designers and developers work in two separate silos?!

Bottom line... great example of an app that was decent and user friendly falling victim to corporate greed and the pursuit of revenue at the expense of users... lemme tell you what is more expensive... NO USERS!! ...nicely done Bell Media!

I never write reviews, however after using CTVNews religiously for years, I am compelled to leave a review out of utter frustration at trying to navigate their new layout.

I like to think I am tech savvy, and again I have used CTVNews for years, so understand the general layout. That said the new layout is sooooooo frustrating to navigate. I have no idea what category the story is from - local vs entertainments vs national. I don’t know whether I am opening a video or article. Please update and have your users in mind, better yet revert back to one of your older layouts. This is terrible!!!!

Why is this Liberal Prime Minister not full filling his own promises. I’m 78 and handicapped . I have filled out my income tax returns for 59 years, never been in jail. I live on my social security and old age pensions, get a GST rebait and also get a little rent from my only investment.
I’m sure I was told that because I filed an income tax Return I didn’t have to fill out an application for assistance. I’m still waiting for the money

Do you really think those of us who still want to know truth and therefore use our brains to analyze news stories don’t recognize the fact that you only state negative “bits” about the U.S. President.
Come on at least try to look objective and print some of the positive news about him.
Or at least print the two sides of a story.

Can not find what I wish to read - totally confusing to your elderly reader. No directions given to “ sort “ CTVNews or find relevant sections. Disappointed once more!
Many months later still can not find tech or health news. When video is done have to close out app and reopen to view next item!
FRUSTRATING!
Over a year later — still searching for tech and health sections!

My in-laws outside of Montreal and when we go up see the family, they always have CTV on.

I am amazed on how CTV shows a different type of news vs the US. I have downloaded the apt to my cell phone and my IPad so I can watch it in Syracuse,NY. They are shocked when I tell them about things we see here the CTV reports a wider number of news than the Major channels in the states.

As a Canadian living the USA I love watching the news on demand with CTVNews . But, the volume on the commercials is 10x louder than the show. Drives me crazy always having to adjust the volume every times a commercial comes on. Please fix this.

When I was in the states I hoped to get timely reporting from Canada. Nope. Always 24 hours late or later. Now back in Canada I’m experiencing the same lag time.
Think I’ll check out CBC.

I would rate it 5 stars if it happened Iphone X support. As someone who lives abroad it's great to get notifications from CTV for news of back home but it would be even better if CTVNews supported the Iphone X's screen

What a wonderful way for persons not living in Canada to receive news from Canada. The world gets smaller when one attempts to learn about others on Earth.

Often very timely and events well covered.
Would like to see more news items right up front without having to seek items.

As an ex-pat living and working in the US, it is more important than ever to keep informed of what is happening across the boarder. Besides, my family remains in Canada!

You just lost a regular customer using you new app. I don’t like not being able to just read the news as was available using you previous app.

Not a smart move.

Grant

As a Canadian ex pat I receive the Ottawa Citizen from my home town daily, however Sunday has been the one day a week I miss happenings on a local and country wide scale.
CTVNews has filled that void both informatively and visually.
Very much appreciated 😀

What did you do to our news app.? You can’t copy and send. Please fix CTVNews . I mean some of don’t twitter and facebook. We e-mail, copy and text.

I have been a summer resident of Nova Scotia for thirty years, and obviously am vested in our community and beyond in Canada (where I watch CTV news). CTVNews provides me with a great deal of useful information.

I can’t view it online anymore?? What happened with it????

A country that can’t draw a line and hold it will soon lose sight of that line. Don’t politicians know despite who may vote for them again that they have a duty to do what is right now for those that voted for them last. Shame!

Great coverage and well written stories that are hard to find elsewhere

Really enjoy the coverage of the anchors and reporters. Toronto Dr. is also a star. Please keep him as your medical expert!

Thank you!